Noise Complaints

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What does the LEO do if the complainant would like to meet?

Determine whether the noise is excessive and in violation of an applicable City Ordinance

Request a code compliance officer through Communications

Make every effort to observe the violation from the complainant's perspective (correct)

Assist the code compliance officer to address the violation and document the same

What does the LEO do if the noise is excessive?

Determine whether the noise is excessive and in violation of an applicable City Ordinance

Request a code compliance officer through Communications (correct)

Assist the code compliance officer to address the violation and document the same

Relay that information to the requesting LEO

What should the LEO do if a code compliance officer is not on duty or is unavailable?

Relay that information to the requesting LEO (correct)

Determine whether the noise is excessive and in violation of an applicable City Ordinance

Request a code compliance officer through Communications

Assist the code compliance officer to address the violation and document the same

When should the LEO document the violation?

If requested in an Incident Report Signup and view all the answers

What action will PSD take if a code compliance officer is on duty?

Request him/her meet with the LEO on scene Signup and view all the answers

What should the LEO do if Code Enforcement is not available to respond and a violation did occur?

Advise the complainant and document findings in an Incident Report Signup and view all the answers

If the investigation reveals that no violation occurred, what should the LEO do?

Explain the reasoning to the complainant and document it in the call notes Signup and view all the answers

What should the LEO do if the noise complaint is still occurring?

Attempt to mitigate the noise by requesting the violator to lower the volume or cease the activity creating the noise Signup and view all the answers

What should the reporting LEO do if Code Enforcement is unavailable and a violation occurred?

Notify his/her supervisor that a substantiated noise complaint has been submitted Signup and view all the answers

Who should forward the report to the Chief Code Administrator within the City’s Code Enforcement Division?

The watch commander Signup and view all the answers

What should the LEO be prepared to do if necessary?

Testify at a Special Master administrative hearing Signup and view all the answers

What should prevent the LEO from applying applicable State Statutes to resolve a situation?

Nothing in this written directive Signup and view all the answers

Who should document his/her findings in an Incident Report if Code Enforcement is not available?

The LEO Signup and view all the answers

Noise Complaints

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Questions and Answers

What does the LEO do if the complainant would like to meet?

What does the LEO do if the noise is excessive?

What should the LEO do if a code compliance officer is not on duty or is unavailable?

When should the LEO document the violation?

What action will PSD take if a code compliance officer is on duty?

What should the LEO do if Code Enforcement is not available to respond and a violation did occur?

If the investigation reveals that no violation occurred, what should the LEO do?

What should the LEO do if the noise complaint is still occurring?

What should the reporting LEO do if Code Enforcement is unavailable and a violation occurred?

Who should forward the report to the Chief Code Administrator within the City’s Code Enforcement Division?

What should the LEO be prepared to do if necessary?

What should prevent the LEO from applying applicable State Statutes to resolve a situation?

Who should document his/her findings in an Incident Report if Code Enforcement is not available?

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