IS in Global Business Today 2024 PDF

Page 1 Book notes-Chap, -5 changes in management Info systems 1) IT innovation's Ex:-emergence of cloud computing -growth of mobile digital platform -big date& Internet of things( IoT) -business analytics -machine learning systems -use of social media to achieve business objectives -innovations enab...

Page 1 Book notes-Chap, -5 changes in management Info systems 1) IT innovation's Ex:-emergence of cloud computing -growth of mobile digital platform -big date& Internet of things( IoT) -business analytics -machine learning systems -use of social media to achieve business objectives -innovations enable- -Create new products& services -develop new business models -transform the day-to-day Conduct of business 2) New Business Models EY: online video services for streaming & downloading 3) e-commerce expansion-changing how firms design, produce, deliver their products C. Services Page 2 4) management changes-continuous contact use use of phones, laptops, high speed Wireless etc 5) Changes in firms& organizations Emerging digital firm -one in which nearly all of the organization's significant business Relationships w/ customers, suppliers, employees are digitally enabled& mediated -Coke business-accomplished using digital networks -business processes-set of logically Related tasks& behaviors that organizations develop over time -Key corporate assets-manged Via digital means 1) intellectual property, 2) Core competencies, 3) financial& human assets -time shifting-work conducted 24/7 -space shifting-global& national work Page 3 -Changes in Strategy, Rules, business processes Require changes in hardware, SW, databases& telecommunications -business model-how a company produces, delivers,& sells a product or service to create wealth -Strategic business objectives of IS 1) operational excellence-improve efficiency of operations in order to achieve higher profitability 2) new products, services, business models 3) Customer& supplier intimacy 4) improved decision making 5) competitive edge 6) survival Emerging Tech-54 NR, IoT, AI/ML, blockchain ↳. -machine 4th industrial Revolution 'learning Page 4 Digital divide -access, skills, content education, entertainment, social networking, e-commerce, financial Is in business business challenges management '' IS Business solus organization tech -information tech( IT) all hardware, So that firm needs to use in order achieve business objectives -info system-set of interrelated components that collect( or Retrive), process, store& distribute into to support decision making& control in org Page 5 into systems cont. -help analyze problems -visualize complex subjects -create new products -Info-data that is meaningful& useful -data-streams of Raw facts -3 activities in IS that produce the info that organizations need to make decisions, Control operations, analyze problems, create new products OR services input-captures/collects Raw data 2) processing-converts Raw data input Into meaningful form 3) Output-transfers processed info to people -feedback-output that helps evaluate or correct input stage SW HW_ data data Is Into procedures people knowledge Page 6 Info effectiveness successful decisions Right Right Right info time people Business Challenges -data protection -staying innovative -automation of jobs -global workforce -political changes Page 7 -Into systems literacy-understanding of info systems( management, organizational, technical dimensions) -Computer literacy-focuses on knowledge of IT -management info systems( MIS)-field tries to achieve broader info. system literacy -deals w/ behavioral, tech issues -Managerial Levels executive into sys Strategic management decision support 🙁 Info Sys 🙁 🙂 processing middle" management = sys operations" = transaction Sys -Management -Senior-makes long-term strategic decisions_ products, services, ensure financial performance Page 8 -middle-carries out programs& plans for senior -operational-monitors daily activities -knowledge workers-engineers, scientists, architects-design products or services -data workers_ secretaries, clerks-assist w/ scheduling, communications -production/service workers-produce product & deliver service major business functions -Sales& marketing -manufacturing& production ' -finance/acctg -HR -Culture set of assumptions, values& ways of working Page 9 Organization HR compensation 🙂 business general ledger vacay acctg-AIR& A/P Skills/training pay roll 🙂 operations functions 7 finance cash mgmt Receiving asset in= fulfillment budgeting process control marketing. purchasing fales Retail pricing sales promtion order taking sales force mgmt CRM customer loyalty self-service interactive marketing Page 10 IT -computer hardware-physical equip for input, processing, output activities -computer so detailed, preprogram­med instructions that control& Coordinate computer hardware -data management tech-Sw governing of data on physical storage media -networking& telecommunications tech- both physical devices& SO, links various pieces of hardware& transfers data from one location to another -network-link's 2 OR more computers to share data Resources Internet global" network of networks" that connects millions of networks front It landscape end firewall authentication backend data apps apps Sources -Intranet-internet networks based on internet tech Page 11 -extronets-private intranets extended to authorized users -world wide web-service provided by Internet -IT infrastructure-provides foundation/ platform, firm can build specific Is -Is part of series of value adding activities for acquiring, transforming, distributing info that managers can use to improve decision making, enhance organizational perf increase profitability -organizational assets -Supportive org. culture that values efficiency& effectiveness -appropriate business model -efficient business processes -den centralized authority -distributed decision-making Rights -strong Is support team Page 12 -Managerial assets strong senior management support for tech investment& change -incentives for management inno -teamwork& collaborative work environments -training prog enhance management decision skies -manag. culture that values flexibility & knowledge-baud decision making Social assets -internet& telecommunications infrastructure -IT-enriched educational prog Raising labor force computer literacy -standards( both gout&. private sector) -laws& Regulations creating fair, stable market environments -tech& service firms in adjacent markets to assit implementation Page 13 -complementary assets-assets Req'd to derive value from primary investment IX. Value of autos Requires substantial investments( gas, highways, Roads, Repair stations etc) -academic discipline's used to study Is 1) tech approach -emphasizes math band models to study Is, also physical tech& formal capabilities of these systems 2) Behavioral approach-behavioral issues that arise in develop.& long-term manage. of IS -issues: strategic business integration -design -implementation -ultination Page 14 Contemporary approaches to Is tech approaches design management science Science= computer science operations Research Research MIS behavioral Behavioral approaches science-psych Research. economics -Socio MIS opportunities -# of connected devices continues to grow -Various tools for developing IoT solns. Continues to grow -growth of programmers has remained steady