Management Basics PDF

Feedback Anyone who works in an organization can be a manager What is a Manager Definition An individual within an organization directing the activities of others. Is about helping others with their work. Important the fact that a manager works within an organization What is an Organi...

Feedback Anyone who works in an organization can be a manager What is a Manager Definition An individual within an organization directing the activities of others. Is about helping others with their work. Important the fact that a manager works within an organization What is an Organization Definition A collection of people brought together to accomplish some specific purpose. Characteristics Purpose People Structure Manager Titles Top manager Are responsible for creating the strategy, and all the important decisions within the organization They can be CEO, vice president, Chief, etc Middle manager They follow the top manager´s instructions. Get the top manager´s information and take it to the lower levels First line manager Supervisors are responsible for directing the day-to-day of nonmanagerial employees.  Team leader They are responsible for leading groups of people ( teams) Nonmanagerial employees They work at the bottom but don´t take desicions, they are members. What is Management Definition Management is the process of getting things done effectively and efficiently Efficiently Getting things done but using the least amount of resources Effectiveness Do things correctly, reaching the goals. Management Functions Planning Finding goals, establishing strategies, and developing a plan to coordinate the activities. Follow steps Organizing Determine what needs to be done, who will do it, and how. Leading Directing and coordinating people Controlling Having all the information and making the best decision Example of the captain of the ship Monitoring activities to ensure they are acomplished Managerial Roles Interpersonal Roles Involving people Informational Roles Collecting information Decisional Roles Making the best decisions Skills and Competences Conceptual Skills Analizing complex situations and facilitating the making of good choices Interpersonal Skills Working well with other people individualy and in groups Technical Skills Knowledge, experience, techniques for realize tasks Political skills Building a power base, the right connections to get the resources needed Knowing the right people and doing the right business Areas Important to Managers Customers Without customers how companies survive Innovation Social media Marketing , communication Sustainability Costumers interests