Scavenger Hunt: Navigating the Residential Inbound Call Center Team Site PDF

1. Clue: Curious about growth? There's a section here just for improving your skills and knowledge. Hint: It\'s a part of the dashboard overview. Task: Go to the \"Learning and Development\" section. Name one training resource you can find here. 2. Clue: \"The GIG\" is where all the c...

1. Clue: Curious about growth? There's a section here just for improving your skills and knowledge. Hint: It\'s a part of the dashboard overview. Task: Go to the \"Learning and Development\" section. Name one training resource you can find here. 2. Clue: \"The GIG\" is where all the company action happens! Scroll down after logging in and find it. It's your hub for updates, calendars, and more. Task: Navigate to \"The GIG.\" What are three key resources or sections you can find here? 3. Clue: \"Gooroo\" sounds fun, but it's serious business! This is where you'll find tools, forms, and training for doing your job well. Task: Explore the Gooroo dashboard. Where can you find important tools under the \"Residential Sales\" section? 4. Clue: Knowing your products is key to success! Go to the section where you can review product details and talking points. Task: In the \"Products\" section, find one product module and note one important talking point from it. 5. Clue: Missed a training session? There's a section designed to help you catch up on everything you need to know. Find it! Task: Visit the \"GAP TRAINING\" section. List two types of training available there.