Work Logging and Recording (9.7.2) PDF

Work Logging and Recording (9.7.2) Learning Objectives 9.7.2.1 Explain the purpose of work logging and recording for reducing minimising uncertainty and miscommunication (Level 2). 9.7.2.2 Describe how and when to record information, including electronic methods (Level 2). 2023-01-12...

Work Logging and Recording (9.7.2) Learning Objectives 9.7.2.1 Explain the purpose of work logging and recording for reducing minimising uncertainty and miscommunication (Level 2). 9.7.2.2 Describe how and when to record information, including electronic methods (Level 2). 2023-01-12 B-09 Human Factors Page 248 of 340 CASA Part 66 - Training Materials Only  Work Logging and Recording Chances for Uncertainty and Miscommunication Making log entries and otherwise recording the progress of work is one of the most critical aspects of communication within aviation maintenance. Inadequate logging or recording of work has been cited as a contributor to several incidents. In general terms, aviation regulators require that an adequate record of the work carried out is maintained. This is particularly important when such work carries on beyond a working period or shift, is handed over from one person to another, or is conducted progressively. Even if the AME thinks they are going to complete a job, it is always necessary to keep the record of work up to date just in case the job has to be handed over. This may not necessarily be as a result of a shift change, but might be due to a rest break, illness, need to move to another (possibly more urgent) task, etc. How and When to Record Information Sometimes information can be quickly and easily communicated without the need for logging or recording. But, in other circumstances, it is critical that a record is made, especially for clarity in complex tasks and when information is needed at some point in the future. Knowing when to record and the best method for recording is a critical skill. Image by Philip Neumann from Pixabay The importance of recording all information 2023-01-12 B-09 Human Factors Page 249 of 340 CASA Part 66 - Training Materials Only  Words and Pictures The exact way work should be logged tends to be prescribed by company procedures. It is usually recorded in written form. However, there is no logical reason why symbols and pictures should not also be used to record work or problems, especially when used for handovers. In many cases, it may be clearer to draw a diagram or take a photo rather than to try to explain something in words (i.e., ‘a picture is worth a thousand words’). Image by tookapic from Pixabay There is no logical reason why symbols and pictures should not also be used to record work or problems 2023-01-12 B-09 Human Factors Page 250 of 340 CASA Part 66 - Training Materials Only  Recording Information for Handover and Complex Tasks Information relating to progress of a job should be recorded as the work progresses, or prior to moving on to another, unassociated, task. This will allow for a better-informed handover. Information should be logged and recorded no later than the end of the work period or shift. Any records should include ‘open’ logbook entries to specify any remaining actions that are necessary to restore the aircraft to a serviceable condition prior to release to service. An example of this is an engine change which is completed by a night shift, but for which the engine running was not carried out due to airport noise restrictions. The night shift will certify for completing the engine change but must leave open entries in the aircraft maintenance log calling for the speci c engine runs required, plus other entries for installing cowling and any other servicing or reconnection of hardware. For complex tasks such as engine changes, it is often useful to use pre-planned and itemised check sheets, which detail the ‘stages’ of the complex task. The check sheets must re ect the manufacturer’s requirements. People should not be encouraged to use the sheets as an alternative to information found in the approved maintenance data. All key stages of the process, including inspections and replacements are recorded on the check sheets. Aviation Australia - BL For complex tasks such as engine changes, it is often useful to use pre-planned and itemised check sheets 2023-01-12 B-09 Human Factors Page 251 of 340 CASA Part 66 - Training Materials Only  Electronic Ways of Recording Newer technology is helping maintenance workers to record work more easily and effectively. New systems include hand-held computers, tablet devices, electronic signatures and company-wide digital document management systems or Integrated Maintenance Information Systems (IMIS). These devices all assist in the prompt and accurate recording of maintenance tasks with reference to applicable data. This more modern technology also improves the transfer of information from maintenance manuals to worksheets and work cards. These help to communicate pertinent information to engineers in an accessible and useable format. Flight Safety Foundation Electronic format Maintenance Manuals 2023-01-12 B-09 Human Factors Page 252 of 340 CASA Part 66 - Training Materials Only