BUSINESS ROLES 4. 5 Outline the difference between grievance and conflict in the workplace. 5. 6 Read the scenario below and answer the questions that follow. DERRY ENTERPRISE (D... BUSINESS ROLES 4. 5 Outline the difference between grievance and conflict in the workplace. 5. 6 Read the scenario below and answer the questions that follow. DERRY ENTERPRISE (DE) Kenneth, the team leader at Derry Enterprise, wants to resolve the conflict in his sales team. Team members constantly confront each other's ideas, which delays their progress. 6. 6.1 Identify the stage of team development displayed by DE in the scenario above. 7. 6.2 Explain the stage of team development identified in QUESTION 4.6.1. 8. 7 Discuss the importance of team dynamic theories in improving team performance.

Understand the Problem
The questions focus on understanding team dynamics and conflict resolution in a workplace setting. Specifically, they ask about the differences between grievance and conflict, identifying stages of team development based on a given scenario, and discussing the importance of team dynamic theories for improving team performance.
Answer
4.6.1 Storming stage 4.6.2 Conflict and challenges to leadership occur, causing delays
4.6.1 The stage of team development displayed by DE is likely the storming stage. 4.6.2 During the storming stage, team members often confront each other's ideas and challenge the leader's authority, which can lead to conflict and delays in progress.
Answer for screen readers
4.6.1 The stage of team development displayed by DE is likely the storming stage. 4.6.2 During the storming stage, team members often confront each other's ideas and challenge the leader's authority, which can lead to conflict and delays in progress.
More Information
The common stages of team development are forming, storming, norming, performing, and adjourning. The scenario describes conflict and confrontation, indicating the storming phase.
Tips
Make sure you know the different stages of team development: forming, storming, norming, performing and adjourning.
Sources
- [PDF] grade 12 june 2024 business studies p2 - EC Exams - ecexams.co.za
- [PDF] grade 12 june 2024 business studies p2 (deaf) - EC Exams - ecexams.co.za
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