Podcast
Questions and Answers
What is the maximum time you should wait for your Nomad modem to reconnect automatically after making a payment?
What is the maximum time you should wait for your Nomad modem to reconnect automatically after making a payment?
Which of the following methods is recommended if your service has not restored after the waiting period?
Which of the following methods is recommended if your service has not restored after the waiting period?
In case the modem fails to reconnect after the initial step and power cycling, what action should be taken next?
In case the modem fails to reconnect after the initial step and power cycling, what action should be taken next?
Where can you reach out for help if you are still experiencing issues after trying to reconnect?
Where can you reach out for help if you are still experiencing issues after trying to reconnect?
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What is the first step suggested to restore service after making a payment?
What is the first step suggested to restore service after making a payment?
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Study Notes
Nomad Internet Modem Reconnection
- Nomad modem reconnection after payment may take up to 2 hours.
- Wait 2 hours for automatic reconnection.
- If service hasn't restored after 2 hours, power cycle the modem.
- Power cycle by unplugging the modem, waiting, and plugging it back in.
- Contact support if issues persist.
- Phone support: 281-800-1000
- Live chat support available.
- Email support: [email protected]
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