Which of the following actions should the technician take when a family member expresses feelings of anger and hopelessness during grief?
Understand the Problem
The question is asking which action a technician should take when a family member expresses feelings of anger and hopelessness during grief. It presents multiple-choice options for possible responses.
Answer
Listen when the family is ready to talk.
The technician should listen when the family is ready to talk.
Answer for screen readers
The technician should listen when the family is ready to talk.
More Information
Listening provides an empathetic and supportive environment for the grieving person, allowing them to express their feelings at their own pace.
Tips
Avoid invalidating feelings by assuming there is a 'normal' grief timeline or response.
Sources
- Helping Someone Who's Grieving - HelpGuide.org - helpguide.org
- Bereavement and Grief | Mental Health America - mhanational.org
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