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BestSellingPelican

Uploaded by BestSellingPelican

UniKL RCMP

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human relationships conflict resolution peer conflict social skills

Summary

This document explores understanding human relationships, including conflicts and strategies for resolving them. It covers various aspects of interpersonal communication, like conflict stages and factors contributing to conflict. This is valuable for learning about social interactions.

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Chapter 2: Human Relationship Learning Outcomes At the end of this chapter, students should be able to:- a) State theLpositive1and(negativexeffects( of human relationship on human b) Discuss the ways to develop a good relationship between human c) Define con...

Chapter 2: Human Relationship Learning Outcomes At the end of this chapter, students should be able to:- a) State theLpositive1and(negativexeffects( of human relationship on human b) Discuss the ways to develop a good relationship between human c) Define conflict and peer conflict d) Describe conflicts stages e) Explain the causes of peer conflicts f) State the positive and negative effects of peer conflicts g) Discuss the ways to overcome peer conflicts on human. 2 Positive effects of human relationship Respect ** Understanding Love and care Empathy Positive Active listener effects lovely Supportive Get motivated generous Compromising Helpful kind Negative effects of human relationship ** Children becomes Relationship in a family fails Divorce victim Chaos Untrustworthy Loneliness Relationship among friends Depression Selfishness fail Mental illness Hatred towards Racism Relationship between each community fails other Unimaginable Relationship between War destruction to the country fails Famine country and its people How to develop a good relationship between human? Avoid controversial or sensitive Be patient, issues Be polite & tolerant, well mannered understanding & GOLDEN RULES Practice Remember appreciation people name Be cheerful How to develop a good relationship between human? Don’t brag, Admit your be humble mistakes GOLDEN RULES Watch your Always keep speech promises Don’t argue Always be kind with people & helpful Definition of conflict * Conflict is a state of discord caused by actual or perceived opposition of needs, values or interest. Conflict may be defined as a disagreement between people with opposing needs, ideas, beliefs, values & goals. Conflict is not a strange thing for people. Human beings experience it in their day-to- day lives – with their friends, families & their professional lives. In the workplace, conflict causes a massive degree of frustration, pain, discomfort, sadness, as well as anger. 15 16 What is peer conflict? Peer conflict refers to mutual disagreement or hostility between peers or peer groups. It is characterized as conflict between people of equal or similar power (friends); it occurs occasionally; it is unplanned; and it does not involve violence or result in serious harm. 17 18 Conflict stages 1. Intrapersonal: conflict within the individual (eg, a person who cannot make decisions). I 2. Interpersonal: conflict among two or more individuals (eg, an argument between a boyfriend & girlfriend @ between a student & her/his teacher@ child & parent@ between friends/colleagues). 3. Intragroup: conflict within a group (eg, between members of the same work or football team). 4. Intergroup: conflict between two or more groups (eg, between two different youth gangs@between students & the school faculty). 20 Causes of peer conflict , There is a perceived breach of faith and trust between individual. When faith and trust on another is broken, it can create conflict. Unresolved disagreement that has escalated to an emotional level. Disagreement are normal. When there are left unresolved, however the associated feelings and emotion will remain in force at least at some level.  Jealousy Jealousy based on envy of another person’s possessions. 21 Causes of peer conflict Miscommunication leading to unclear expectation. * The words we use to communicate don’t always clearly state the picture in our mind. When this occur errors often lead to frustration. The errors sometimes result to conflict.  Ego problem Ego wants us to be “right” and moves us in defending our position, something unreasonably. 22 HOW WOULD I KNOW WHEN PEER CONFLICT HAS TURNED INTO AGGRESSION? Below are warning signs that a child or adolescent may be experiencing aggressive behaviours as a result of conflict with peers: Has bruises, physical cuts, or other injuries; Seems afraid to go to school or to the program; Has trouble sleeping; Appears anxious, nervous, or distracted 23 Ways to overcome peer conflict To prevent peer conflict and facilitate the development of peer support systems, create age-based programs that teach social skills. For elementary school-age children, social skills include building friendships, being supportive, emotion regulation, & social problem-solving skills. For older adolescents in middle school and high school, learning conflict resolution techniques and practicing respectful and positive interactions with others are important. Try to understand peer’s point of view, motivation & reaction to the conflict. Look for the points for mutual agreement. Express emotion in a way that is helpful to resolving the conflict. Follow up with the person with whom you were in conflict. 24 Effects of peer conflicts Positive effects Negative effects Encourage creativity Creates resistance to change New looks at old condition Establish great disturbance@ confusion in organization@ interpersonal relation The clarification of points of view Encourage distrust Development of human capabilities to handle interpersonal Builds a feeling of defeat Widens the chasm of misunderstanding 27 Take Home Messages 28

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