Code Dev 2.pdf

🖋️ Wording Owner Camille Simiand Tags What tone to use? We use vous with users but the least possible We use infinitive on buttons or call to action links where there is only a word / noun group Examples : Vous pouvez exporter les consommations des points de livraison en cliquant sur le bouton en ha...

🖋️ Wording Owner Camille Simiand Tags What tone to use? We use vous with users but the least possible We use infinitive on buttons or call to action links where there is only a word / noun group Examples : Vous pouvez exporter les consommations des points de livraison en cliquant sur le bouton en haut à droit Exporter Exporter les points de livraison Why? 1. We use vous but we want to depersonalize the interface as much as possible. 2. We want to involve the user as little as possible. We would have engaged them more by saying tu or vous more often on a social network for example where we are trying to get him to produce content or read it. 3. The SirEnergies account is a tool, we are not looking for personal commitment on the part of the user so we use vous the less possible and we do not engage Wording 1 them in the actions that they can accomplish using depersonalized verbs in the infinitive. Wording 2