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What is the primary focus of operations management?

Enhancing organizational culture and values

Incorporating environmental considerations into business strategies

Transforming inputs into outputs efficiently and effectively (correct)

Building relationships with customers and employees

Which of the following best describes Total Quality Management (TQM)?

An approach focusing only on production efficiency

A strategy solely for improving employee relations

A method for reducing costs without regard to quality

A continuous effort to improve quality and meet customer expectations (correct)

In the value chain, which activities are considered primary?

Market research and brand management

Human resources and technology development

Financial analysis and strategic planning

Production, sales, and after-sale services (correct)

How does organizational culture impact decision-making?

It influences employee behavior and serves as a control system Signup and view all the answers

What is a key characteristic of sustainability in business strategies?

Incorporating both environmental and social considerations Signup and view all the answers

What is the primary role of top managers within an organization?

Set organizational goals and strategies. Signup and view all the answers

Which function of management involves monitoring performance and making necessary adjustments?

Controlling Signup and view all the answers

Which managerial role involves acting as a liaison between different departments?

Liaison Signup and view all the answers

What is the first step in the decision-making process?

Identify the problem Signup and view all the answers

Which type of management skill involves the ability to analyze complex problems?

Conceptual Skills Signup and view all the answers

What does the leading function of management primarily focus on?

Directing and motivating employees Signup and view all the answers

Which contemporary issue in management emphasizes the importance of managing a diverse workforce?

Diversity and Inclusion Signup and view all the answers

Which of the following is NOT a part of Mintzberg's decisional roles?

Monitor Signup and view all the answers

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Questions and Answers

What is the primary focus of operations management?

Which of the following best describes Total Quality Management (TQM)?

In the value chain, which activities are considered primary?

How does organizational culture impact decision-making?

What is a key characteristic of sustainability in business strategies?

What is the primary role of top managers within an organization?

Which function of management involves monitoring performance and making necessary adjustments?

Which managerial role involves acting as a liaison between different departments?

What is the first step in the decision-making process?

Which type of management skill involves the ability to analyze complex problems?

What does the leading function of management primarily focus on?

Which contemporary issue in management emphasizes the importance of managing a diverse workforce?

Which of the following is NOT a part of Mintzberg's decisional roles?

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