Chapter 5: Progress and Performance Measurement PDF

Chapter Five Chapter five : progress and performance measurement  Chapter Five Progress and Performance Measurement Chapter five : progress and performance measurem...

Chapter Five Chapter five : progress and performance measurement  Chapter Five Progress and Performance Measurement Chapter five : progress and performance measurement  Progress and Performance Measurement  Project life cycle - Initiation - Planning - Execution - Monitoring and Controlling - Closing The Project Control Process Control process Corrective actions Setting the base line Plan vs Actual Measuring progress  Tools for project performance Yallaaaaa benaaaaaaaa  Gantt chart Gantt Chart used for tracking and schedule and communicating project schedule status Gant chart gives a quick overview of project status on the report date. Especially to top management, who do not usually have time for details.  control chart A control chart is another simple visual tool used in project controlling to monitor and track the performance of a project over time. It helps you see if the project is staying within the expected limits or if there are issues that need attention. Let's clarify it with Bottle Cap -You have a factory that produces plastic bottle lids. -The lid you manufacture is required to have an inner diameter of 9.5 mm, and this value should range between 9 mm and 10 mm. -The company receiving this product has set these values as limits. The lid will be rejected if its measurements exceed 10 mm or fall below 9 mm, as it will not serve its intended purpose. Therefore, lids that are smaller than 9 mm or larger than 10 mm will be rejected." "During your manufacturing stages, and according to the multiple readings of the inner diameter, the readings you obtained from the process were plotted in different forecasts, as shown in the following figure." "And the question now is: What if some of the readings exceed the upper specification limit or the lower specification limit?" The production unit will be rejected Control limits : provide an early warning when readings approach or exceed these limits. This allows us to take appropriate actions before reaching or exceeding the specification limits."  Understanding Primary and Secondary Audiences in Projects In any project, communication is key. However, not all stakeholders engage with the project the same way. There are two main categories of audiences that need to be considered Let's dig in !  Sarah is the project manager for a software development project. She regularly checks the progress reports to ensure that the development team is meeting their milestones and solves any issues that arise. Meanwhile, Tom, a senior executive, receives the same reports but only skims through them to confirm the project is on track and that there are no major problems that could affect the company’s overall strategy. Who cares more about the details in the report? Sarah or Tom? And who is primary audience and the secondary audience ?  John is a marketing planner working on a campaign for a new product launch. He is closely involved in the project and needs to monitor the progress reports regularly to ensure that the product’s development aligns with the marketing schedule. In contrast, Emma, who oversees the entire marketing department, briefly looks at the reports to check if everything is progressing smoothly, but she isn’t focused on the finer details because her role is more strategic. Who cares more about the details in the report? John or Emma? And who is primary audience and the secondary audience ? The primary audience is the one who is deeply involved in the day-to-day activities of the project and thus reads the reports carefully to ensure everything is on track. The secondary audience skims the reports since they are not directly engaged in the daily tasks, but they want to ensure the overall progress and that no issues are going to affect their broader responsibilities.  Performance indicators Performance indicators help organizations track and measure their progress toward specific goals, The selected indicators should align with the organization's goals and overall strategy. Input Indicators (Measure Resources): Imagine you’re trying to bake the perfect cake, but you don't have flour, eggs, or even a pan. Input indicators are like checking your ingredients before the cake gets started. Without them, you’ll end up with a disaster! Output Indicators (Measure Delivery of Products/Services) These are like counting how many cookies you’ve baked, but not whether anyone eats them. Did the workshops happen? Yes. that’s another indicator. It’s about numbers—nothing fancy. Did the pizza arrive on time? Outcome Indicators (Measure Results of the Project) This is like measuring if people actually ate those cookies, or if the workshop changed anything This is checking if your cookies made people happy. Did your workshop teach people something useful? Or did they just leave with a full stomach and no new skills? Impact Indicators (Measure Long-Term Effect Impact is like when your cookies start a baking trend. People keep coming back to you for your famous recipe! You didn’t just bake cookies; you changed the office forever! Risk Indicators (Measure Critical Factors): imagine you're planning a big outdoor barbecue, but you're worried about rain. Risk indicators are like checking the weather forecast before grilling—knowing whether there’s a chance of rain (or in project terms, things like fluctuating costs or competitive salaries) helps you prepare in advance! Efficiency Indicators (Measure Input vs. Output): This is like checking how many burgers you can make with each pack of buns. If you have a lot of buns but not enough burgers, that’s poor efficiency! Efficiency indicators measure how well you’re using your resources (like labor or money) to get things done. It's about getting the most out of what you have! Effectiveness Indicators Imagine you built a fence, but the dogs keep escaping. Effectiveness indicators check if your efforts actually worked. You might have completed the fence (output), but did it keep the dogs in? The real measure is whether it achieved the intended result— keeping the dogs inside!  Sustainability Indicators (Measure Long-Term Benefits): launched a new fitness app. You’ve worked hard to create a sleek design, built all the features, and even marketed it like crazy The first few weeks are a success people are downloading the app, tracking their workouts, and enjoying it But after a few months, the downloads start dropping. People forget about it, stop using it, and the app fades into obscurity.  Discussion The different methods of measuring performance with examples