Abridged Risk Discovery Tool Guidebook 02012024 PDF

Understanding the Risk Discovery Tool Anatomy IT’s proprietary Risk Discovery Tool provides a guided approach to understanding our customers’ security needs. Rooted in a methodical approach, this tool quantifies their risk tolerance and posture through a series of insightful questions. How it works...

Understanding the Risk Discovery Tool Anatomy IT’s proprietary Risk Discovery Tool provides a guided approach to understanding our customers’ security needs. Rooted in a methodical approach, this tool quantifies their risk tolerance and posture through a series of insightful questions. How it works The tool calculates two critical metrics: 1. Risk Tolerance Percentage - This gauges the level of risk a customer is willing to accept, considering their needs, market segment, size, complexity, and more. 2. Risk Posture Percentage - This metric reveals the customer’s current security stance and how robustly they are equipped to handle cyber threats. Utilizing these two scores, the Risk Tolerance Tool delivers a custom solution recommendation. Using the Tool The Risk Discovery Tool is a foundation for in-depth conversations about priorities, concerns, and goals, enabling you to effectively tailor your pitch and address individual customer pain points. Engage in targeted conversations: With metrics at your fingertips, you can engage customers in meaningful and focused dialogues about their specific needs and concerns. Foster credibility: The Tool's data-backed recommendations lend credibility to your recommendations. It’s not about pushing a product; it’s about offering a solution derived from the customer’s own data. Deepen customer relationships: By understanding a customer’s risk tolerance and posture, you can offer valuable insights as a trusted advisor, not just a vendor. This content is strictly for internal use and should not be shared with external audiences. |6 Explaining Risk Tolerance to Healthcare Customers Anatomy IT’s Risk Discovery Tool analyzes customers' specific challenges and vulnerabilities and guides them toward their ideal cybersecurity level. Helping our customers understand their risk tolerance can help them see the value in what they purchase rather than viewing it solely as a cost. Here are some strategies to help explain this concept: 1. Cyber Threats Mirror Health Threats Relate cyber threats to what healthcare professionals know best – health risks: some are minor (a cold), and others are severe (a heart condition). Just as the severity of health issues dictates treatments, cyber threats require different levels of protection. 2. Regulatory Compliance While regulations like HIPAA shape the risk views of many healthcare organizations, it isn't one-size-fits-all. For example, hospitals will have a lower risk tolerance than a local clinic 3. Patient Safety Risk tolerance will vary based on the sub-vertical. For example, a hospital with a trauma center naturally has a lower risk tolerance than a small orthopedic ambulatory surgery center in a city. 4. Operational Continuity The healthcare sub-vertical will also impact attitudes toward operational continuity risk. A small ortho ASC might consider system downtime a mere inconvenience. However, a dentist's office that highly depends on its X-ray machines and EHR/EDR can’t risk those systems being offline for days or weeks. 5. Striking a Balance Just as in healthcare, where there's a balance between risk and treatment, cybersecurity is a balance between risk tolerance and security measures. Not all risks can be eliminated – in health or cybersecurity. Understanding one's tolerance can guide the right preventive and responsive actions. This content is strictly for internal use and should not be shared with external audiences. |7