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Questions and Answers
What is defined as the process by which people exchange information or express their thoughts and feelings?
Which of the following statements is NOT true about the reasons for communication?
What aspect of communication is emphasized in the linear model as described by Harold Lasswell?
Which term refers to anything that interferes with the intended meaning of communication in the linear model?
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What defines the interactive model of communication?
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Which of the following is a crucial reason for maintaining social interaction?
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Which model of communication views it as an ongoing process with feedback loops?
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Which communication model is characterized as 'action' and involves a sender and a receiver?
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What is the primary feature of transactional models of communication?
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What does the term 'channel rich context' refer to in communication?
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How does perception influence communication?
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In communication, what does 'relational communication' encompass?
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Which of the following best describes the characteristic of language in communication?
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What separates content communication from relational communication?
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Which of the following is NOT a characteristic of communication?
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What is a key component of the interaction in transactional models of communication?
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What is a primary function of interpersonal communication?
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Which characteristic enhances communication by allowing a person to modify their behavior based on the situation?
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What does communication competence NOT involve?
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How does empathy contribute to interpersonal communication?
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Interpersonal communication is considered pervasive because it:
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What does self-awareness in communication help an individual achieve?
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What is NOT a characteristic of interpersonal communication?
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Which aspect of communication competence relates to how effective a person is in achieving their communication goals?
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Study Notes
Communication - Definition
- Communication is the act of exchanging information or expressing thoughts and feelings.
Verbal - Non-Verbal Communication
- Verbal communication primarily focuses on spoken words.
- Non-verbal communication encompasses body language, gestures, and facial expressions.
Why We Communicate - Physical Needs
- Communication helps fulfill physical needs.
- It improves physical and mental health.
- Social isolation can contribute to health problems.
- Maintaining social connections improves health by strengthening relationships.
- Lack of social interaction can lead to premature death and serious diseases.
Why We Communicate - Relational Needs
- Communication is crucial for building and maintaining relationships.
- It promotes physical and mental well-being.
- Social disconnect can negatively impact health.
- Strong social ties, such as close friendships and family relationships, contribute to better health.
- Deficiency in social interaction can increase the risk of premature death and major diseases.
Basic Communication Models
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The Linear Model, also called the Action Model, portrays communication as a one-way process from sender to receiver.
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Harold Lasswell characterized communication as linear, with one person influencing another.
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Claude Shannon and Warren Weaver refined Lasswell’s model by introducing the concept of noise, any interference that distorts communication's intended meaning.
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The Interactive Model sees communication as a two-way process involving a message sent and followed by a reaction (feedback).
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It highlights the back-and-forth nature of communication, leading to conversations and interactions within a specific context.
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The Transactional Model describes communication as a continuous exchange of messages between sender and receiver, where both parties simultaneously send and receive information.
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This model, also known as the Circular Model, is frequently used for interpersonal communication and emphasizes the dynamic interplay between communicators.
Characteristics of Communication
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Communication utilizes multiple channels simultaneously, creating a channel-rich context in face-to-face interactions.
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Communication is also possible with fewer channels, a channel-lean context, as in text messaging.
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Communication experiences perceptual filters, meaning our perception of information is shaped by our own experiences and biases.
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Our perception of people and objects affects our communication, influencing how we respond to them.
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People give communication meaning, assigning significance to words through shared understanding.
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This arbitrariness of language means that words have no inherent meaning but derive their significance from societal agreement.
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Communication holds both content and relational value.
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Content refers to the factual information exchanged, encompassing ideas and opinions.
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Relational communication conveys information about the relationship between communicators, revealing their views and interactions.
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Communication is guided by sets of rules that dictate how we interpret and respond to messages within different contexts.
Interpersonal Communication
- Interpersonal communication involves the exchange of information, ideas, and feelings between two or more people, whether verbal or non-verbal.
- Face-to-face interactions often incorporate hearing, seeing, and feeling body language, facial expressions, and gestures.
Characteristics of Interpersonal Communication
- Interpersonal communication is a process that occurs between two people.
- It takes place within an established relationship.
- It continuously evolves throughout any relationship.
- It plays a crucial role in negotiating and defining the dynamics of relationships.
Importance of Interpersonal Communication
- Interpersonal communication is pervasive, occurring in various aspects of life.
- It can improve relationships by fostering understanding and connection.
- Interpersonal communication contributes to better overall health and well-being.
Communication Competence
- Communication competence involves communicating effectively and appropriately in a given situation.
- Effective communication means successfully achieving communication goals.
- Appropriate communication aligns with the specific social norms and beliefs of the context.
Characteristics of Interpersonal Communication
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Self-awareness entails understanding how thoughts, emotions, and behavior influence interactions with others.
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It enables us to be more confident and comfortable with ourselves, allowing us to relate to others authentically and with kindness.
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It fosters deeper connections by making others feel valued and respected.
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It helps us understand how others perceive us and adapt our communication for stronger relationships and effective collaboration.
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Adaptability involves adjusting behavior, attitude, and communication style to meet the changing needs and expectations of others.
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Empathy is the ability to understand and share the feelings of others.
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It involves seeing things from their perspective and trying to imagine their experience.
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Empathetic communication fosters stronger connections and understanding in interpersonal relationships.
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