82 Questions
How does Youthline Wellington aim to be an accessible service to all young people?
24/7 Helpline through phone calls, texts, webchat messages, and emails
What is the primary mode of communication for accessing the 24/7 Helpline at Youthline Wellington?
Phone calls, texts, webchat messages, and emails
What type of support does Youthline Wellington offer to young individuals?
Counselling, personalized guidance, and care
What is the main goal of Youthline Wellington's school visits, community visits, events, and expos?
Spreading awareness of mental health and well-being
What is the overarching vision of Youthline Wellington for the future?
Creating a future where every young person feels valued, supported, and empowered
What is the primary focus of Youthline Wellington's 24/7 Helpline?
Providing immediate support to anyone in crisis
What is the main aim of Youthline Wellington's school visits, community visits, events, and expos?
Spreading awareness of mental health and wellbeing
What is the primary mode of communication for accessing Youthline Wellington's 24/7 Helpline?
Phone calls, texts, webchat messages, and emails
What is the overarching goal of Youthline Wellington's diverse programmes?
Empowering young people
What does Youthline Wellington aim to nurture into all young hearts that contact their Helpline?
Resilience and confidence
What is the main focus of the Youth Development Programme at Youthline Wellington?
Empowering young people
What has featured as a large element of work for Youthline Wellington this year?
Recruitment
How many years of service is Youthline Wellington celebrating this year?
52 years
Who is the Manager at Youthline Wellington working 35 hours per week?
Vicki Beachen
Who resigned from the role of Education & Youth Development Coordinator on 10 February 2023?
Abbey Busch
Who commenced the role of Education & Youth Development Coordinator on 6 March 2023?
Lana Tovey
Who is the Crisis Response & Helpline Operations Coordinator at Youthline Wellington, reducing work hours from 20 to 10 hours per week on 10 April 2023?
Annelies Kuypers
How many hours did Youthline Wellington Helpline Counsellors contribute to the Helpline in 2023?
516.50 hours
How many Helpline counsellors moved up to solo status in 2023?
6 Helpline counsellors
How many young people participated in the 20-week Youth Development Programme in 2023?
38 young people
How many Mental Health Peer Support Programmes were delivered by Youthline Wellington in 2023?
5 Mental Health Peer Support Programmes
Who provided risk management training to current members despite no Intake in 2023?
Youthline Wellington's Youthline Training Coordinator
How many organizations had attendees at the Ongoing Education Programme workshop delivered by Youthline Wellington in 2023?
At least 2 different organizations
Who is the current Education and Youth Development Coordinator at Youthline Wellington?
Lana Tovey
Who has been instrumental in implementing changes required for Helpline volunteers at Youthline Wellington?
Annelies Kuypers
Who has taken over the role of Office Administrator and Volunteer Coordinator at Youthline Wellington?
Emma Croxson-Page
Who is the current supervisor who has taken on the role of Training Coordinator at Youthline Wellington?
Tui Davies
What is the length of time Vicki Beachen has been with Youthline Wellington?
18 years
In 2023, Youthline Wellington celebrates how many years of providing Helpline Counselling and youth development services?
52 years
What is the primary focus of the Mental Health Peer Support Programs at Youthline Wellington?
Providing understanding and support to those facing similar struggles
What is the source of funding for Youthline Wellington's vital services?
Generosity of partners, funders, and supporters in the community
What has the National Executive committed to focusing on for the benefit of young people at Youthline Wellington?
Improving the Helpline and providing services for young people faltering through post-pandemic uncertainty
What is the purpose of the Training Programmes at Youthline Wellington?
To offer invaluable training to volunteers and staff
What is the role of the National Steering Group at Youthline Wellington?
Discussing a Memorandum of Understanding (MoU) and signing it off
What is the main commitment of Youthline Wellington towards empowering young people?
Equipping young people, volunteers, and staff with vital life skills and self-belief
In which year was Youthline founded?
1970
Who founded Youthline?
Father Felix Cornelius Donnelly
What is the role of Vicki Beachen at Youthline Wellington?
Office Administrator and Volunteer Coordinator
What is the primary focus of the Mental Health Peer Support Programs at Youthline Wellington?
Providing peer support for mental health challenges
Recruitment was not a significant part of the author's work this year.
False
Youthline Wellington is celebrating 52 years of service this year.
True
Vicki Beachen works 40 hours per week as the Manager of Youthline Wellington.
False
True or false: Youthline Wellington offers a 24/7 Helpline service through phone calls, texts, webchat messages, and emails
True
True or false: Youthline Wellington aims to empower young people by providing essential life skills and offering life-changing support
True
True or false: Youthline Wellington's diverse programmes include the Mental Health Peer Support Programme
True
True or false: Youthline Wellington's primary mode of communication for accessing their 24/7 Helpline is through mail correspondence
False
Charmaine Ross is the Chairperson of Youthline Wellington.
True
Youthline Wellington's Training Programmes are solely guided by paid staff.
False
Youthline Wellington is a for-profit organization.
False
The National Steering Group has discussed a Memorandum of Understanding (MoU) set to be signed off in January 2024.
False
Youthline Wellington's primary mode of communication for accessing the 24/7 Helpline is through social media platforms.
False
Youthline Wellington aims to nurture self-belief and vital life skills in young people.
True
Youthline Wellington has received funding support from Ignite for marketing and promotion.
True
The National Executive at Youthline Wellington is committed to improving the Helpline and providing services for young people faltering through post-pandemic uncertainty.
True
Youthline Wellington's Mental Health Peer Support Programs only offer understanding to those facing similar struggles.
False
Youthline Wellington has met with the National Steering Group five times in 2023.
False
Youthline Wellington's Personal Development Programme is not a part of its diverse programs.
False
Youthline Wellington relies on the generosity of partners, funders, and supporters in the community to continue vital services.
True
Vicki Beachen has been with Youthline Wellington for 18 years
True
Lana Tovey succeeded Abbey Busch as the education and youth development coordinator
True
Emma Croxson-Page took over from Lisa Louw as the Office Administrator and Volunteer Coordinator
True
Annelies Kuypers has been instrumental in implementing changes required for Helpline volunteers
True
Tui Davies has taken on the role of Training Coordinator at Youthline Wellington
True
Youthline Wellington celebrates 52 years of providing Helpline Counselling and youth development services in 2023
True
Youthline Wellington has raised significant funds through their Digital Appeal and movie fundraiser
True
AV Funding Youth contributed $9,565 to Youthline Wellington through their Charity Dinner Dance fundraisers
True
The Youth Development Programme at Youthline Wellington has engaged young people from 14 different schools
True
Youthline Wellington has collaborated with various organizations and businesses, participated in events and expos, and worked with community groups and schools in delivering workshops and programs
True
Youthline Wellington expresses gratitude to all volunteers who contribute to the organization's operations
True
Governance members are recruiting individuals with past or present Helpline experience for a Strategic Plan review
True
Did 50% of the attendance at a cross-centre webchat training in September consist of Youthline Wellington members?
True
Did 6 Helpline counsellors move up to solo status, including phone, text, and webchat counseling in 2023?
True
Did Youthline Wellington deliver 1 Ongoing Education Programme workshop with attendees from at least 2 different organizations and 13 individuals?
True
Did 30 individuals opt into the Extension Option to earn their full Level 3 Certificate in Youth Work during the 20-week Youth Development Programme?
True
Was the Youthline Wellington's Youthline Training Coordinator able to provide risk management training to current members despite no Intake this year?
True
Did 5 Mental Health Peer Support Programmes connect with approximately 36 young people in 2023?
True
Did Youthline Wellington's Manager, Vicki Beachen, acknowledge her role in accessing and accounting for funding and managing relationships with potential funders and supporters?
True
Did the Recruitment of a Wellbeing Coordinator become an important development to support mental health and wellbeing for rangatahi at Youthline Wellington?
True
Did 38 young people participate in the 20-week Youth Development Programme in 2023?
True
Was the programme well received at an Intermediate school and has opened doors for future deliveries at Intermediate schools?
True
Did the Youth Development Programme groups run youth events focused on Mental Health Awareness and Youth Life Skills and Safety?
True
Did the Youthline Wellington Helpline Counsellors contribute 516.50 hours to the Helpline and undertake 191 shifts in 2023?
True
Study Notes
Youthline Wellington Annual Report 2023
- The organization aims to equip young people, volunteers, and staff with vital life skills and self-belief to transform lives and foster resilience.
- Programs like the Personal Development Programme and Training Programmes are guided by compassionate volunteers and staff to offer invaluable training to other volunteers and staff.
- Mental Health Peer Support Programs offer invaluable understanding and support to those facing similar struggles.
- Youthline Wellington is a registered charity relying on the generosity of partners, funders, and supporters in the community to continue vital services.
- The organization is committed to empowering young people, transforming their futures, and nurturing their resilience.
- The Chairperson, Charmaine Ross, highlights the 53rd year of operations and the organization's financial situation, fundraising efforts, and strategic planning.
- Funding has been readily sourced, and the financial situation is looking promising, supported by fundraising efforts and a project for marketing and promotion for volunteer recruitment.
- The organization received support from Ignite for marketing and promotion and access to Kate Smith for a strategic plan review.
- Post-pandemic, the organization is working on a way forward considering challenges like post-traumatic shock, exhaustion, mistrust, and uncertainty.
- The National Steering Group has met three times in 2023 and discussed a Memorandum of Understanding (MoU), which is set to be signed off in March/April 2024.
- The National Executive has committed to working together in the interests of young people, with a focus on improving the Helpline and providing services for young people faltering through post-pandemic uncertainty.
- Each independent and autonomous Youthline puts significant resources into volunteer recruitment, training, development, and triage, with possibilities for future cooperative work.
Youthline Wellington Annual Report 2023
- Lack of applications for Helpline Counsellor Intake despite a large number of expressions of interest due to changing volunteering landscape and community challenges.
- Youthline Wellington's Youthline Training Coordinator provided risk management training to current members despite no Intake this year.
- 50% of the attendance at a cross-centre webchat training in September was made up of Youthline Wellington members.
- Youthline Wellington Helpline Counsellors contributed 516.50 hours to the Helpline and undertook 191 shifts in 2023.
- 6 Helpline counsellors moved up to solo status, including phone, text, and webchat counseling.
- Youthline Wellington delivered 1 Ongoing Education Programme workshop with attendees from at least 2 different organizations and 13 individuals.
- 38 young people participated in the 20-week Youth Development Programme, with 30 opting into the Extension Option to earn their full Level 3 Certificate in Youth Work.
- Youth Development Programme groups ran youth events focused on Mental Health Awareness and Youth Life Skills and Safety.
- 5 Mental Health Peer Support Programmes were delivered, connecting with approximately 36 young people.
- The programme was well received at an Intermediate school and has opened doors for future deliveries at Intermediate schools.
- The Youthline Wellington Manager, Vicki Beachen, acknowledges her role in accessing and accounting for funding and managing relationships with potential funders and supporters.
- The past year has been challenging for staff and volunteers, with tiredness, anxiety, and uncertainty noted, and sickness impacting the organization. The recruitment of a Wellbeing Coordinator has been an important development to support mental health and wellbeing for rangatahi.
Test your knowledge about Youthline Wellington and its impact on the youth community in the greater Wellington Region. Learn about the support and empowerment provided to young individuals, and the essential life skills and life-changing support offered by Youthline Wellington.
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