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# Common Problems and Solutions (6 of 6) - Frozen system - Battery may be low - Try recharging the battery for at least an hour - System lockout - Wait until timer counts down and try again - For Android devices, if passcode or screen swipe doesn't work, enter your Google account and passwo...

# Common Problems and Solutions (6 of 6) - Frozen system - Battery may be low - Try recharging the battery for at least an hour - System lockout - Wait until timer counts down and try again - For Android devices, if passcode or screen swipe doesn't work, enter your Google account and password associated with device - Google offers many solutions - Go to accounts.google.com and search for methods - Overheating - Power off until cooled down - Do not use device for too long in direct sunlight or on a soft surface (case is not properly vented).