Indian Railways Ticketless Travel Chapter IX PDF

1/27/25, 8:37 PM CHAPTER IX TICKETLESS TRAVEL CHAPTER IX TICKETLESS TRAVEL—ITS CHECK AND PREVENTION Measures for Combating Ticketless Travel...

1/27/25, 8:37 PM CHAPTER IX TICKETLESS TRAVEL CHAPTER IX TICKETLESS TRAVEL—ITS CHECK AND PREVENTION Measures for Combating Ticketless Travel 901. Vigorous and sustained efforts should be directed towards combating ticketless travelling Checking of Tickets 902. Tickets of passengers should be checked :— (i) when they are entering the platform for entraining; (ii) en-route to the extent feasible by travelling ticket examining staff; and (iii) at destination, where the tickets should also be collected. Ticket Nippers 903. The following nippers will be used for the purpose of checking and cancelling tickets:— (i) Gate Nippers, to be used by Ticket Collectors while checking tickets of passengers entraining which cut out a 'V' portion from the ticket. (ii) Checking Nippers to be used by ticket examining staff which emboss on the tickets : (a) a letter or letters to indicate the railway; and (b) another letter to indicate the division of the railway to which the TTE/TC is attached followed by a number to identify the TTE/TC. Note : In case of paper tickets etc. where nipper cannot be used or when nippers are not available, the TC/TTE should show the dale and train number under his initials in ink on the reverse of the ticket. (iii) Cancelling nippers, to be used by ticket Collectors, at Destination stations while collecting tickets of Passengers terminating their journey which cut out a letter "M'' on the edge of the ticket. 904. The organisation for combating ticketless travel will normally consist of— (i) Stationary Ticket Collectors posted at stations for manning the gales for checking the tickets of passengers entraining and collecting those of passengers detraining at their stations. Checking of passengers in the trains will be done at 'Ticket checking stations'. (ii) Travelling Ticket Examining staff working over sections to prescribed programmes (iii) Flying Squads for surprise and spot checks. Stationary Staff 905. At smaller stations where the outward passenger earning are less than Rs. two crores per annum, separate staff need not be provided for checking the tickets of passengers entraining and collecting tickets of those detraining which should be done by other station staff in addition to their normal duties. At larger stations where the outward passenger earnings arc Rs. two crore or more per annum, separate stationary staff should be provided to the extent necessary for this purpose. The Railway should ensure that the staff provided are roistered properly so as to ensure the maximum degree of check. 906. The Railways should review the stationary ticket checking organisation from time to time to ensure that it is adequate for purposes for which it is intended. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/IRCTCD/TrafficCommericalDepartmentCh9_data.htm#901. 1/4 1/27/25, 8:37 PM CHAPTER IX TICKETLESS TRAVEL Ticket Checking Stations 907. Railways should nominate "Ticket Checking Stations", where besides the normal check and collection of tickets of passengers entraining and detraining, the tickets of passengers on train will also be checked by Ticket Collectors. 908. At 'Ticket-Checking' stations adequate staff should be provided to ensure that in addition to the normal checking and collection of tickets of passengers entraining or detraining, tickets of passengers passing through the station are checked. Travelling Ticket Examining Staff 909. Travelling Ticket Examining Staff should be so rostered that as many trains as possible are covered and it should be the attempt to ensure that a complete check is carried out of every train between two successive 'ticket-checking' stations. 910. The Railway should pay special attention to the deployment of travelling ticket examining staff to ensure that the worst affected areas and trains are thoroughly covered. 911. The Railways should review from time to time the strength and rosters of the travelling ticket examining staff in the light of the statistical results in regard to the extent of ticketless travel. Flying Squads 912. An adequate number of squads should be formed as necessary at the headquarters of the Divisions and at the headquarters of the railway for the purpose of conducting surprise and cross-country checks, for intensive checks over badly affected areas and trains and for statistical checks. Statistical Checks 913. Two bases have been evolved for the purpose of assessing the extent of ticketless travel over the various sections— (i) Concentrated Section Checks, (ii) Concentrated Spot Checks. Concentrated Section Checks 914. During concentrated section checks, all trains over a section arc checked for a complete number of days, the checks being such that there is little or no room for any irregular travel on any of the trains during the period. The excess fare collections during these periods arc compared with those during the normal day-to-day checks. Concentrated Spot Checks 915. The essence of a concentrated spot check is that each train subject to it. is completely checked rind the number of passengers without tickets is recorded as a percentage of those with tickets. This percentage taken for all trains checked over any section represents the extent of ticket less travel prevalent over that section. The "passengers without tickets" to be taken into account during these checks are only those paying excess charge or charged for unbooked luggage and those taken before magistrate from whom fare and excess charges or fine are realised. The excess fare tickets issued for extensions of journey, difference between, lower classes and upper class as also beggars turned out of trains or those taken before magistrates and convicted and sent to prison arc not to be included. 916. The Railway should arrange to conduct regularly statistical checks in the manner given https://indianrailways.gov.in/railwayboard/uploads/codesmanual/IRCTCD/TrafficCommericalDepartmentCh9_data.htm#901. 2/4 1/27/25, 8:37 PM CHAPTER IX TICKETLESS TRAVEL in paras above so as to have an estimate of the loss of revenue and of the extent of ticketless travel in the different areas and sections. Checks for ensuring Efficiency of the Ticket Checking Machinery 917. The following measures should inter alia be adopted for ensuring the efficiency of the ticket checking machinery:— (i) Scrutiny of the monthly excess fare collection of individual ticket collectors and travelling ticket examiners. The average collections of each individual should be compared with the average for the unit to which he belongs and suitable action taken if any individual falls consistently below the average. (ii) Conducting of replacement checks by Flying Squads, i.e., checks replacing the regular staff of Ticket Collectors and Travelling Ticket Examiners by the Ticket Examiners of the Flying Squads to assess the efficiency of the former. (iii) Utilisation of Flying Squads for more intensive checks particularly over badly affected sections. (iv) Utilisation of the Flying Squads for surprise cross country raids, and (v) Posting of Travelling Ticket Examiners in plain clothes, particularly over suburban sections and sections prone to ticketless travel. Special Checks by Members of the National/Zonal Railway Users' Consultative Council/ Committees 918. The Members of the National/Zonal Railway Users' Consultative Council/Committees where they suspect that a particular passenger or passengers in a particular carriage or compartment is without proper pass or ticket, can call upon the ticket checking staff available on the spot to check the tickets of passenger or passengers in the carriage or compartment as the case may be. Uniforms for Staff 919. Ticket checking staff while on duty must be properly dressed in the uniform prescribed by the administration and put on name plate, distinguishing number, rank badge, armlet, headgear etc. where supplied. Travelling Ticket Examiners will also carry with them their duty card pass and authority letters which must be produced on demand by an authorised official or by the travelling public. Ticket checking staff authorised to perform duty in plain clothes should carry with them Authority for checking tickets in plain clothes and show the same on demand by the authorised officials or travelling public. Provision of Adequate Booking Facilities 920. Adequate stocks of tickets and other booking facilities should be provided to ensure that all intending passengers can purchase tickets without inconvenience. It should also be ensured that the booking offices are opened in time. 921. Surprise and special checks should be carried out to see whether the booking windows arc being opened in time. Officers of all departments of the Railway should be requested to observe, during the course of their inspection tours, how the Ticket Collectors and other Ticket Checking Staff are working and whether booking windows are opened in time, the observations being sent to the Commercial Department for necessary action. Beggar and Hawker Nuisance 922. Even- effort should be made to prevent the entry of beggars and unauthorised hawkers into station premises and into trains and for this the following measures may be adopted as necessary :— (i) Posting of staff of the Protection Force at important stations to attend to this work. https://indianrailways.gov.in/railwayboard/uploads/codesmanual/IRCTCD/TrafficCommericalDepartmentCh9_data.htm#901. 3/4 1/27/25, 8:37 PM CHAPTER IX TICKETLESS TRAVEL (ii) Special drives with special squads of TTE's and staff of the Protection Force. (iii) Special drives with the aid of the Rly. Police and Railway Magistrates where they function. (iv) Prosecution of beggars and unauthorised hawkers under section 144 of the Railways Act, 1989, wherever feasible. (v) Sustained publicity through posters and other media seeking public co-operation in eliminating the hawkers and beggars nuisance. Preventing Entry of Unauthorised Persons into Reserved Coaches 923. In the course of their duty, the Travelling Ticket Examiner may also ensure that unauthorised persons do not occupy accommodation reserved for bonafide passengers and do not cause inconvenience to them. 924. The Railway Administration should also bring to the notice of the State Governments concerned, areas where the beggar nuisance is particularly prevalent, to enable the State Government to take special steps. Ticket Frauds 925. The Ticket Checking staff should be instructed to be always vigilant in checking cases of fraudulent use of tickets. All cases of frauds detected should be carefully studied with a view to seeing whether they have not been facilitated by any defects in the existing system of checks. Suitable measures should be adopted to prevent their recurrence. Statistics 926. Periodical reports of ticketless travel should be submitted to the Railway Board in the proforma given in Appendix VI within 20 days of the close of the month to which the information relates. *********---------******* https://indianrailways.gov.in/railwayboard/uploads/codesmanual/IRCTCD/TrafficCommericalDepartmentCh9_data.htm#901. 4/4