HRM Exam Questions and Answers PDF

Here's a structured markdown version of the text from the image, organized by topic and question number: # Human Resource Management Exam Questions and Answers ## Introduction to Human Resource Management 1. **The basic functions of the management process include all the following EXCEPT:**...

Here's a structured markdown version of the text from the image, organized by topic and question number: # Human Resource Management Exam Questions and Answers ## Introduction to Human Resource Management 1. **The basic functions of the management process include all the following EXCEPT:** * C) Outsourcing 2. **Which of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?** * A) Manager 3. **Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?** * A) Planning 4. **Consuela, a manager, delegates the tasks for a project to Lee, her subordinates. Consuela is most likely involved in which function of the management process?** * B) Organizing 5. **When managers use metric to assess performance and develop strategies for corrective action, they are performing which function of the management process?** * C) Controlling 6. **In the management process, which one of the following is an activity associated with leading functions?** * A) Motivating subordinates 7. **Human resource managers generally exert \_\_\_\_\_\_\_\_\_\_\_ within the human resource department and \_\_\_\_\_\_\_\_\_\_\_\_ outside the human resources department.** * A) Line authority; Staff authority 8. **Wilmar works in the HR department and is in charge of developing the plans for how people are paid and how employee benefits programs are run. Wilmar is most likely holding which position?** * C) Compensation manager 9. **Personnel activities associated with human resource management most likely include all of the following EXCEPT:** * D) Developing customer relationships 10. **An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided of Wilson manufacturing?** * B) Embedded HR teams 11. **Which organization of the human resource function involves dedicated HR members that assist top management in such as developing the personnel aspects of the company's long-term plan?** * B) Corporate HR teams ## Talent Management Basics 12. **What term refers to the knowledge, skills, and abilities of a firm's workers?** * B) Human capital 13. **What is the term for the workforce like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?** * D) On-demand workers 14. **The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in other unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called:** * C) Unbalanced labor force 15. **Which of the following best exemplifies recent trends in technology that are affecting human resource management?** * B) The use of gaming features to enhance training and performance appraisal. 16. **Evidence-based human resource management relies on all of the following types of evidence EXCEPT:** * D) Qualitative opinions 17. **In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff.** * True 18. **What are two distinct functions carried out by human resource managers?** * Line authority; Staff authority 19. **A line manager's human resource responsibilities most likely include all the following except.** * D) Marketing new products and services ## Personnel Planning and Recruitment 20. **Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki's position is best described as:** * A) Recruiter 21. **What is the first step in the recruitment and selection process?** * D. Deciding what positions to fill 22. **Marcus, An HR manager for Samsung, must decide what positions the firm should fill in the next six months, which means Marcus is current working on:** * B. personnel planning 23. **The process of deciding how to fill executive positions at a firm is known as:** * B. Succession planning 24. **Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?** * B. Trend analysis 25. **Newton Building Supplies hopes to generate an extra $4 million in sales next year, A salesperson traditionally generates $800000 in sales each year. Using ratio analysis, how many new salespeople should Newton hire?** * B. 5 26. **Which of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion?** * B. Skills inventories 27. **When managers need to determine which current employees are available for promotion or transfer, they will most likely use.** * B. Skills inventories 28. **All of the following are methods used by firms to develop high potential candidates for the future position EXCEPT.** * D. Developing skills inventories 29. **Smith industries is thinking of another company take care of its benefits management. This is called.** * A. Outsourcing 30. **Recruiting is necessary to.** * B. Forecast the short-term supply of outside candidates 31. **Which of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm?** * B Potential to lose employees who aren't promoted 32. **Maria Boyd has been by Barum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Maria realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. All of the following questions are relevant to maria's decision to fill top positions at the new hotels with internal candidates EXCEPT:** *B. What percentage of employers in the service industry use succession planning? 33. **Which of the following is NOT a tool used by firms to recruit outside candidates?** * B. Intranet job postings 34. **Which of the following factors plays the greatest role in determining the best medium for a job advertisement?** * A. Skills needed for the job 35. **An employer will most likely use a private employment agency in order to.** * C. Fill a specific job opening quickly 36. **Newton Manufacturing is using a private employment agency to recruit individuals for management position. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should:** * A. Provide the agency with an accurate job description 37. **Kate works a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Kate is most likely.** * A. Working as a contingent worker 38. **What is an advantage of using employee referral campaigns?** * A. Local, hourly workers can be recruited quickly. 39. **Publicizing an open job to current employees though a firm's intranet or bulletin boards is known as job posting.** * True ## Employee Testing and Selection 40. **A reliable employment test will most likely yield.** * A Consistent scores when a person takes two alternate forms of the test 41. **Which one of the following terms refers to the accuracy with which test fulfills the function for which it was designed?** * B. Validity 42. **Selection tests should be used as supplements to other tools like interviews and background checks.** * True 43. **As part of the selection process for the position at UPS, Jack has been asked to lift weights and jump rope. Which one of the following is most likely being measured by UPS?** * A. Motor ability 44. **Carlos recently participated in a selection test for a position at Northern Aeronautics. The test measured Carlos's finger dexterity and reaction time, so it was most likely a(n).** * C. Physical abilities 45. **The Big Five personality dimensions include all of the following except.** * B. Optimism ## Job Analysis and Talent Management Process 46. **Which of the following terms refers to training candidates to perform several of the job's tasks and then assessing the candidate's performance prior to hire?** * D. Miniature job training 47. **Which one of the following is the primary reason that firms conduct background investigations of job applicants?** * C. Uncover false information 48. **A(n) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is a multi-day simulation in which candidates performs realistic tasks in hypothetical situations and are scored on their performance.** * C. Management assessment center 49. **In an effective talent management system, an employee's performance appraisal would initiate training and development opportunities.** * True 50. **Effective talent management focuses on developing employee competencies that align with strategic goals.** * True 51. **All of the following types of information will most likely be collected by a human resources specialist through a job analysis except.** * D. Employee benefits options 52. **Which one of the following terms refers to the procedure used to determine the duties with job positions and the characteristics of the people to hire for those positions?** * C. Job analysis 53. **Jennifer, a manager at an engineering firm, has been assigned the task of conducting a job analysis. What should be Jennifer's first step in the process?** * A. Deciding how the gathered information will be used 54. **All of the following requirements are typically addressed in job specifications except.** * D. Working conditions 55. **Which one of the following indicates the division of work within a firm and the lines of authority and communication?** * C. Organizational chart 56. **Which of the following is an example of business process reengineering?** * A. Using computerized systems to combine separate tasks 57. **While performing the fifth step of a job analysis, it is essential to confirm the validity of collected data with the.** * D. Worker 58. **Which of the following terms refers to systematically moving workers from one job to another?** * A. Job rotation 59. **Conducting the job analysis is the sole responsibility of the HR specialist.** * False 60. **Jerome, a manager at an electronics company, needs to gather job analysis information from a large number of employees who performs similar work. Which one of the following would be most appropriate for Jerome?** * C. Holding a group interview with a supervisor 61. **One of the problems with direct observation is _, Which is when workers alter their normal activities because they are being watched.** * C. Reactivity 62. **Informal interviews provide quantitative job analysis information, which is why they are frequently used by managers who need to determine the relative worth of a job for pay purposes.** * False 63. **Joaquin records every activity in which he participates at work along with the time it takes himto complete each activity. Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?** * A. Diaries ## Training and Development 64. **On Letitia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Letitia learned about employee benefits packages, personnel policies, and the structure of the company. In which one of the following did Letitia most likely participate?** * C. Employee orientation 65. **Which one of the following is most likely NOT one of the goals of a firm's employee orientation program?** * C. Assisting new employees in selecting the best labor union 66. **Employee orientation program range from brief, informal introductions to lengthy, formal courses.** * True 67. **Hiring highly-skilled employees with great potential eliminates the need to provide orientation and training.** * False 68. **The methods used to give new or present employees the skills they need to perform their jobs are called** *B. Training. 69. \_\_\_\_\_\_\_\_\_\_\_\_ Identify the training employees will need to future jobs. * C. Strategic training needs analysis 70. **What is the first step in the ADDIE training process?** * C. Analyzing the training need 71. **Amy, an accounting supervisor, has been asked to provide training for her subordinates about new tax laws. In order to motivate the individuals who, attend her training session, Amy should most likely do all of the following except:** * C. Use new terminology and technical concepts 72. **Employers will most likely use all of the following methods to identify training needs for new employees except.** * D. Conducting a work sampling 73. **Training session should be half day of the three-fourths day in length rather than a full day, because of the learning curve goes down late in the day.** * True 74. **Which one of the following would most likely occur during the fourth step of the ADDIE training process?** * A. Holding on-the-job training sessions 75. **Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the form of training.** * A. Job rotation 76. **A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called.** * C. Apprenticeship training 77. **lan is currently being trained on the job and is at the first step in the OTJ process, which involves.** * D. Familiarizing trainee with equipment, ,tools and trade terms. 78. **When Job Consist of logical and sequence of steps and are best taught step-by-step, the most appropriate training method to use is.** * A. Job instruction training ## Performance Appraisal 79. **Which one of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?** * B. performance appraisal 80. **The primary purpose of providing employee with feedback during a performance appraisal is to motivate employees to.** * B. Remove any performance deficiencies 81. **All of the following are reason for appraising an employee's performance except.** *B. Creating an organizational strategy map 82**.In most organizations, who is primarily responsible for appraising an employee's performance?** * A. Employee's direct supervisor 83. **What are the first step of any performance appraisal?** * B. Setting work standards 84. **What usually occurs when employee rate themselves for performance appraisal?** * C. Ratings are higher than when provided by supervisors. 85. **Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?** * B. Upward feedback 86. **Which of the following terms refers to a performance appraisal based on surveys from peer, supervisors, subordinates, and customers?** * A. 360-degree feedback 87. **Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to perform well.** * True 88. **The HR department monitor the performance appraisal system, but it is typically not involved in rating employees.** * True 89. **In order to ensure that performance appraisals are effective, Felicia a line supervisor, should make sure to schedule a feedback session to access each subordinate's performance, progress, future development plans.** * True 90. **Which one of the following is the easiest and most popular technique for appraising employee performance?** * B. Graphic rating scale 91. **Rolf, the supervisor of the manufacturing department at a computer firm, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high parformers, 20% as above average performers, 3-% as average performers, 2-% as below average performers, and 15% as poor performers. Which performance appraisal tool has John chosen to us?** * B Forced distribution 92. **Which term refers to ranking of employees from best to worst on a trait or traits, choosing highest that lowest until all are ranked?** * C. Alternation ranking 93. **Management by objectives requires a manager to set specific measurable, organizationally relevant goals with employee and then periodically discuss the employee's progress toward these goals.** * True ## Job Analysis, Design, and Descriptions 94. Information regarding the job's human requirements, such as job related knowledge. * Human requirement 95. This is used to classify both the training and the requirement for evaluation, which can assist for identifying all possible training materials. * Job evaluation 96. **Among the listed attributes of a job, which one best describes when a worker has the chance to use different skills?** * C. Variety 97. This refers to the process of setting objectives, accessing progress providing training and feedback to endure that goals were accomplished by employees. * Performance management 98. Which part of a well written plan shows when the desired outcome has been achieved? * B. Performance goals and objectives 99. Most common companies are known to create or implement plans which in turn obtain higher management support? * C. obtaining top management support 100. An area to research assigned Industry and its work in an activity the employee will use to apply the use of the information. * Review relevant background information 101. In a structured interview, you could typically see the interview questions. * All interviewers are asked the same question in different order 102. This is the individual who completes the task(s) and carries out the responsibility for action implementation * B: The Doer 103. Position * A: this section contains general or requested classified for a person 104. For effective performance, managers have implemented objectives? * Goals 105. One of the biggest parts of the job description includes which of the following? * Performance standards ## Labor Laws and Legislation/Statutory Benefits of the Philippines * Description is given in attached image. ### ADDIE Training Process * Analysis * Design * Development * Implementation * Evaluation ### Big Five Personality (OCEAN) * Openness * Conscientiousness * Extroversion * Agreeableness * Neuroticism