Chapter 5+6 Class PowerPoint PDF
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This document contains a PowerPoint presentation on organizing, drafting, and revising business messages. It discusses creating outlines and different types of business messages, with examples and tips.
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9/17/2024...
9/17/2024 FROM CHAPTER 4… 3X3 WRITING PROCESS ORGANIZING, DRAFTING, AND REVISING BUSINESS Look back at Chapter 4 MESSAGES CHAPTERS 5 AND 6 Review the Will be 3x3 writing on the process Midterm Example Informal Proposal Components with your specific CREATING AN CREATING AN chosen topic from assigned OUTLINE OUTLINE chapter: Quick scratch list of topics Quick scratch list of topics I. Introduction Organize the topics Organize the topics II. Background, Problem, Purpose III. Proposed Solution, plan IV. Schedule V. Staffing Review Chapter 13 How this applies to your team project BUSINESS MESSAGES: PROCESS Review Chapter 13 Focus on the Informal Letter Proposal Follow the 3x3 writing process Create an outline for the presentation Review Chapter 5 (previous slide) Each team member will turn in: 1. Informal Letter Proposal *will be the same for all 2. Presentation outline team members *will be different, as each 3. A write-up of the team performance person will complete for the other team members 1 9/17/2024 BUSINESS MESSAGES : BUSINESS MESSAGES: PROCESS PROCESS As you may know, our firm has been considering ways to attract highly qualified job candidates. As Indirect Indirect a result, the Management Council is actively seeking information about Opening Opening a possible service-learning program with local colleges to create a potential talent pool. After much discussion, we have voted to launch a pilot program next fall. We are asking for your Direct Direct Opening Opening help in organizing it. BUSINESS MESSAGES: BUSINESS MESSAGES: PROCESS PROCESS Indirect Please help us organize a college Opening service-learning program that the Indirect Management Council voted to begin Opening next fall. Our company has been trying to attract highly qualified job candidates. To this end, the Management Council has been Direct gathering information about service- Opening learning programs with local colleges to Direct create a potential talent pool. Opening BUSINESS BUSINESS Tip #1 MESSAGES: MESSAGES: Remove Empty Words PROCESS PROCESS Revising REVISING 2 9/17/2024 Tip #1 BUSINESS MESSAGES REVISING Remove Empty Words Clarity is most important Google poured a lot of money into its unsuccessful Presentation or Written Google Glass venture. Because of the research required, the investment was enormous. COMMUNICATION message New products soar when pushed on social media. REQUIRES MEANING Except for Walmart, sales sagged. Clear and authentic Jordyn chose a career in an analytical field. communication Our precision machining is superb. BUSINESS MESSAGES In consideration of your recent BUSINESS MESSAGES In consideration of your recent email message email message received last received last week re what is perceived to be week re what is perceived to be the “excess time” the “excess time” required by our required by our company to provide an effective We respond promptly company to provide an effective response action to COMMUNICATION response action to certain COMMUNICATION certain problems to customer concerns and attempt to identified in the REQUIRES MEANING problems identified in the REQUIRES MEANING aforementioned email, efficiently resolve the problems you address aforementioned email, please be please be assured that it in your recent e-mail. is our policy to respond Clarity is most important assured that it is our policy to as promptly as possible to all legitimate customer Presentation or Written message respond as promptly as possible concerns. Clear and authentic communication to all legitimate customer concerns. BUSINESS MESSAGES BUSINESS MESSAGES Snow removal Snow removal shall not take place shall not take from the site or roads thereon place from the site Snow removal before the hour of 8 a.m. or after or roads thereon COMMUNICATION the hour of 6 p.m. any day. COMMUNICATION before the hour of between 8 am and 6 pm REQUIRES MEANING REQUIRES MEANING 8 a.m. or after the hour of 6 p.m. any day. Clarity is most important Presentation or Written message Clear and authentic communication 3 9/17/2024 COMMUNICATION COMMUNICATION REQUIRES MEANING REQUIRES MEANING 18% Percentage of consumers that do not trust print ads the most when making a purchase decision COMMUNICATION Tip #2 REQUIRES MEANING Use positive language 18% Percentage of consumers that do not trust print ads the most when making a purchase decision purchase decision REVIEW GRAMMAR + REVISING, AND APPLY IT Chapters 5 and 6 Grammar exercises on Blackboard Create an outline Quick scratch of topics, then organize the topics Business Messages Process Summary o Indirect: uninterested/displeased/disappointed/hostile o Direct: pleased/somewhat interested Revising o Digital: use different colors, bold, highlight, Communication requires meaning underline, strikethrough o Clarity is most important, presentation o Printed: use a different color, highlight, circle, or written underline, popular proofreading symbols o Clear and authentic communication o Tip 1: remove empty words o Tip 2: use positive language o Complete grammar exercises each week for better clarity Apply what you’ve learned to your presentation 4 9/17/2024 5