Summary

This document contains a set of questions about different aspects of cannabis, including strains, effects, consumption, and customer service. The questions are categorized into beginner, intermediate, and advanced levels, suitable for budtender training or education materials.

Full Transcript

Beginner Level questions: 1. What are the basic differences between indica, sativa, and hybrid strains? 2. Can you explain the significance of THC and CBD in cannabis products? 3. How should a customer properly store their cannabis to maintain freshness? 4. What are some common meth...

Beginner Level questions: 1. What are the basic differences between indica, sativa, and hybrid strains? 2. Can you explain the significance of THC and CBD in cannabis products? 3. How should a customer properly store their cannabis to maintain freshness? 4. What are some common methods of consuming cannabis? 5. What is the legal age for purchasing cannabis in our location? 6. How would you tell a customer how to gauge their tolerance? 7. How do you round change? EX: Your customer’s order is $105.53, what amount would you ask for? 8. How many customers are allowed on the floor at one time? 9. Does Vertical stack discounts? 10. If a customer is asking about an edible to help with body pain, but doesn’t want a lot of the psychoactive effects of THC, what would be 2 recommendations. 11. Can you explain the difference between distillate and live products? 12. A customer comes in and is having trouble sleeping at night, they want flower to help them go to sleep and stay asleep. Would you recommend an Indica, Sativa, or hybrid? 13. What is THCV? 14. Does topical get you high? Intermediate Level Questions: 1. How do terpenes affect the flavor and effects of different cannabis strains? 2. What are the potential side effects of using cannabis, and how can they be mitigated? 3. How would you recommend a strain to a customer looking for pain relief versus one looking for anxiety relief? 4. Can you explain the difference between full-spectrum, broad-spectrum, and isolate CBD products? 5. What are some key factors to consider when recommending dosage to a new user? 6. How many MME’s does a recreational patient get to hit their limit per transaction? How many MME’s are the following: 1. 1/8th of Flower 2. 1g Concentrate 3. 1g Cartridge 7. If a customer has a cart they recently purchased but is not functioning correctly, what can we do for them? 8. What is the difference between resin, rosin and distillate? 9. Can you dab a CO2 syringe? 10. What is the difference of botanically derived and cannabis terpenes? 11. Can you name 3 terpenes and give a short description of how they might make you feel? 12. How would you go about finding a substitute strain for a customer if we do not have the strain they are looking for? (would recommend going on a seed finder type website to check genetics on what we have https://en.seedfinder.eu/) 13. You’re about to close out the sale, suddenly the customer realizes that the weed you told them had 32% THC shows on the label as having 2% Δ9THC and 34.21 Δ9THCa. They make a comment about how there’s not much THC in the flower, how do you explain this to them? 14. What percentage do medical patients get taken off their taxes? 15. How do you keep your cart from leaking and to keep a 510-battery clean? Advanced Level Questions: 1. How would you handle a situation where a customer has a negative reaction to a product you recommended? 2. Can you detail the endocannabinoid system and its role in how cannabis affects the body? 3. How do you stay updated on the latest cannabis research and industry trends? 4. What are the main differences between various extraction methods used to produce cannabis concentrates? 5. How would you educate a customer on the benefits and risks of using cannabis for medical purposes? 6. How much flower can a patient purchase if they have 2000mg of edibles in their cart? 7. How does the CBD change the effects of THC? 8. What is a good terpene for anxiety and depression? 9. A customer states they have issues with edibles, not giving them the desired effects (not getting them high) what would you suggest? 10. A customer wants edibles; however, they have never had luck with them. They have tried 5mg all the way up through 200mg and have never felt a buzz off of them. You look through their order history and notice that they have all been normal, distillate gummies. What would you recommend to them to try and capture that buzz? (would be looking for an answer that involves nano gummies or maybe even Rosin gummies) 11. A regular customer comes in and wants some concentrates. She has been doing Badders mostly but wants to know why she should move to Rosin. Can you list some good reasons to choose a Rosin over a Badder?

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