Summary

This document provides guidance on delivering bad news to patients and their families, emphasizing the importance of empathy, clear communication, and a structured approach. It outlines strategies, like the SPIKES protocol, for effective and compassionate communication during sensitive situations. The document’s focus is on practical techniques for handling challenging conversations and supporting the emotional well-being of patients.

Full Transcript

Understanding the importance of properly delivering bad news to patients and familiars....

Understanding the importance of properly delivering bad news to patients and familiars. Learn to develop effective communication skills. Learn techniques for managing reactions. Understand how to provide support. Learn the ethical considerations when delivering bad news. CLINICAL PRACTICE GUIDELINES ON BREAKING BAD NEWS KUMAR & SARKHEL HTTPS://WWW.NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC10096205/ Delivering bad news is an ANY information that may emotive part of medicine and impact an individual’s has an impact on everyone view on his or her future. involved in the process. CLINICAL PRACTICE GUIDELINES ON BREAKING BAD NEWS KUMAR & SARKHEL HTTPS://WWW.NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC10096205/ CLINICAL PRACTICE GUIDELINES ON BREAKING BAD NEWS KUMAR & SARKHEL HTTPS://WWW.NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC10096205/ CLINICAL PRACTICE GUIDELINES ON BREAKING BAD NEWS KUMAR & SARKHEL HTTPS://WWW.NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC10096205/ CLINICAL PRACTICE GUIDELINES ON BREAKING BAD NEWS KUMAR & SARKHEL HTTPS://WWW.NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC10096205/ Insensible pouring out of bad news with disregard for the emotional consequences on the patient: NOT good for the mental health of the patient The therapeutic relationship between the patient and the doctor. A fine balance between truth-hope and handling the emotional outcomes. CLINICAL PRACTICE GUIDELINES ON BREAKING BAD NEWS KUMAR & SARKHEL HTTPS://WWW.NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC10096205/ It provides a structured, easy way to enter a conversation and allow the other person, whether it is a patient or one of their family members, to have whatever reaction they need to have in that moment. Prepare for sensitive conversations by choosing a conducive setting and time, ensuring privacy and uninterrupted dialogue. Gather necessary individuals and establish introductions, fostering a comfortable environment for effective communication. CLISPIKES: A STRATEGY FOR DELIVERING BAD NEWS. (N.D.). HTTPS://ACCELERATE.UOFUHEALTH.UTAH.EDU/IMPROVEMENT/SPIKES-A- STRATEGY-FOR-DELIVERING-BAD-NEW Assess what the person knows about the situation. Provide a baseline for how the patient or their family feels about their condition and how they might react. You may find that the patient is in denial about the seriousness of their illness or that they don’t have a good understanding of their health. CLISPIKES: A STRATEGY FOR DELIVERING BAD NEWS. (N.D.). HTTPS://ACCELERATE.UOFUHEALTH.UTAH.EDU/IMPROVEMENT/SPIKES-A- STRATEGY-FOR-DELIVERING-BAD-NEW Determine how much the patient or their family wants to know about their situation. Patients have the right to know or not know certain things about their condition. 2 TYPES OF PATIENTS: It is time to deliver the news and teach them about their health. No matter how much information you are giving them, you should keep terms simple and be direct. Don’t use euphemisms, but don’t be excessively blunt either. You can give patients a quick heads up that they are going to hear bad news with a “warning shot.” You might say things like: You can also check in with them to see if they are processing the information how you are delivering it by asking if you are making sense. Repeat any important points to ensure the patient can put the information together. Use simple and clear statements to let them know they have a whole team on their side to help and that they won’t be alone throughout their care. You can work with them to develop a plan for moving forward and answer any questions they have. https://next.amboss.com/us/article/UH0bph?q=bad%20news https://accelerate.uofuhealth.utah.edu/improvement/spikes-a-strategy-for-delivering- bad-new

Use Quizgecko on...
Browser
Browser