What should you look for when validating that the customer is the person on the ID?

Question image

Understand the Problem

The question is asking what factors to consider when verifying a customer's identity based on their ID. It presents multiple choice options relating to physical features, date of birth, and the likeness in the photo on the ID.

Answer

All of the above

The final answer is All of the above

Answer for screen readers

The final answer is All of the above

More Information

When validating identity, ensure the physical features match, check the date of birth for consistency, and verify the picture on the ID resembles the person.

Tips

A common mistake is overlooking small discrepancies in physical features or the photograph. Always double-check these details.

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