Defensible Position - BESR Week 2 - PDF

DEFENSIBLE POSITION BESR_Week 2  AJINOMOTO GROUP An example of a company with ethical and honest practice. It conducts transactions worldwide and takes honest responsibilities seriously. For these companies, fair business practices means more than just complying wit...

DEFENSIBLE POSITION BESR_Week 2  AJINOMOTO GROUP An example of a company with ethical and honest practice. It conducts transactions worldwide and takes honest responsibilities seriously. For these companies, fair business practices means more than just complying with the applicable laws worldwide. They established their own codes of conduct, which provide examples of model conduct for the circumstances of each country. The Ajinomoto Group ensure fair business practices in all of its activities worldwide, pursuing CSR procurement, complete anticorruption measures, fair competition, and respect for intellectual property rights.  An ethical issue is an identifiable problem, situation, or opportunity that requires a person to choose from among several actions that may be evaluated as right or wrong, ethical or unethical.  Some policies and practices may have been acceptable now but will become unacceptable later. We consider policies and practices as inappropriate when they are deliberate wrongdoings such as:  Discrimination designed to harm others,  Withholding the rights of other people,  Humiliation of other people designed to diminish psychological needs and dignity,  Destructiveness, and  Acts of violence.  In order for a business to have its own set of rules and guidelines in establishing order and discipline within the organization, the following core principles must be used as guide: Fairness and honesty - expresses the just and reasonable treatment of the stakeholders, free from discrimination and according to the rules and principles of the company.  Personnel and customer relations distribution dilemmas - refers to the behavior of business persons toward customers and suppliers that involves keeping company secrets, meeting obligations and responsibilities, and avoiding undue pressure that may force others to act unethically.  Fraud, unfair competition - One aspect of fairness relates to competition for example companies sometimes gain control over markets by using questionable practices that harm competition.  Unfair communication - involves false and misleading advertising, as well as deceptive personal-selling tactics, anger consumers and can lead to the failure of a business.  Non-respect of agreements - this includes breach of contracts and failure to comply with what has been agreed upon.  Environmental degradation - both business and the public, acknowledge the damage done by businesses to the environment in the past. That is why consumers are increasingly demanding that businesses take a greater responsibility for their actions and their impact on the environment like pollution.  How can we advocate honest policies and practices in all aspects of business operations? The best way is to judge the ethics of a decision and look at a situation from a customer’s or competitor’s viewpoint. Here are simple ways:  Customer Value Strategy- focuses on providing value to customers. Their interest is more important  Accounting Practices-honesty in giving financial information about the business  Truth-in-Selling - means to deliver what was promised to the customer  Integrity in Management Practices - providing fair treatment to employees  Customer Service Integrity-it means providing necessary service after sale  Personal Integrity-integrity of business leaders  Product Integrity- providing not only the positive side of a product. Most of the Ethical Concerns in the workplace are within your transactions with: Employees - rendering of forced over time, toxic workplace, culture discrimination, questionable use of company technology. ✧ The Boss - harassment, Unethical Leadership, Unrealistic and Conflicting Goals. Clients - bribery, false advertising, customer service issues Government - declaration of financial status, complying with Good Policies and Practices in Business Organizations 1. Complying with the government requirements. 2. Practice proper office decorum. 3. Being sensitive to smells that may be unpleasant to employees. 4. Company assess and properties are not to be used for personal purposes. 5. Employees should use infrastructure communication properly and appropriately. Thank You!