An employee confides in a colleague about feeling overwhelmed by a project. The colleague actively listens, offers words of encouragement, and reminds the employee of their past su... An employee confides in a colleague about feeling overwhelmed by a project. The colleague actively listens, offers words of encouragement, and reminds the employee of their past successes. What type of social support is the colleague providing?
Understand the Problem
The question describes a scenario where an employee is feeling overwhelmed and seeks support from a colleague. The colleague responds by listening, offering encouragement, and reminding the employee of their past successes. The question asks us to identify the type of social support the colleague is providing.
Answer
Emotional support.
The colleague is providing emotional support. This involves active listening, offering encouragement, and reminding the person of their past successes to help manage their feelings of being overwhelmed.
Answer for screen readers
The colleague is providing emotional support. This involves active listening, offering encouragement, and reminding the person of their past successes to help manage their feelings of being overwhelmed.
More Information
Social support can be categorized into different types, including emotional, informational, tangible, and appraisal support. Emotional support focuses on providing empathy, understanding, and encouragement.
Tips
It is important to differentiate between the types of social support. Look for keywords in the question. For this question, the keywords are: actively listens, offers words of encouragement, and reminds the employee of their past successes.
Sources
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