Workshop: Linking Behavioral Science to Professionalism PDF

Workshop: Linking Behavioral Science to Professionalism March 29, 2024 Matthew Mara DMD, EdD Catherine Sarkis JD, MBA Learning Objective Discuss importance of ethics and professionalism while applying principles of behavioral science in patient interactions. Topics Covered Professionalism Importance...

Workshop: Linking Behavioral Science to Professionalism March 29, 2024 Matthew Mara DMD, EdD Catherine Sarkis JD, MBA Learning Objective Discuss importance of ethics and professionalism while applying principles of behavioral science in patient interactions. Topics Covered Professionalism Importance of Communication for the Dentist Ethical Issues vs Ethical Dilemmas ADA Principles of Ethics and Code of Professional Obligation Definitions of Professionalism “The skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well” Merrium-Webster, n.d. “Professionalism” is commonly understood as an individual’s adherence to a set of standards, code of conduct or collection of qualities that characterize accepted practice within a particular area of activity” Universities UK et al. 2004 Professionalism 6 values-based statements defining professionalism in dental education: https://www.adea.org/Pages/Professionalism.aspx Competence Acquiring and maintaining the high level of special knowledge, technical ability and professional behavior necessary for the provision of clinical care to patients and for effective functioning in the dental education environment. Fairness Demonstrating consistency and even-handedness in dealings with others. Integrity Being honest and demonstrating congruence between one's values, words and actions. Responsibility Being accountable for one's actions and recognizing and acting upon the special obligations to others that one assumes in joining a profession. Respect Honoring the worth of others. Service-mindedness Acting for the benefit of the patients and the public we serve and approaching those served with compassion. Effective communication is extremely important in Dentistry. Professionalism: Importance of Communication Many variables can affect communication. These include your values, training, personal experiences, culture, language. Effective communication is complete, clear, brief and timely. Barriers to communication can include: language, varying communication style, conflict. Professionalism: Goes Beyond Ethics Right vs Wrong: compliance-based ethical issue. Types of Ethical Issues o Right versus wrong decisions are not really ethical dilemmas. o They are simply decisions in which we are tempted to do what we know is not right. Right vs Right: values-based ethical dilemma o No clear right answer. Analyzing Ethical Issues: Do you really have an ethical dilemma? The Legal Test The Professional Standards Test The Gut-Feeling Test The Front-Page Test The Role-Model Test Dentistry in the U.S.A. For Right vs Wrong compliance-based ethical issues in dentistry, one must refer to professional standards and legal requirements. These sources are prohibitive and describe expectations for the dental professional. What are sources for dental professional standards? The American Dental Association Principles of Ethics and Code of Professional Conduct - universal bioethical principles, code sections, advisory opinions http://www.ada.org/194.aspx The American College of Dentists’ Core Values and ACD Test http://acd.org/ What are sources for dental legal requirements? Federal and state laws, as well as regulations applicable to licensed dentists. Jurisprudence – state licensure law. State Dental Practices Acts and regulations promulgated by State Boards of Registration in Dentistry. Professional Dental Ethics Bottom Line: A dentist must put the best interests of the patient before his/her own interests. The American Dental Association’s Principles of Ethics and Code of Professional Conduct (The ADA Code) www.ada.org/prof/prac/law/code/index/html ADA Ethical Principles Ethical Principle of Patient Autonomy The dentist has a duty to respect the patient's rights to self-determination and confidentiality. Ethical Principle of Nonmaleficence The dentist has a duty to refrain from harming the patient. Ethical Principle of Beneficence The dentist has a duty to promote the patient's welfare. Ethical Principle of Justice The dentist has a duty to treat people fairly. The dentist has a duty to communicate truthfully. Ethical Principle of Veracity Let's Meeting Cindy Which phase of the transtheoretical model best describes Cindy's current relationship to behavior change? Precontemplation Contemplation Preparation Action Maintenace Relapse Workshop Step 1: Read the document posted on Blackboard carefully. Step 2: With your partner for written assignments #1 and #2 discuss all the options above and plan your course of action. Step 3: Brainstorm and role play what you may say to the patient based off of the option your selected. Step 4: Access the Excel Spreadsheet Select the tab that best corresponds to the option you and your partner selected. Select your own row (many students may be typing and editing this document at once). Start typing in the beginning of your script as you start to talk to Cindy. Announcements No Discussion Board Assignments this week. Start collaborating with your partner on your written assignment #1 due 4/5/24 by 11:59pm. o Script (identical to partner) o Recording (can be Zoom but does not have to be & identical to partner) o Reflection (individual)