Ch 101 f&b.pdf

Chapter 1 Food Service Industry  Two Segments Commercial Non-Commercial Primary attempt to maximize profit through sale Primary attempt to minimize cost and provide...

Chapter 1 Food Service Industry  Two Segments Commercial Non-Commercial Primary attempt to maximize profit through sale Primary attempt to minimize cost and provide nutritious meals Examples Include Examples Include Free Standing eating & Drinking places Business / Industry Organizations Lodging Foodservice facilities Healthcare Other commercial facilities Educational Institutions Private Clubs 1. Public cafeterias Transportation Companies 2. Bars Military Restaurants 3. Taverns also known as pubs Other organization 4. Ice cream / coffee shops 1. Prison 5. Catering services 2. Religious groups 3. Athletic facilities Commercial Non-Commercial  Food Service Origins Hotel Restaurants Roman Catholic Church English Inns American Inns Hotels in 20th century Delmonico's In the US  https://www.youtube.com/watch?v=WEbjPwgL W8U https://delmonicos.com/dinner-menu/ Quick-Service Franchise Operations Biggest impact in the food service industry 1920-1930s A&W Restaurants Then comes McDonalds, Burger king, & Wendy's Columbus, Ohio 1920 Adjacent Monrovia Airport 1937  Origin of non-commercial facilities Businesses: Robert Owen in 1815 created a large eating room for mill workers and their families By 1890 banks, insurance companies, factories provided food to employees 1902 first cafeteria introduced for Plymouth Cordage Company in Massachusetts 1945 coffee break introduced Hospitals: 1800s English nurse Florence Nightingale considered to be the first dietician Initially head nurse, housekeeper or cook was responsible for nutritionist meals As it grew, hospitals used professional foodservice organizations in this regards. Schools 1200s, even in Oxford & Cambridge quarters, self preparation of food or with servant 1776 10 universities in the US, provided food Mid 1800s primary and secondary schools started providing meals Organization of Commercial Operations Independent Operations : Owner having properties having no chain relationship Examples include Monal, Tuscany Courtyard, Qishmish Chain Restaurants: Part of a multi-unit organization with similar menu, sops, purchase supplies, standardized recipes, equipments and layouts. Chain restaurants are not necessarily franchised and are may be company owned. Examples include Rewayat, chacha je, Tandoori Franchise Operations Franchisor: Who lets someone use their brand, products and services for a fees Franchisee: Who pays someone a fees to their brand, products and services Examples include subway, kfc, pizza hut etc Management Contract Companies A management contract is defined as an agreement between a management company and a property owner, whereby the operator assumes responsibility for managing the property by providing direction, supervision, and expertise through established methods and procedures  Future of Food Service Industry Flexitarian diet Sustainability Naturally good Locavore Digital Coupons Convenience Attractive places Question & Answers