Noise Complaints
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Questions and Answers

What does the LEO do if the complainant would like to meet?

  • Determine whether the noise is excessive and in violation of an applicable City Ordinance
  • Request a code compliance officer through Communications
  • Make every effort to observe the violation from the complainant's perspective (correct)
  • Assist the code compliance officer to address the violation and document the same

    • What does the LEO do if the noise is excessive?

  • Determine whether the noise is excessive and in violation of an applicable City Ordinance
  • Request a code compliance officer through Communications (correct)
  • Assist the code compliance officer to address the violation and document the same
  • Relay that information to the requesting LEO

    • What should the LEO do if a code compliance officer is not on duty or is unavailable?

  • Relay that information to the requesting LEO (correct)
  • Determine whether the noise is excessive and in violation of an applicable City Ordinance
  • Request a code compliance officer through Communications
  • Assist the code compliance officer to address the violation and document the same

    • When should the LEO document the violation?

    <p>If requested in an Incident Report</p> Signup and view all the answers

    What action will PSD take if a code compliance officer is on duty?

    <p>Request him/her meet with the LEO on scene</p> Signup and view all the answers

    What should the LEO do if Code Enforcement is not available to respond and a violation did occur?

    <p>Advise the complainant and document findings in an Incident Report</p> Signup and view all the answers

    If the investigation reveals that no violation occurred, what should the LEO do?

    <p>Explain the reasoning to the complainant and document it in the call notes</p> Signup and view all the answers

    What should the LEO do if the noise complaint is still occurring?

    <p>Attempt to mitigate the noise by requesting the violator to lower the volume or cease the activity creating the noise</p> Signup and view all the answers

    What should the reporting LEO do if Code Enforcement is unavailable and a violation occurred?

    <p>Notify his/her supervisor that a substantiated noise complaint has been submitted</p> Signup and view all the answers

    Who should forward the report to the Chief Code Administrator within the City’s Code Enforcement Division?

    <p>The watch commander</p> Signup and view all the answers

    What should the LEO be prepared to do if necessary?

    <p>Testify at a Special Master administrative hearing</p> Signup and view all the answers

    What should prevent the LEO from applying applicable State Statutes to resolve a situation?

    <p>Nothing in this written directive</p> Signup and view all the answers

    Who should document his/her findings in an Incident Report if Code Enforcement is not available?

    <p>The LEO</p> Signup and view all the answers

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