01_Intro & Communication Model(3).pptx

Agenda  Intros & Icebreakers  Class Expectations  Orientation to Blackboard site  Email Etiquette  Communication Model  Homework: Course Intro Email  Learning Exercise  Final Questions Welcome! Intros & Icebreakers Group Resume Most impressive point Most interesting or unique point Educ...

Agenda  Intros & Icebreakers  Class Expectations  Orientation to Blackboard site  Email Etiquette  Communication Model  Homework: Course Intro Email  Learning Exercise  Final Questions Welcome! Intros & Icebreakers Group Resume Most impressive point Most interesting or unique point Educational Background Any questions • High school? College? University? Other training? Work Experience • Paid? Volunteer? Co-op? Other? Qualifications & Accomplishments • Unique skills? Useful talents? Awards? Accomplishments? Recognitions? Random Facts • Hobbies? Interests? Clubs? Etc.? Questions • About this class? The college? Prof Leah? Etc.? Professional Email Etiquette Brainstorm a minimum of 10 “Dos & Don’ts” of professional and college email etiquette according to the three provided categories. Professionali sm Be prepared to share your work with the class, and you’ll use our responses to complete a learning exercise later in today’s class. Content Language Setting up your Email Signature in Microsoft Outlook: 1. Click Setting Cog 2. Click “Compose and reply” 3. Enter your email signature 4. Set Default Signature 5. Choose “Reply” as a Need Help Setting up Your College Email? Hyperlink about setting up your NC acc Hyperlink about setting up Outlook on ount your phone. Communication Model 07. Model repeats when receiver sends feedback Sender 06. Receiver decodes idea 02. Sender encodes idea 03. Sender chooses a channel 01. Sender has an idea 05. Receiver receives idea 04. Sender sends message Receive r Communication Breakdown (Labowitz, 2018) https://www.youtube.com/watch?v=8Ox5LhI JSBE Communication Barriers (Chan, n.d.) Types of Communication Barriers Sender/Receiver Channel • Knowledge & Experience • Attitude & Emotions • Health & Physical Needs • Intention • Inappropriate • Failure Encoding/ Decoding • Perception & Worldview • Language Use & Tone Other • Noise • Competing Messages • Competing Priorities References Chan, T. (n.d.). A failure to communicate [Video]. Griffith Film School. You Tube https://www.youtube.com/watch?v=8Ox5LhIJSBE Labowitz, D. (2018, March 1). Would you like to eliminate miscommunication in your business? https://www.davelabowitz.com/blog/eliminate- miscommunication/ Follow-up Email Send me an email ([email protected]), which will count towards your email etiquette grade. Your email should follow the principles of email etiquette that we discussed today and should discuss the following points: 1. Tell me why you are taking this program and what you hope to learn in this class. 2. Tell me about your academic background, including any previous experiences in college/university, your favourite (or least favourite) types of class activities, etc. 3. Tell me something you think I should know about you, which might include whether you have an LoA or might be something unrelated to schooling but which helps me get to know a bit about you.