What is informal communication?
Understand the Problem
The question is asking for a definition or explanation of informal communication, which typically refers to the casual or unofficial interactions among people.
Answer
Informal communication refers to an exchange of information outside traditional business structures.
Informal communication is an exchange of information, either oral or written, that doesn't fall within the traditional structures, methods, or hierarchies of the business.
Answer for screen readers
Informal communication is an exchange of information, either oral or written, that doesn't fall within the traditional structures, methods, or hierarchies of the business.
More Information
Informal communication often occurs in more relaxed settings and can include casual chats, office gossip, and watercooler conversations. It plays a critical role in fostering relationships and creating a more cohesive work environment.
Tips
Confusing informal communication with formal communication is a common mistake. Formal communication follows official channels and is often documented, such as emails or official meetings, while informal communication is more casual and typically not documented.
Sources
- What Is Informal Communication in the Workplace? - BambooHR - bamboohr.com
- What is Informal Communication: Types, Differences & Examples - Keka - keka.com
- Informal communication - PeopleGoal - peoplegoal.com
