The CCMA can force businesses into ______ or arbitration to resolve disputes.

Understand the Problem

The question is asking what methods the CCMA (Commission for Conciliation, Mediation and Arbitration) can use to resolve disputes involving businesses. Essentially, it's a fill-in-the-blank question testing knowledge of the CCMA's dispute resolution mechanisms.

More Information

The CCMA's main goal is to resolve workplace disputes through conciliation, mediation, and arbitration. Conciliation is a process where a neutral third party helps the disputing parties reach a voluntary agreement. If conciliation fails, the CCMA can arbitrate certain disputes, where a commissioner makes a final and binding decision.

Tips

It's easy to confuse conciliation and arbitration. Conciliation is more informal and aims for a voluntary agreement, while arbitration is a formal process where a decision is imposed.

Sources

• Arbitration - CCMA - ccma.org.za
• Commision for Conciliation Mediation and Arbitrarion (CCMA) - labour.gov.za
• About us - CCMA - ccma.org.za