The SMS is a vital management capability, and to function effectively it needs eyes and ears. Who acts as the eyes and ears within the organization?
Understand the Problem
The question is asking about the role of individuals or groups acting as the 'eyes and ears' within an organization, specifically in the context of a Safety Management System (SMS). It seeks to identify who fulfills this critical management capability effectively.
Answer
The organization's employees.
The organization's employees act as the eyes and ears within the organization.
Answer for screen readers
The organization's employees act as the eyes and ears within the organization.
More Information
Employees are essential in identifying safety issues and reporting them, thus ensuring the effective operation of a Safety Management System.
Tips
A common mistake is confusing the role of external entities like national authorities with internal roles such as employees who provide critical feedback and observations.
Sources
- What is a Safety Management System (SMS)? - oceantimemarine.com
- Safety Management Systems - SKYbrary - skybrary.aero
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