Zone and Metadata Help Text

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What is typically the first page users see when logging into Control Central?

Dashboard

Admin Menu

Main Page (correct)

Object Display Area

Which section of the interface contains zones for performing common tasks and navigating to other transactions?

Status Bar

Control Central (correct)

Object Display Area

Main Page

Where can users find additional search criteria for searching a customer or premise in the system?

Control Central

Dashboard

Admin Menu

Main Page (correct)

Which part of the interface contains messages about the system activities that have just been performed?

Status Bar (B) Signup and view all the answers

What feature allows users to initiate common business processes in the system?

Control Central (B) Signup and view all the answers

How can users set their home page to any page in the system?

By changing their user preferences (C) Signup and view all the answers

What appears when a user clicks the help icon?

Help text (C) Signup and view all the answers

How are explorer zones created?

By setting up metadata (A) Signup and view all the answers

What is a key difference between static explorer zones and true explorer zones?

Creation method (B) Signup and view all the answers

In what way are special-purpose zones different from map or explorer zones?

They have specialized functionality (B) Signup and view all the answers

What happens when you click the wrench icon in the Configuration Tools class?

You are transferred to the zone's metadata (D) Signup and view all the answers

How can help text be defined for fields in explorer zones?

By defining it at the zone level (D) Signup and view all the answers

What is the purpose of BPA scripts mentioned in the text?

To walk users through business processes (A) Signup and view all the answers

Which type of environment contains configuration data according to the text?

Demonstration environment (A) Signup and view all the answers

What is the purpose of Configuration Tools mentioned in the text?

To configure user experience and add business rules (C) Signup and view all the answers

Which pages can be contained in the object display area according to the text?

All of the above (D) Signup and view all the answers

What distinguishes the demonstration environment from the initial install environment?

The initial install environment has no UI enhancements (D) Signup and view all the answers

What do Explorer zones and Map zones refer to in the text?

Special-purpose zones (C) Signup and view all the answers

What happens when you invoke help?

You are automatically positioned to the appropriate spot in the table of contents (D) Signup and view all the answers

Which method is NOT mentioned for finding information within the documentation and system?

Pop-up Help (C) Signup and view all the answers

What appears when a search in 'Find a Customer/Premise' yields only one match?

The single match is automatically selected (C) Signup and view all the answers

How long does a selected customer or premise stay in the dashboard?

Until a new customer or premise is accessed (D) Signup and view all the answers

What type of information does the Dashboard contain?

A summary of the selected customer or premise with hyperlinks to related pages and business processes (B) Signup and view all the answers

Which feature is NOT mentioned as part of the help options?

Support Ticket System (C) Signup and view all the answers

What is the purpose of the timeline zone in the business application?

To initiate business processes for each type of event (A) Signup and view all the answers

How are BPA scripts used in the business application?

To guide users through business processes (B) Signup and view all the answers

Where can business processes be initiated from according to the text?

From the Favorite Scripts menu (A) Signup and view all the answers

What is the function of BPA scripts when the search link is clicked?

Querying BPA scripts by user's search criteria (A) Signup and view all the answers

How is the 'Reprint a Bill' business process initiated according to the text?

By clicking a button in the bill history zone (D) Signup and view all the answers

What is the main function of the BPA Menu in the business application?

To initiate business processes from the Favorite Scripts menu (D) Signup and view all the answers