City of Ocala Fire Rescue - Standard Operating Guidelines PDF

SOGs 2023 Issue  Policy Revised Review Scheduled # of Number Date Cycle Review Pages 110.00 INCIDENT COMMAND 110.01 DISPATCH ASSIGNMENTS 110.02...

SOGs 2023 Issue  Policy Revised Review Scheduled # of Number Date Cycle Review Pages 110.00 INCIDENT COMMAND 110.01 DISPATCH ASSIGNMENTS 110.02 3 DEEP DEPLOYMENT MODEL 1/3/23 2 Year 1/25 2 110.03 STAGING LEVEL 1 & LEVEL 2 1/3/23 2 Year 1/25 3 110.04 INCIDENT COMMAND PROCEDURES 1/3/23 2 Year 1/25 8 110.05 COMMAND STRUCTURE 1/3/23 2 Year 1/25 3 110.06 IN-TRANSIT, ON DECK, COMPANY RECYCLE 1/3/23 2 Year 1/25 3 110.07 PERSONNEL ACCOUNTABILITY SYSTEM 1/3/23 2 Year 1/25 5 110.08 RAPID INTERVENTION TEAM (RIT) 1/3/23 2 Year 1/25 2 110.09 MAYDAY 13//23 2 Year 1/25 4 200.00 OPERATIONS 200.01 ELECTRICAL HAZARDS 1/3/23 2 Year 1/25 1 200.02 FIRE ALARM RESPONSE 8/24/23 2 Year 1/25 1 200.03 ROUTE OF TRAVEL 1/3/23 2 Year 1/25 1 200.04 RESPONDING TO AN EMERGENCY 1/3/23 2 Year 1/25 6 200.05 AUTOMATIC AID RESPONSE 1/3/23 2 Year 1/25 2 200.06 STAGING FOR LAW 1/3/23 2 Year 1/25 1 200.07 APPARATUS PLACEMENT 1/3/23 2 Year 1/25 1 200.08 COMMUNICATIONS 1/3/23 2 Year 1/25 3 200.09 TACTICAL PRIORITIES 1/3/23 2 Year 1/25 4 200.10 HELICOPTER LANDING OPERATIONS 1/3/23 2 Year 1/25 3 200.11 SELF-CONTAINED BREATHING APPARATUS (SCBA) 1/3/23 2 Year 1/25 3 200.12 ANNUAL HYDRANT TESTING 1/3/23 2 Year 1/25 1 200.13 HOSE TESTING 1/3/23 2 Year 1/25 3 200.14 EMERGENCY SCENE SAFETY 1/3/23 2 Year 1/25 1 200.15 HURRICANE-SEVERE WEATHER OPERATIONS 1/3/23 2 Year 1/25 5 210.00 EMS 210.01 CONTROLLED MEDS & EMS INVENTORY ORDERING 1/3/23 2 Year 1/25 4 210.02 EMS/FIRE REPORTS 1/3/23 2 Year 1/25 2 210.03 PM WORK SHIFTS, BUNKER GEAR, DRAWING 1/3/23 2 Year 1/25 1 210.04 EMT & PARAMEDIC DUTIES 1/3/23 2 Year 1/25 1 210.05 EMS QUALITY IMPROVEMENT REPORTS 1/3/23 2 Year 1/25 1 210.06 PARAMEDIC TRANSPORT ASSIST 1/3/23 2 Year 1/25 1 210.07 IMMUNIZATIONS 1/3/23 2 Year 1/25 3 220.00 ARFF 220.01 ARFF COMMAND OPERATIONS 1/3/23 2 Year 1/25 1 220.02 ARFF COMMUNICATIONS 1/3/23 2 Year 1/25 3 220.03 ARFF TACTICAL OPERATIONS 1/3/23 2 Year 1/25 5 220.04 ARFF EMERGENCY RESPONSE 1/3/23 2 Year 1/25 2 220.05 ARFF VEHICLE OPERATIONS 1/3/23 2 Year 1/25 3 City of Ocala Fire Rescue -2 - Standard Operating Guidelines  230.00 SPECIAL OPERATIONS 230.01 SELECTION/DISMISSALFROM SPEC OPS/USAR 1/3/23 2 Year 1/25 4 230.02 CONFINED SPACE RESPONSE 1/3/23 2 Year 1/25 6 230.03 TRENCH OPERATIONS 1/3/23 2 Year 1/25 5 240.00 USAR 250.00 HAZMAT 250.01 EXPLOSIVE DEVICES AND BOMB THREATS 1/3/23 2 Year 1/25 1 250.02 BIOMEDICAL AND BIOLOGICAL WASTE 1/3/23 2 Year 1/25 4 250.03 SUSPICIOUS LETTER, PACKAGE THREAT LEVEL 1/3/23 2 Year 1/25 5 250.04 WHITE POWDER COLLECTION GUIDELINES 1/3/23 2 Year 1/25 3 250.05 GAS, CARBON MONOXIDE, CHLORINE 10/20/23 2 Year 10/25 2 250.06 CARBON MONOXIDE 10/20/23 2 Year 10/25 2 250.07 REPORTED OR EXPECTED NATURAL/ LP GAS LEAK 10/20/23 2 Year 10/25 3 250.08 MERCURY SPILLS 1/3/23 2 Year 1/25 2 260.00 SWAT 260.01 SWAT MEDIC 1/3/23 2 Year 1/25 1 260.02 ACTIVE SHOOTER 1/3/23 2 Year 1/25 1 270.00 HONOR GUARD 270.01 HONOR GUARD 1/3/23 2 Year 1/25 9 300.00 FIRE INVESTIGATION 300.01 FIRE INVESTIGATION CAUSE DETERMINATION 1/3/23 2 Year 1/25 2 310.00 FIRE PREVENTION 310.01 FIRE PREVENTION 1/3/23 2 Year 1/25 1 310.02 INSPECTIONS 1/3/23 2 Year 1/25 1 310.03 PLANS REVIEW 1/3/23 2 Year 1/25 2 310.04 SMOKE DETECTOR PROGRAM 1/3/23 2 Year 1/25 1 City of Ocala Fire Rescue -2 - Standard Operating Guidelines  SUBJECT: STANDARD OPERATING GUIDELINES SOG # 000.02 (SOGS) MISSION STATEMENT REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 MISSION STATEMENT 1.1 The mission of Ocala Fire Rescue is to provide a quality-oriented life safety and property protection service consistent with available resources, through proactive means of public education, fire loss management, rescue and medical services, fire protection, disaster preparedness, and inspection services. 1.2 To achieve success, the department must earn and maintain the confidence and respect of the public with an earnest endeavor on the part of all members of the Fire Department to perform their duties in an efficient, ethical, and professional manner. By exemplary conduct, we can maintain public trust to its fullest potential. Fire Department employees shall regard the discharge of their duties as a public trust and recognize their responsibilities in service to the public. 1.3 To provide professional services, Ocala Fire Rescue employees must exhibit discipline, self-control, and character. To this end, employees must strive to meet the spirit and intent of each policy in this manual. Failure to adhere to these policies will be met with corrective actions. 2.0 CITY OF OCALA STRATEGIC GOALS 2.1 ECONOMIC HUB: By investing in our community’s future and supporting activities that attract business and commerce, the City of Ocala strives to be an economic hub 2.2 FISCALLY SUSTAINABLE: Being an economic hub for business and commerce allow the City to remain fiscally sustainable. 2.3 OPERATIONAL EXCELLENCE: Being fiscally sustainable, allows the City to maintain appropriate staffing and resource levels, consistent with the community’s expectations for operational excellence. 2.4 QUALITY OF PLACE: Maintaining operational excellence contributes to our community’s quality of place which, in turn, will attract visitors, businesses and commerce to our economic hub. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: STANDARD OPERATIONG GUIDELINES SOG # 000.03 (SOGS) PREFACE REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 GENERAL POLICY: This Policy, Procedure and Standard Operating Guideline (S.O.G.) manuals attempt to anticipate problems and then recommends courses of action. 1.1 Deviation from Policy or Procedures will not be tolerated; however, for specific situation Standard Operating Guideline S.O.G. it may be acceptable to have some flexibility. 1.2 References include, but are not limited to: NFPA Standards, OSHA Regulations, City of Ocala Handbook and Collective Bargaining Agreement. These procedures are to be considered a source for training materials. 1.3 Access to the Policy & Procedures and S.O.G. manuals are available in two ways, hard copies distributed at each station and BC office and electronic copies is on the City Intranet. 1.4 Each member is required to be familiar with the contents of the manual. 1.5 These manuals were created to be flexible and active set of documents with changes occurring to meet the needs of the Ocala Fire Rescue. 1.6 To assist with the changes, an employee may submit a “Request for Addition and/or Change to the Policy & Procedures or SOG Manual”. Any Ocala Fire Rescue member recommending a change or addition to these manuals is required to fill out the form and forward the completed copy to their Battalion Chief. The Battalion Chief will evaluate the recommendation(s) and forward to the Assistant Chief of Operations to further review with Policy, Procedure and SOG Committee. 1.7 The Review Cycle is the ongoing review time frame identified for each policy, procedure or Standard Operating Guideline (SOG). 1.8 The Review Cycle should begin 3-6 months prior to the Scheduled Review Date. The Policy, Procedure and SOG Committee is responsible for initiating the reviews and making necessary the revisions to keep the Ocala Fire Rescue Policies & Procedures and Standard Operation Guidelines manuals current. 1.9 The Review Cycle may include a revision, rewrite, addition, deletion/removal or validation of a Policy, Procedure or Standard Operation Guideline (SOG). 1.10 A new date and next scheduled review date shall be updated upon the completion of the review process and noted on each manual’s index. 2.0 POLICIES AND PROCEDURES REVIEW CYCLE 2.1 OFR Policies and Procedures Manual Review Cycle will be every three (3) years. 2.2 Any policy or procedure can be changed due to a change in City of Ocala Policy, Federal/State Regulations changes, or technology updates. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: STANDARD OPERATIONG GUIDELINES SOG # 000.03 (SOGS) PREFACE REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 2.3 The change or added policy will be added to the OFR current Policies and Procedures manual. The new Policy or Procedure will also be issued to all personnel by email, Target Solutions or any other electronic means at the time. 3.0 STANDARD OPERATING GUIDELINES REVIEW CYCLE 3.1 OFR SOGs Manual Review Cycle will be every two (2) years. 3.2 Any SOG can be changed due to a change in City of Ocala Policy, Federal/State Regulations changes, technology updates or new firefighting techniques. 3.3 The change or added guideline will be added to the OFR current SOG manual as a General Order GO (if new) and updated SOG (if current). The GO or SOG update will also be issued to all personnel by email, Target Solutions or any other electronic means at the time. 3.4 A General Order (GO) will remain as a GO until the next scheduled review. The GO can be changed into a SOG at review time or removed from the SOG manual. 4.0 DEFINITIONS 4.1 General Order (G.O.): A published directive designed (created) to enforce a policy or procedure unique to a situation, not otherwise addressed in the Policy and Procedures or S.O.G. Manuals are to be called General Orders. General Orders that deal with immediate issues usually lasting up to a year, but also may be a re-write of a current Policy, Procedure or S.O.G. Upon review by the Policy, Procedure and S.O.G. committee, G.O. may become one of the following three or just disappear due to the fact the issue may no longer need to be addressed. 4.2 Policy: A deliberate system of principles to guide decision-making and achieve standard outcomes are to be called a policy. An example of this is sexual harassment, smoking, or computer/Internet use. This is the rule. Read it, learn it, live it. 4.3 Procedure: Specific instructions that must be handled the same way every time are be called a procedure. It is a step-by-step process that ensures consistency. An example of this would be reporting maintenance issues, or even something as simple as inspecting PPE. 4.4 Guideline: Rules that allow for flexibility based on experience and the dynamic activities of emergency operations should be called guidelines. Consider that there is absolutely no way to account for the myriad conditions on an emergency scene: time, traffic, weather, exposures, rescue, water supply, crew complement, first due, terrain, etc. Therefore, we should allow our officers the authority to use their based judgment to make the necessary changes for a safe and effective operation. 4.5 Memorandum – An internal process for communicating other department information. City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: STANDARD OPERATIONG GUIDELINES SOG # 000.03 (SOGS) PREFACE REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 5.0 Example Form: Ocala Fire Rescue Standard Operating Guidelines Request for addition and/or change to the S.O.G. manual Date: / / To: Battalion Chief From: Subject: Change or Addition to the SOG Manual This request involves a (Check One) Change to Policy, Procedure and SOG: Addition to Policy, Procedure and SOG: Reason for this request: Improvements expected by making this change or addition (Be specific): References that you used in developing this change or addition (laws, policy, etc.): City of Ocala Fire Rescue -3- Standard Operating Guidelines  SUBJECT: STANDARD OPERATING GUIDELINES SOG # 000.04 GUIDELINES (SOGS) GENERAL POLICY REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 GENERAL POLICY It is the policy of Ocala Fire Rescue to: 1.1 Attract and retain the best-qualified candidates for employment from the competitive market. 1.2 Create a positive work environment by providing opportunity for advancement and involvement within the system. 1.3 Provide reasonable compensation, benefits, fairness, assurances and safeguards for its employees. 1.4 Enhance and improve public confidence in productivity, fairness and cost effectiveness. 1.5 Ensure that all facilities, equipment, services, activities and opportunities are available and justly administered to all applicants regardless of race, sex, color, religion, age, national origin, political affiliation, handicap, or disability. 2.0 PURPOSE OF STANDARD OPERATING GUIDELINES 2.1 The purpose of these Standard Operating Guidelines (SOGs) is to foster a positive work environment of mutual benefit and protection to all members of the department, while encouraging employee and public confidence in the organization. 2.2 All members of the Fire Department are bound by these guidelines. It shall be the duty of every employee to familiarize themselves with the contents of these regulations and conduct themselves in accordance with their purpose. Ignorance or misunderstanding of any of the provisions of the SOGs will not be acceptable as an excuse for failing to observe them. 2.3 These regulations cannot, nor are they expected to be a solution to every question or problem which may arise in an organization designed and established to render emergency services. It is expected, however, that they will be sufficiently comprehensive to cover, either in a specific or general way, the privileges, obligations and duties of Ocala Fire Rescue. 2.4 These regulations are not designed, nor intended, to limit any employee in the exercise of their common sense, judgment, or initiative in taking the action of a reasonable person in an extraordinary situation which is bound to arise in the fire service. Much, by necessity, must be left to the loyalty, integrity, and discretion of the employees. To the degree which individual members demonstrate the possession of these qualities in the application of a conscientious discharge of their duty and to that degree alone, will this department measure up to the highest standards expected of the Fire Service, by the community we serve. 2.5 These SOGs are intended to supplement the City of Ocala Employee Handbook. If a topic is not addressed specifically in these SOGs, refer to the City of Ocala Employee Handbook. Any areas not covered by either manual will be decided by management’s prerogative. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: STANDARD OPERATING GUIDELINES SOG # 000.04 GUIDELINES (SOGS) GENERAL POLICY REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 2.6 SOGs address those areas that are specific to the Fire Department and take precedence over similar city policies. The Fire Department SOGs and the City Personnel Policies are management tools and any questions, disputes, or interpretations will be handled at the discretion of management. These SOGs are intended to reflect Union Contract and are intended in no way to conflict with contractual items. 2.7 If a section of these SOGs is challenged and found invalid by an authorized board or official, such invalidation shall not affect other sections where validity is not in question City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: 3 DEEP DEPLOYMENT MODEL SOG # 110.02 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 3 DEEP DEPLOYMENT MODEL 1.1 Command must provide for a tactical reserve of fire companies. 1.2 Command must deploy resources in support of their incident action plan. 1.3 Command must have enough resources to provide for a tactical reserve of fire companies deployed in appropriate forward positions to manage the strategic and tactical needs of the incident or sector and provide a reserve of resources to address a firefighter rescue should one arise. 2.0 Command should expand the incident organization through sectorization and should utilize a 3-deep deployment model for resources within those sectors. 3.0 The 3-deep deployment model for managing resources is as follows: 3.1 Working (Assigned in the Hazard Zone “HZ”) such as: 3.1.1 Operating Hose lines 3.1.2 Performing Search 3.1.3 Performing Overhaul. 3.2 On-Deck 3.2.1 Primary role as RIT. 3.2.2 These units are aware that they are the next to be assigned required functions in the hazard zone. 3.2.3 Assigned On-Deck crews should be replaced by fresh units as assigned to the HZ. 3.3 Recycle/Staged 3.3.1 Units coming from a HZ assignment, ready to be assigned again. 3.3.2 Units at Level 1 or 2. 4.0 ADDITIONAL RESOURCES 4.1 In most cases, Command should utilize the greater alarm mechanism, it is the quickest, provides for automatic move-ups and provides the support necessary for the additional resources/expanding incident. 4.2 Command should resist the temptation to request assistance in a piecemeal fashion. Additional alarms should be struck sequentially going from any Initial Assignment (Single Unit, Two Unit, 3 & 1, etc.), to a Full Alarm, to a 2nd Alarm. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: 3 DEEP DEPLOYMENT MODEL SOG # 110.02 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 4.3 It is the continuing responsibility and function of Command to determine the resources required to control the situation and to provide for the timely call for any additional resources required. 4.4 Command must be aware of both the capability and response time of additional resources and effectively integrate these factors in their decision to call more resources. 4.5 Command must call for additional resources at a rate that stays ahead of the incident. 4.6 When calling for additional resources, Command must expand the incident organization to manage those additional resources. City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: STAGING LEVEL 1 & LEVEL 2 SOG # 110.03 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 5.0 Staging--Basic Operational Approach The objective of Staging procedures is to provide a standard system of initial placement for responding apparatus, personnel, and equipment prior to assignment at tactical incidents. 6.0 LEVEL I - STAGING 6.1 Level I Staging is automatically in effect for all incidents with three or more companies responding. 6.2 During any multi-company response, companies should continue responding to the scene until a company reports on the scene. In situations where the simultaneous arrival of first due companies is possible, the affected officers shall utilize radio communications to coordinate activities and eliminate confusion. It will be the ongoing responsibility of Dispatch to confirm the arrival of the first on-scene unit. 6.3 Once a company announces arrival on the scene, Level I Staging will be implemented in the following manner: 6.4 For Fires, Hazardous Materials, & Special Operations Incidents 6.4.1 The first arriving engine company will respond directly to the scene and initiate appropriate operations. 6.4.2 The first arriving ladder company will respond to Level 1. They shall announce their approach to the scene so that Command may commit them to an assignment. 6.4.3 Rescues will respond directly to the scene but spot out of the way of potential water supply and arriving aerial apparatus. 6.4.4 In the event a Rescue arrives first on the scene, they will make an INITIAL RADIO REPORT (IRR) and complete a 360 if applicable. 6.4.5 All other units will stage in their direction of travel, uncommitted, approximately one block from the scene until assigned by Command. A position providing a maximum of possible tactical options regarding access, direction of travel, water supply, etc., should be selected. At no time should units self-assign. 6.5 For all other Multi-Company (Three or more companies) Responses 6.5.1 The first arriving Engine and Rescue unit will go directly to the scene and place their apparatus in a location that will provide scene safety, maximum access for medical/Rescue support and not impede the movement of other unit. 6.5.2 The first arriving Transport Unit will also go directly to the scene and park their vehicle in a manner that will allow quick an unobstructed exit for patient transportation. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: STAGING LEVEL 1 & LEVEL 2 SOG # 110.03 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 6.5.3 All other companies will stage in their direction of travel approximately one block from the incident. 6.5.4 Staged companies or units will announce their arrival and report their company designation and their stage location or direction. 6.5.5 An acknowledgement is not necessary from either the dispatch center nor Command. Staged companies will stay off the air until orders are received from Command. If it becomes apparent Command has forgotten the company is in a staged position, the company officer shall contact command and advise of their staged status. 6.5.6 The staging procedures attempt to reduce unnecessary radio traffic, but in no way should reduce effective communications or the initiative of officers to communicate. If the staged companies observe critical tactical needs, they will advise Command of such critical conditions and their actions. 7.0 Level II Staging 7.1 Level 2 staging is utilized when command desires to maintain a reserve of resources on scene, and when the need to centralize resources is required. Level 2 staging places all reserved resources in a central location and automatically requires the implementation of a Staging Officer. 7.2 Level 2 staging will be implemented for all greater alarm incidents. Level 2 staging should be considered for first alarm medical or hazardous materials incidents, or other incidents in which Command desires to centralize resources, or simply to park apparatus in a central, unobstructed location. 7.3 Companies which are already staged Level 1 or are enroute to Level 1 staging, will stay in Level 1 unless otherwise directed by command. All other responding units will proceed to the Level 2 staging area. 7.4 When activating Level 2 staging, IC will give an approximate location for the staging area and request a separate radio channel for the staging sector. Responding units should monitor both the tactical and staging channels. 7.5 The Staging Area should be some distance away from the Command Post and the emergency scene to reduce site congestion, but close enough for prompt response to the incident site. 7.6 Command may designate a Staging Area and Staging Officer who will be responsible for the activities outlined in this procedure. In the absence of such an assignment, the first fire department officer to arrive at the Staging Area will automatically become the Staging Officer and will notify Command on arrival. The arrival notification will be made to Command on the assigned tactical channel. 7.7 When assigned to on-site duties, companies leaving staging will communicate directly with Command or their assigned sector officer for instructions. City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: STAGING LEVEL 1 & LEVEL 2 SOG # 110.03 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 7.8 Once Level 2 staging is implemented, all communications involving staging will be between Staging and Command or Logistics. City of Ocala Fire Rescue -3- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 1.0 Responsibilities of Command 1.1 The Incident Commander is responsible for the completion of the tactical objectives and all functions of Command. As Command is transferred, so is the responsibilities. The Tactical Objectives are: 1.1.1 Rescue 1.1.2 Fire Control 1.1.3 Property Conservation 1.1.4 Customer Stabilization 1.2 The Incident Command System is used to facilitate the completion of the Tactical Objectives. The Incident Commander drives the Command System towards that end by building a Command Structure that matches the organizational needs of the incident to complete the Tactical Objectives. 1.3 The Functions of Command define standard activities that are performed by the Incident Commander to achieve the Tactical Objectives. 2.0 The Functions of Command include 2.1 Maintain Accountability of all units. 2.2 Assume and announce Command and establish an effective initial command position (Command Post). 2.3 Rapidly evaluate the situation (size up). 2.4 Initiate, maintain, and control effective incident communications. 2.5 Provide and manage a steady, adequate, and timely stream of appropriate resources. 2.6 Identify the incident strategy, develop an Incident Action Plan (IAP), and assign companies and personnel consistent with plans and standard operating procedures. 2.7 Develop an effective incident organization using Sectors/Divisions/s to decentralize and delegate geographic and functional responsibility. 2.8 Review, and revise (as needed) the strategy to keep the IAP current. 2.9 Provide for the continuity, transfer, and termination of Command. 3.0 Establishing Command 3.1 The first officer to arrive at the scene of a multiple unit response shall assume command of the incident. The initial Incident Commander shall remain in Command until Command is transferred, or the incident is stabilized, and Command is terminated. 3.2 Command shall not be established by, nor transferred to an officer who in not on scene. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 3.3 The command process is initiated by giving an Initial Radio Report and is completed by giving a Follow-up Report. 4.0 Standard INITIAL RADIO REPORT (IRR) 4.1 Clear Dispatch. 4.2 Unit designation/on the scene. 4.3 Building/Area/Situation description. 4.3.1 Size (Mega, Large, Medium, Small) 4.3.2 Height 4.3.3 Occupancy 4.3.4 Obvious problem/conditions. 4.3.4.1 Nothing showing (indicates checking) 4.3.4.2 Smoke showing (amount and location) 4.3.4.3 Fire showing (amount and location) 4.3.4.4 Working fire 4.3.4.5 Fully involved 4.4 Action taken. 4.4.1 Laying a line 4.4.2 Attacking with…etc. 4.5 Declaration of Strategy. 4.5.1 Offensive or defensive 4.6 Command confirmation with name 4.7 Examples: 4.8 For an offensive structure fire ‐ 4.8.1 Dispatch from Engine 1 4.8.2 Engine 1 go ahead 4.8.3 “Engine 1 is on the scene of a large two‐story school with a working fire on the second floor. Engine 1 is taking a high-rise pack to the second floor for Primary Search and Fire Control. We will be in the offensive mode and Engine 1 will be 7th Street command." 4.9 For a defensive fire ‐ 4.9.1 Dispatch from Engine 1 4.9.2 Engine 1 go ahead City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 4.9.3 “Engine 1 is on the scene of a large single‐story Warehouse with fire from Alpha, Bravo, and the roof. Engine 1 is setting up master stream on the Alpha- Bravo corner with our own supply line. We will be in the Defensive mode and Engine 1 will be 5th Street command." 4.10 For an MVA ‐ 4.10.1 Dispatch from Engine 1 4.10.2 Engine 1 go ahead 4.10.3 “Engine 1 is on the scene with multiple vehicles, severe damage and likely injuries. Engine 1 is establishing triage and stabilizing an overturned vehicle and setting up for extrication. Engine 1 will be 10th Street command." 5.0 Follow‐up Report 5.1 Complete 360 or give reason for an incomplete 360 (Size/Layout) 5.2 Any immediate safety concerns 5.3 Confirm Strategy (Offensive / Defensive) 5.4 Disposition of resources (Hold Assignment/Upgrade) 5.5 Examples: 5.6 For an offensive structure fire ‐ 5.6.1 Dispatch from Command 5.6.2 Command go ahead 5.6.3 “360 complete, overhead electric on the Charlie-Delta corner, the structure is three story from the rear, remaining Offensive, upgrade to 2nd Alarm." 5.7 For a defensive fire ‐ 5.7.1 Dispatch from Command 5.7.2 Command go ahead 5.7.3 “360 complete, exposures on the Charlie side, remaining Defensive, upgrade to 2nd Alarm." City of Ocala Fire Rescue -3- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 6.0 Radio Designation 6.1 The radio designation "COMMAND" will be used along with the occupancy or address of the incident (i.e.,"7th Street Command", "Metro Center Command"). 6.2 This designation will not change throughout the duration of the incident. 6.3 The designation of "Command" will remain with the officer currently in command of the incident throughout the event. 7.0 Investigative Mode (Nothing Showing): 7.1.1 This is a mobile IC on a portable radio, moving around and evaluating conditions while looking for the incident problem. 7.1.2 The company officer should go with the company to investigate while utilizing a portable radio to command the incident. 8.0 Transfer of Command 8.1 Command is transferred to improve the quality of the Command organization. When Command is transferred, it should trigger upgrades in the Command structure. 8.2 The first arriving Command Officer (Most often a BC) should assess the current situation and if applicable (the initial IC is inside the hot-zone or action area) Take Command of the incident following Transfer of Command procedures and become IC. 8.3 Subsequent arriving Command Officers should report their location to the IC and wait for an assignment. 8.4 When an incident is so large or of such duration that State or Federal resources are called to assist, an Incident Management Team (IMT) must be assigned to manage these resources. 8.5 The arrival of a ranking Officer on the incident scene does not mean that Command has been automatically transferred to that Officer. Command is only transferred when the Transfer of Command process has been completed. 8.6 A ranking Officer may elect to have a subordinate continue the role of Incident Commander. In cases where an individual is effectively commanding an incident, and satisfactory progress is being made to bring the incident under control, it may be desirable for that person to continue in an active Command role. The ranking Officer must determine that the Incident Commander is completely aware of the position and function of operating companies and the general status of the situation. In these cases, the arriving ranking Officer may assume a supportive role in the overall Command organization. 8.7 Should a situation occur where a later arriving Company or Command Officer cannot locate or communicate with Command (after several radio attempts), they will assume City of Ocala Fire Rescue -4- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 and announce their assumption of Command and initiate whatever actions are necessary to maintain Incident Command responsibilities. 9.0 Within the chain of Command, the actual transfer of Command will be regulated by the following procedure: 9.1 The Officer assuming Command will communicate with the person being relieved (INITIAL) by radio. 9.2 The Officer assuming Command will communicate their understanding of the current assignments, strategy and request a Conditions, Actions, Needs Report (CAN report). 9.3 The IC has the opportunity to correct if needed and to give their CAN Report. 9.4 The Officer assuming Command follows with the official report to Dispatch that they have command, re-states the overall strategy and resource requirements. 10.0 When the first arriving unit is a Command Officer, efforts should be automatically directed towards establishing a Command Post and fulfilling the Command functions. 10.1 Command Officers should Leve 1 stage over the radio. 10.2 The response and arrival of additional Command Officers strengthens the overall Command organization. As the incident escalates, the IC should use these Command Officers to fill Sectorand Division positions. 10.3 Command should consider adding a Command Officer to any Sector/Division with three or more operating companies. 11.0 Roles and Responsibilities of the Support Officer 11.1 Currently handled at the Safety Officer position when available. If no SO is available, the IC will assign this position at their discretion. 11.2 Define, evaluate, and recommend changes to the incident action plan. 11.3 Provide direction relating to tactical objectives and specific critical fireground factors. 11.4 Become the Incident Safety Officer 11.5 Evaluate the need for additional resources. 11.6 Assign logistics responsibilities. 11.7 Assist with the tactical worksheet for control and accountability. City of Ocala Fire Rescue -5- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 11.8 Evaluate the fireground organization and span of control. 11.9 Other duties as necessary. 12.0 Role and Responsibilities of the Senior Advisor 12.1 Highest ranking member of the Command Team. 12.2 Looks at the entire incident and its impact from a broader perspective and providing direction, guidance and advice to the IC and/or Support Officer. 12.3 Review and evaluate the incident size‐up, position in the risk management plan, incident strategy and the incident action plan. 12.4 Based on the review and evaluation of the incident, provide support for the current plan or ensure the appropriate changes are made within the strategic decision-making process. 12.5 Provide on‐going review of the overall incident (THE BIG PICTURE). 12.6 Review the organizational structure, initiate change or expansion to meet incident needs. 12.7 Initiate Section and Branch functions as required. 12.8 Provide a liaison with other city agencies and officials, outside agencies, property owners and/or tenants. 12.9 Forecast and react to the effect this incident will have on surrounding neighborhoods, Public Officials, and City staffing. 12.10 Prepare to transition to long‐term operations by establishing operational periods and advising the Deputy Chief of Operations as to the need for an All-Hazards Incident Management Team (AHIMT), state or federal assistance. 12.11 Provide a transitional briefing to the incoming IMT if one has been assigned to the incident. 13.0 The basic configuration of Command includes three levels: 13.1 Strategic Level ‐ Overall direction of the incident. 13.2 Tactical Level ‐ Objectives assigned to Sectors /Divisions s) 13.3 Task Level ‐ Task objectives assigned to Companies. City of Ocala Fire Rescue -6- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 14.0 Strategic Level – This organizational level is designed around the IC and Command Team, operating inthe Command Mode, and working out of a stationary command post. 14.1 Generally performed by the first arriving BC, this position is required to remain inside the response vehicle with the best possible view of the overall conditions of the scene. 14.1.1 Windows shall be up 14.1.2 Doors shall be locked 14.1.3 A tactical Worksheet shall be utilized 14.2 If the response vehicle cannot be placed in a viable location for a view of the scene, the IC may exit the vehicle and find the next best possible position but is not released of the duties of a Tactical Worksheet nor overall Accountability. 14.3 The strategic level involves the activities necessary for overall operational control and the completion of the tactical objectives, regardless of the size or complexity of the incident. This is completed most effectively through the strategic decision-making model. This includes: 14.4 Provide initial and ongoing size‐up and the determination of the critical fireground factors. 14.5 Based on the size‐up, define the incident position within the risk management plan 14.6 Determining the appropriate strategy: OFFENSIVE or DEFENSIVE 14.7 Establishing a strategic level incident action plan for the incident. 14.8 Obtaining and allocating resources. 14.9 Deployment of the appropriate resources. 14.10 Predicting outcomes and planning. 14.11 Assigning specific assignments and objectives to tactical level units. 15.0 Tactical Level ‐ The first management “subdivision” of incident scene organization is accomplished by assigning Sector/Division) responsibilities. 15.1 Sector officers are responsible for the tactical deployment of assigned resources, evaluation, and communication with the IC. 15.2 They are assigned by the IC and supervise directly at the site of the assigned activity in order to meet the operational objectives given to them by the IC. City of Ocala Fire Rescue -7- Standard Operating Guidelines  SUBJECT: Incident Command Procedures SOG # 110.04 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 16.0 Task Level– The level of the organization where the work is performed by assigned companies and other resources. 16.1 The Strategic and Tactical levels are in place to support the task level. 16.2 Task level activities are routinely supervised by Company Officers. 16.3 The accumulated achievements ofTask Level activities accomplish Tactical Objectives. City of Ocala Fire Rescue -8- Standard Operating Guidelines  SUBJECT: COMMAND STRUCTURE SOG # 110.05 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 ORGANIZATIONAL STRUCTURE 1.1 It will be the responsibility of the Incident Commander to develop an organizational structure using standard operating guidelines as soon as possible after arrival. The size and complexity of the organization structure will be determined by the dimensions of the incident. 1.2 The Incident Command concept is based on the following five (5) major functions: 1.2.1 Command – Responsible for overall management of the incident which includes: 1.2.1.1 Life Safety 1.2.1.2 Incident Stabilization 1.2.1.3 Property Conservation 1.2.2 Operations – Responsible for the direct control of all incident tactical activities, which means that all assigned personnel and equipment are directed toward accomplishment of the goals and objectives developed by command. 1.2.3 Planning - Responsible for collecting and evaluating information about the fire situation and assigned resources for developing an action plan for guidance in tactical operations. 1.2.4 Logistics - Responsible for the provision of services and supplies needed for tactical operations. 1.2.5 Finance - Fiscal documentation, financial planning including requirements limiting expenditures. 2.0 COMMAND STAFF FUNCTIONS 2.1 In addition to the five major functional areas, which in incident command are known as general staff, the incident command system includes command staff functions that are responsible for key activities not handled in other areas. They are part of the Incident Commander’s immediate staff and report directly to the Incident Commander. 2.2 As part of the general staff, the Incident Commander coordinates the activities between the other functional areas. As part of the command staff, the Incident Commander is responsible for each unit and handles the duties until such time that the span of control is exceeded or the ability to deal with control of the incident is impacted. 2.3 During prolonged incidents and at the discretion of the IC, additional functions within the command staff could be applied: 2.3.1 Public Information Officer - Formulates and releases information about the incident to the news media and other appropriate agencies and organizations. 2.3.2 Safety Officer - Monitors and assesses hazardous and unsafe situations and develops measures for assuring personnel safety. 2.3.3 Liaison Officer – Point of contact for assisting and cooperating agency representatives. This may include, but is not limited to: City of Ocala Fire Rescue -1- Standard Operation Guidelines  SUBJECT: COMMAND STRUCTURE SOG # 110.05 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 2.3.3.1 Law Enforcement 2.3.3.2 Utility Companies 2.3.3.3 Mutual Aid Resources 2.3.3.4 State and Federal Agencies 2.3.3.5 Other 2.3.4 Companies are operating from tactical positions over which command has little or no control. 2.3.5 If the incident is such that close company control is required (e.g. structural conditions, hazardous materials, heavy fire load, marginal offensive situations, etc.). An officer will be assigned as the sector or division officer. 2.4 If reconnaissance crews, division or sector officers observe hidden hazards while performing their task (i.e. live wires down, large uncovered holes, unstable objects, etc.), they should notify command immediately. 3.0 STANDARD SECTOR, DIVISON, GROUP FUNCTIONS 3.1 Command can assign sectors, divisions or groups (SDG) to perform the various standard functions on the scene of an incident. 3.2 Some examples of (SDG) functions are: 3.2.1 Fire fighting 3.2.2 Staging (Level II) 3.2.3 Water 3.2.4 Medical 3.2.5 Salvage and overhaul 3.2.6 Evacuation 3.2.7 Safety/structural 3.2.8 Public information 3.2.9 Police liaison 3.2.10 Resource pool 3.2.11 RIT 3.3 In addition, command can set up additional SDG’s to perform any other special function as required by the situation. City of Ocala Fire Rescue -2- Standard Operation Guidelines  SUBJECT: COMMAND STRUCTURE SOG # 110.05 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 4.0 ADMINISTRATION OFFICERS 4.1 Duties and Responsibilities 4.1.1 Administrative officers (Chief and/or Deputy Chief) may be required to respond to greater alarms. Responding administrative officers will acknowledge their presence to dispatch upon arrival and will report to the incident command post or report Level 1 stage. 4.1.2 Incident Command will assign the above responding officers appropriate duties deemed necessary to manage fire-ground operations. 4.1.3 Ranking administrative officers will not automatically assume command of an incident based on higher rank. The automatic transfer of command based on rank as outlined in the “Transfer of Command” applies to operations officers. City of Ocala Fire Rescue -3- Standard Operation Guidelines  SUBJECT: In-Transit, On-Deck, Company Recycle SOG # 110.06 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 1. IN-TRANSIT 1.1 In Transit is the time it takes for a company to reach their assignment area after receiving an order. It often varies due to: 1.1.1.Distance between staging and the incident 1.1.2.Size of the incident perimeter 1.1.3.Amount of equipment the company needs to assemble 1.2 The Incident Commander (IC) or Sector Officer will lose direct accountability of these companies while they’re In Transit. 1.3 It is the responsibility of the Company Officer to monitor the tactical radio channel while In Transit. Any unexpected delay or impedance to the assigned task must be relayed to IC. 2 ON-DECK 2.1 On-Deck is defined as a tactical function for layering of resources in forward positions. 2.2 On-Deck companies should be located just outside the immediate hazard zone, safely distanced from the entrance of a tactical position/Sector. 2.3 On-Deck crews will be supervised either by the Sector Officer or Company Officer of the On-Deck crew and will remain On-Deck until assigned by the IC or Sector Officer. 2.4 The most likely assignments for On-Deck companies are: 2.4.1 Rapid Intervention Crew 2.4.2 Reinforce a position within an assigned sector 2.4.3 Crew relief within an assigned sector 2.4.4 Any other tactical position assigned by the IC 2.5 The IC shall coordinate with the Sector Officers to provide effective resource levels in each Sector to manage the tactical objectives, work/rest cycles, as well as reserve or layered resources to respond to changes in conditions or a Mayday. 2.6 Once the IC has deployed units to the critical sectors around the incident scene, the IC must then take a proactive aggressive approach to assigning additional resources to those sectors. This is best achieved by assigning staged resources as On-Deck crews to those areas as soon as they arrive in staged positions. 2.7 Layering On-Deck crews around the fireground will also provide the IC with the tactical reserves to manage the standard work cycle or sudden and unexpected events. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: In-Transit, On-Deck, Company Recycle SOG # 110.06 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 2.8 Assigning On-Deck crews is done simply by contacting a staged or recycled company and directing them to go On-Deck in a specific Sector. The order would sound like this: “Engine 5 from Command “ “Engine 5 go” “Engine 5 from Command, go On-Deck Charlie” “Copy, Engine 5, On-Deck, Charlie.” 2.9 On-Deck Crews must be intact with full PPE, forecast the need for and collect all the necessary tools/equipment such as the RIT Bag and report directly to their assigned location. 2.10 On-Deck crews must remain intact, in a ready state and monitor the tactical channel at all times. On-Deck crews must also size up the area that they are assigned to, this size up should include: 2.10.1 Locating the structures entrance/exit points in their assigned area 2.10.2 Interior and exterior conditions 2.10.3 Unit ID of crews operating inside the structure 2.10.4 Approximate location of interior crews 2.10.5 Identify which crews are operating each hose line 2.11 When an On-Deck crew is assigned to relieve another crew, the two Company Officers should do a face-to-face and transfer information exiting the structure. The information transferred should include: 2.11.1 Interior conditions 2.11.2 Routing instructions to the work area 2.11.3 Interior obstructions 2.11.4 Additional tools/resources required 2.11.5 Sector objectives 3 COMPANY RECYCLING 3.1 Recycling is defined as a timely and efficient means of air replacement and re-hydration of companies while maintaining their sector assignment. 3.2 If conditions permit, a company work cycle could be up to 2 to 3 air cylinders. To maintain a steady stream of resources in critical sectors, crews being relieved and exiting their sector should recycle themselves in a timely manner. Companies being relieved and recycled will City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: In-Transit, On-Deck, Company Recycle SOG # 110.06 REVIEWED/REVISED: January 9, 2023 APPROVED BY FIRE CHIEF: Clint Welborn Date: January 9, 2023 remain in their assigned sector, follow established exposure reduction and decontamination guidelines, refill their air supply, and re-hydrate. 3.3 Recycle is not to be confused with Rehab. 3.4 Rehab is an assigned Sector with an assigned Sector Officer. Like any Sector, the units assigned, communicate with that Sector Officer and not IC. 3.5 The IC, Safety Officer, Sector and Company Officers are all responsible to monitor the welfare of their personnel at all times and determine if sector recycling or a formal rehab is appropriate. City of Ocala Fire Rescue -3- Standard Operating Guidelines  SUBJECT: PERSONNEL ACCOUNTABILITY SYSTEM SOG # 110.07 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 PERSONNEL ACCOUNTABILITY SYSTEM (PAS) 1.1 It is the policy of Ocala Fire Rescue that at all major operations or when the situation warrants, in the judgment of the Incident Commander, the Personnel Accountability System will be utilized. 1.2 The Personnel Accountability System includes name tags and identification/information tags issued by the Training Division will become personal property of the employee and is to be attached to the bunker coat or helmet. 1.3 Each employee will be given three (3) name tags and two (2) identification /information cards. 1.4 If any of the tags are lost, stolen, or damaged, the employee will need to request replacement(s) by emailing their station Captain and CC (carbon copy) their Battalion Chief at once. 1.5 The fire officer on the first shift of every month, will complete an inspection of his/her assigned crew members to confirm that they have all the required issued accountability tags and Airport Security Badge. If any employee is missing any tag or badge, follow section 1.4. 1.6 NAME TAGS 1.6.1 The name tags are rigid, plastic, Velcro-backed tags. Each is inscribed with the last name and first initial and OFR identification number. 1.6.2 The rank/position of the employee is distinguished by color: 1.6.2.1 Chief Officer White 1.6.2.2 Captain Red 1.6.2.3 FEO Green 1.6.2.4 FF Yellow 1.6.3 Employees with current paramedic certification will have blue on the upper portion of their name tag. 1.6.4 The name tags are attached to the passport of the company/unit of which the employee is assigned. Three (3) name tags are issued to each employee. One name tag will be used at a time and be known as the “active” name tag. The “active” name tag will be kept on the units’ passport when on duty or bunker jacket/helmet when off duty. The other two name tags will be used as back- ups/spares and are to be velcroed to the underside of the employee’s helmet. Three (3) additional blank name tags will be kept in each make-up kit of each unit. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: PERSONNEL ACCOUNTABILITY SYSTEM SOG # 110.07 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.7 PERSONAL IDENTIFICATION/INFORMATION TAGS (PIT) 1.7.1 The PIT provides employee’s name, OFR identification number, date, and personal/medical information. It is attached by a clip to the bunker coat and placed on the apparatus ring when reporting for duty. The PIT will be used as a back-up PAS tag, and in case of an emergency, is transported to the hospital with the employee. Two (2) PITs are issued to each employee. 1.8 PASSPORTS 1.8.1 The passports are rigid, plastic, Velcro-backed cards that identify a company/team or unit. It is used to attach the name tags of employees. The colors distinguish the primary, back-up, reserve, and blank passports of Fire and Rescue units. Four (4) passports are issued to each company/unit. 1.9 PRIMARY PASSPORT 1.9.1 Stored on dashboard of apparatus 1.9.2 Documents movement of team/company 1.9.3 Pre-printed with company’s identification unit 1.9.4 Fire unit = yellow in color 1.9.5 Rescue unit = blue in color 1.10 BACK-UP PASSPORT 1.10.1 Stored in make-up kit on apparatus 1.10.2 Replaces primary passport 1.10.3 Pre-printed with the unit’s/company’s identification 1.10.4 Used as back-up if primary passport is lost, stolen, or damaged 1.10.5 Fire unit = yellow/white in color 1.10.6 Rescue unit = blue/white in color 1.11 BLANK / RESERVE PASSPORT 1.11.1 Stored in make-up kits 1.11.2 Not pre-printed passport for the creation of a new company (i.e. Marion County Fire Rescue, call back of off- duty personnel). 1.11.3 Blank on top where commanders can use a grease pen to customize. 1.12 STATUS BOARDS 1.12.1 The status boards are rigid boards made of fiberglass reinforced plastic with velcro strips. It is used by the Safety Officer or designee to hold the passports of City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: PERSONNEL ACCOUNTABILITY SYSTEM SOG # 110.07 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 companies/units operating that scene. It is two-sided for recording information or drawing plot plans. Each company is assigned two (2) status boards. One primary status board is preprinted with the unit/company’s identification and one back-up status board with unit # is preprinted to customize for the creation of a new sector or to be used if the primary status board is lost, stolen, or damaged. 1.13 MAKE-UP KITS 1.13.1 Make-up kits contain materials and supplies for integrating any non- participating departments, team, or individual into the personnel accountability system and replacing lost, stolen, or damaged hardware. 1.13.2 Each company/unit is assigned one make-up kit, which contains an inventory of required materials, including: 3 blank name tags 3 passports (back-up , blank, and reserve passports) 2 status boards (primary and back-up) 3 grease pens (china markers) with cloth 1.14 It is the responsibility of the employee at the beginning of each shift or when the employee reports for duty to remove the name tag from the bunker coat/helmet and attach to the passport on the apparatus or unit dashboard. The name tags will be placed in highest ranking order (assigned and/or out of class personnel) from top to bottom. For fire rescue units with two paramedics, the senior paramedic will be placed above. The PIT is also to be removed from the bunker coat and attached to the collector ring on the apparatus or unit. 1.15 The fire officer or senior person will be responsible for ensuring that the nametag and PIT always reflects only the currently assigned personnel. This includes any or all temporary replacement personnel due to time swaps, temporary transfers, sick leave, etc., for any amount of time, no matter how brief a period of time they are off the unit. 1.16 The primary passport will be kept on the dashboard of the apparatus with velcro to collect the tags of assigned personnel. The status board will be kept on the driver’s side of the apparatus/unit for the accumulation of passports at the beginning of emergency incidents. 1.17 All PAS equipment is considered to be safety equipment and will be repaired or replaced as soon as possible. 2.0 ACTIVATING THE PERSONNEL ACCOUNTABILITY SYSTEM 2.1 At any major operation, with the use of Divisions or Sectors, or when the Incident Commander deems it in the best interest of personnel working in the hazard zone, the PAS will be activated. City of Ocala Fire Rescue -3- Standard Operating Guidelines  SUBJECT: PERSONNEL ACCOUNTABILITY SYSTEM SOG # 110.07 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 2.2 The first arriving engine making a “fast attack” will leave their passports on the dashboard. The second arriving engine’s FEO will collect all units’ passports and attach them to the first-in engine’s status board after specific duties are accomplished. 2.3 As resources and personnel arrive, a Support Officer will assume the control of the status board and passports. This officer will keep constant communication with the Incident Commander. 2.4 As the incident expands and Sector/Divisions are designated, the Sector/Division Officers will collect the passports on their status board. Each Sector/Division will have a status board assigned (i.e. Charlie Division status board). Company/Division officers are accountable for members “under their direct span of control”. 2.5 Anytime a unit/company is moved from one location to another, the status boards will be updated. (For example: Engine 1 is operating in the Charlie Division and re- assigned to Alpha side On Deck. They will bring their passport to Alpha side Sector/Division.) 2.6 Sector/Division Officers will: 2.6.1 Address the tactical level of accountability by tracking crews assigned to their Division/Sector. 2.6.2 Must know the location and function of assigned crew. 2.6.3 Must be in assigned area to maintain close supervision of assigned crews. 3.0 PERSONNEL ACCOUNTABILITY REPORT 3.1 A Personnel Accountability Report (PAR) involves a roll call of all personnel assigned to the incident. For the company officer, a PAR is confirmation that all personnel assigned to his or her crew are visibly accounted for. For the Sector or Division officer, the PAR is an account for all personnel assigned to them 3.2 A personnel accountability report will be required for the following situations: 3.2.1 Any report of a missing or trapped fire fighter 3.2.2 Any sudden hazardous event at the incident (flashover, backdraft, collapse, etc.) 3.2.3 A change from offensive to defensive 3.2.4 Any report of “Fire under Control” 3.2.5 At the termination of any hazardous operation 3.2.6 At any major operation or when the Incident Commander deems it in the best interest of personnel working in the hazard zone, a PAR will be activated. City of Ocala Fire Rescue -4- Standard Operating Guidelines  SUBJECT: PERSONNEL ACCOUNTABILITY SYSTEM SOG # 110.07 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 3.3 Incident Commander will initiate a PAR for all crews on the scene according to, but not limited to the situations listed above. The Incident Commander shall transmit “all personnel for a PAR” on all working frequencies. The dispatcher shall immediately transmit an interrupted tone on all involved working frequencies for 5 seconds, wait 5 seconds, tone 5 seconds, followed by a verbal notification of “all personnel for a PAR” at (give location) scene. 3.4 The Incident Commander shall begin a systematic roll call of all companies/sectors to ensure that personnel accountability is complete. 3.4.1 EXAMPLE: IC----“Ocala from Seminole Command, activate the PAR tones, all personnel for a PAR on Seminole scene” 3.4.2 DISPATCH----Tone, wait 5 seconds, tone 5 seconds, and “All personnel for a PAR on Seminole scene” 3.4.3 IC----Begins a systematic roll call: “Charlie Divison from Seminole Command for a PAR” 3.4.4 CHARLIE DIVISION - “Seminole Command from Charlie, all personnel present and accounted for in Charlie.” 3.4.5 IC----Acknowledge Charlie Division, all personnel present and accounted for. 3.4.6 IC----“Tower 1 from Seminole Command for a PAR” 3.4.7 3.4.8 TOWER 1- “Seminole Command from Tower 1, all personnel present and accounted for.” 3.4.9 IC----“ENGINE 7 from Seminole Command for a PAR” 3.4.10 ENGINE 7 “Seminole Command from ENGINE 7, be advised, we are missing one fire fighter, repeat, we are missing Fire fighter Jones.” 3.4.11 Rehab Sector Officer- “Seminole Command from rehab, be advised Fire fighter Jones is in rehab. All personnel present and accounted for in rehab. 3.4.12 IC- “Acknowledge all personnel be advised Fire fighter Jones is in rehab. All personnel present and accounted for on Seminole scene. 4.0 RETURNING UNITS TO SERVICE 4.1 When the units are returned to service, the fire officer of each unit shall collect his/her passports and all materials used (i.e. additional nametags, passports, status boards, and make-up kits). 5.0 SHIFT CHANGE 5.1 At the end of the work shift or when the employee removes his/her gear from the unit of assignment, he/she will personally remove his/her assigned PIT and nametag from the unit and attach them to his/her bunker coat/helmet. 5.2 For the Personnel Accountability System to work properly, no one will be allowed to work if they don’t have their nametag, PIT, and bunker gear. City of Ocala Fire Rescue -5- Standard Operating Guidelines  SUBJECT: RAPID INTERVENTION TEAM (RIT) SOG # 110.08 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 ON DECK/RAPID INTERVENTION TEAM (RIT) 1.1 The On Deck Crew is defined as a tactical function for layering of resources in forward positions. The primary job of the On Deck Crew is to provide RIT if needed. The below are guidelines for the “On Deck” RIT functions. 1.2 The purpose of the RIT is to initiate rapid intervention techniques with the ultimate goal of fire fighter safety and rescue. There shall be at least two persons in appropriate personal protective equipment specifically assigned to remain outside any hazardous area and maintain an awareness of the operations inside the hazardous area. 2.0 OPERATIONS 2.1 All incidents involving hazardous atmospheres shall have On Deck assigned at the discretion of the Incident Commander. Additional personnel or teams for On Deck shall be assigned as the need arises. 2.2 On Deck personnel will have full personal protective equipment donned, including SCBA on their back, with mask immediately ready to don. On Deck at HAZMAT scenes shall don PPE at the level of protection equal to that of the entry team. On Deck personnel shall also assemble any special equipment needed to perform a rescue of personnel and place it in the On Deck staging area marked with a blue strobe light. 2.3 On Deck team members should locate primary and secondary means of entry and egress. Place amber strobe lights just inside all points of entry or egress for fire fighters to see all evacuation routes. 2.4 The On Deck team is responsible for the monitoring of the scene for: Hazard alarms such as ‘MAYDAY’ calls over the radio, PASS device activation, low air alarms or bells. The intervention of a hazardous operation due to the exterior observation of a structure condition, including explosion, collapse, back-draft, flash over, or any other significant change in the overall safety of the scene that could jeopardize interior operations may be necessary. 2.5 Any hazardous conditions shall be reported to the Incident Commander or designated Division Officer. 2.6 On Deck reports shall include overall safety conditions at the present time and anticipated conditions or needs of On Deck members. 2.7 On Deck Crews will be assigned accordingly at the Incident Commanders discretion. When assigned On Deck, they are to check in with the assigned Division Officer at the location given by Command. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: RAPID INTERVENTION TEAM (RIT) SOG # 110.08 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 3.0 EQUIPMENT 3.1 RIT/On Deck personnel shall assemble any special equipment needed to perform a rescue of operations team members such as: spare SCBA bottles, RIT pack/search lines, forcible entry tools, TIC, flashlights, strobe lights (amber, entry or exit points) (blue, RIT tarp) additional tools may be needed depending on the size and type of the incident (e.g. HAZ- MAT, structure fire, confined space). City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: MAYDAY SOG # 110.09 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 1.0 INTRODUCTION 1.1 The nature of firefighting places the Firefighter at risk of becoming lost or trapped. The toxic environment provides only a narrow window of survivability, and the rescue of a lost or trapped Firefighter is especially time sensitive. MAYDAY Communication will be used by Firefighters to report their status as being in trouble and needing rescue. 2.0 “MAYDAY” RADIO MESSAGE 2.1 The term MAYDAY will be reserved ONLY to report missing, trapped, or Firefighters in distress. 2.2 Any report of MAYDAY will receive Emergency radio traffic, followed by the Alert 1 Tone (Steady Tone). 2.3 The term “Priority Traffic” will continue to be used to report all other emergencies (e.g., downed power lines, fireground hazards). 3.0 MISSING FIREFIGHTER 3.1 When a Firefighter identifies that he or a member of his team is lost, trapped, disoriented, or injured, and in need of assistance, he shall transmit a verbal message on the tactical channel to Command and state “MAYDAY, MAYDAY, MAYDAY,” Firefighters should not delay this announcement of their emergency. 3.2 Notification should occur as soon as the Firefighter THINKS he is in trouble. The Firefighter in distress should: 3.2.1 Declare the emergency on the original operational TAC channel, “MAYDAY, MAYDAY, MAYDAY” 3.2.2 Provide the following information: a. “WHO” – They are. b. “WHAT” – They need. c. “WHERE” – They are located. 3.2.3 Activate the emergency button on a portable radio and stay on the original operational TAC channel. 3.2.4 Activate PASS device intermittently (10-20 seconds), allowing for radio communications. This could be by the trapped Firefighter or their partner. City of Ocala Fire Rescue -1- Standard Operating Guidelines  SUBJECT: MAYDAY SOG # 110.09 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 3.2.5 Hold “Open” the portable radio mic over the activated PASS device for (3) seconds to alert all personnel on scene. 3.2.6 Stay calm and conserve air. Attempt to locate exterior doors or windows. 3.2.7 Lost or trapped Firefighters shall remain together. 3.2.8 If possible, follow hose line or lifeline out. 3.2.9 Position flashlight toward the ceiling. 3.2.10 Attempt to make tapping noises with tools. 3.2.11 Assume a horizontal position on the floor to maximize the sound effects of PASS. 3.2.12 Communicate your location and surroundings to assist in rescue efforts. 4.0 INDIVIDUAL RESPONSIBILITIES 4.1 Due to the nature of the emergency involving a downed Firefighter, the stress level will be higher than normal. It is imperative that all personnel operating on the emergency scene remain calm and maintain their professionalism throughout the crisis. Personnel shall: 4.1.1 Follow the directions of their superiors. 4.1.2 Continue with assignments unless otherwise directed. 4.1.3 Listen carefully to radio transmissions. 5.0 COMMUNICATION’S RESPONSIBILITY 5.1 Upon receipt of a MAYDAY communication on an emergency scene, Dispatch shall: 5.1.1 Notify Command of the Mayday call (if not already aware) and the channel the Firefighter calling the Mayday is using. Do not have a distressed Firefighter change TACs. 5.1.2 Sound the distinctive Emergency Tone and announce “Mayday, Mayday, Mayday, Emergency Traffic Only” (repeat x 1), Alert 1 Tone (Steady Tone). 5.1.3 Immediately notify Command of radio emergency button activation and treat as a MAYDAY event until proven otherwise. Provide all pertinent information known about the Unit I.D. and attempt to contact the Firefighter. City of Ocala Fire Rescue -2- Standard Operating Guidelines  SUBJECT: MAYDAY SOG # 110.09 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 5.1.4 Monitor all TAC radio channels for the possibility of a downed Firefighter coming up on another TAC. 5.1.5 If the missing Firefighter comes up on a channel other than the fireground TAC, the dispatcher will maintain communications with him on that channel, and relay it to Command. It is essential that once communication has been established, it should not be lost. 5.1.6 At the conclusion of the emergency traffic situation, the Incident Commander shall transmit an “All Clear-Resume Radio Traffic” and Communications will sound the Emergency Tone and repeat “Mayday All Clear – Resume Radio Traffic. 5.1.7.1 Dispatch additional unit as requested by Command. 5.1.7.2 Dispatch additional Battalion Chief 5.1.7.3 Notify Fire Chief and Deputy Chief 6.0 COMMAND CONSIDERATIONS 6.1 Command must maintain an awareness of the location of Firefighters working on the fireground. 6.2 If a Firefighter cannot be located either through a Personnel Accountability Report (PAR) or any other time a Firefighter is missing, a MAYDAY must be announced. 6.3 The Incident Commander must ALWAYS assume that the missing Firefighter is lost in the building until the member is accounted for. 6.4 Command shall respond to a MAYDAY by implementing a Rescue Plan for the firefighters. The plan should include: 6.4.1 Upon receipt of a MAYDAY, Command shall initiate “Emergency Traffic” and advise all personnel that radio traffic must cease 6.4.2 Only radio traffic pertinent to the Mayday shall be permitted on the tactical channel (TAC). Depending on the complexity of the operation, Command should strongly consider switching the firefighting operation to another TAC. If Command decides to establish a Rescue Group, the Incident Safety Officer will be designated as Command of the Rescue Group and will remain on the current TAC. Firefighting Command and Operations will then move to another TAC to continue suppression and confinement for the rescue. Both Commanders will maintain face-to-face contact for the duration of the incident. City of Ocala Fire Rescue -3- Standard Operating Guidelines  SUBJECT: MAYDAY SOG # 110.09 REVIEWED/REVISED: January 3, 2023 APPROVED BY FIRE CHIEF: C. Welborn Date: January 3, 2023 6.5 Immediately conduct a PAR for all interior crews (utilizing Group Officers when possible). 6.6 If needed, Commit the