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Questions and Answers

What does product policy primarily focus on?

  • The quantity of products a company produces
  • The design of a company's sales program including type and additional services (correct)
  • Pricing strategies for each product
  • Marketing promotions and campaigns

Which of the following is an example of vertical diversification in product policy?

  • Buying another brand that offers the same product
  • Producing new products within the same company (correct)
  • Offering limited edition variants of an existing product
  • Launching a new product in a completely different market

What is the main objective of distribution in marketing?

  • To promote products effectively in different markets
  • To design and control the transfer of products from producer to buyer (correct)
  • To increase product prices and profitability
  • To innovate new product features continuously

What does product elimination refer to in product policy?

<p>Stopping the production of certain products (A)</p> Signup and view all the answers

Which term accurately describes the approach of horizontal diversification?

<p>Adding new products in the same market segment (C)</p> Signup and view all the answers

Why is durability significant in product marketing?

<p>It affects customer satisfaction and retention (B)</p> Signup and view all the answers

What role does marketing play in the distribution of products?

<p>It determines the channels through which products reach customers (C)</p> Signup and view all the answers

Which of the following best describes value retention in product marketing?

<p>The ability of a product to withstand competition and maintain customer loyalty (A)</p> Signup and view all the answers

What is a key advantage of single procurement compared to stock procurement?

<p>Lower storage costs (A)</p> Signup and view all the answers

Which of the following is a disadvantage of just-in-time procurement?

<p>Increased risk of supplier delays (B)</p> Signup and view all the answers

How does stock procurement benefit from higher quantities?

<p>Decreased procurement costs (A)</p> Signup and view all the answers

What is a notable risk associated with stock procurement?

<p>Risk of capital quality loss (A)</p> Signup and view all the answers

Which factor increases the planning need in just-in-time procurement?

<p>Dependencies on supplier logistics (A)</p> Signup and view all the answers

In terms of total costs, what primarily affects the optimal order request?

<p>Total handling and storage costs (B)</p> Signup and view all the answers

Why might a business face production delays under a single procurement strategy?

<p>Due to no instant adaptation of production quantities (C)</p> Signup and view all the answers

What is a common misconception about just-in-time procurement?

<p>It eliminates all storage needs (D)</p> Signup and view all the answers

Which aspect is NOT a characteristic of stock procurement?

<p>Low capital lock-up (D)</p> Signup and view all the answers

What might be a consequence of waiting for better prices in just-in-time procurement?

<p>Potential loss of purchasing opportunities (B)</p> Signup and view all the answers

What is a primary objective of materials management?

<p>Minimize procurement costs (D)</p> Signup and view all the answers

Which factor is crucial when deciding between a single supplier and multiple suppliers?

<p>Ease of coordinating transport costs (B)</p> Signup and view all the answers

What does the term 'throughput time' refer to in logistics?

<p>Time taken for customers to receive orders (A)</p> Signup and view all the answers

Which planning is focused on raw materials and unfinished goods?

<p>Production planning (A)</p> Signup and view all the answers

What is a key risk of relying on only one supplier?

<p>Production outages in case of failure (B)</p> Signup and view all the answers

What is a significant consideration for procurement politics?

<p>Coordination of several suppliers (D)</p> Signup and view all the answers

Which type of requirement planning focuses on finished goods?

<p>Sales planning (D)</p> Signup and view all the answers

What is typically NOT a goal of optimizing materials management?

<p>Minimizing production quality (B)</p> Signup and view all the answers

Which principle involves minimizing inventory holding costs?

<p>Just-in-time ordering (A)</p> Signup and view all the answers

Which planning dimension is concerned with short-term needs?

<p>Procurement planning (D)</p> Signup and view all the answers

What does supplier politics primarily deal with?

<p>Managing relationships with suppliers (D)</p> Signup and view all the answers

What is the time between ordering and receiving a product characterized as?

<p>Lead time (B)</p> Signup and view all the answers

When considering supply logistics, which of the following is important?

<p>Identifying optimal delivery routes (D)</p> Signup and view all the answers

Flashcards

Product Policy

A company's sales program plan, including product types, quantities, and additional services.

Product Retention

Keeping existing products in the company's lineup.

Product Changes

Making modifications to existing products.

Product Innovation

Creating new products or improving existing ones.

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Horizontal Buying

Buying another brand that sells a similar product.

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Vertical Diversification

A company introducing new product lines that are related but not the same as existing ones.

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Distribution

Planning and managing the movement of a product from producer to buyer.

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Product Elimination

Stopping production of a product or product line.

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Single Procurement

A procurement method with short storage times, low capital lock-up, and lower storage costs. It focuses on ordering smaller quantities of goods less frequently.

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Stock Procurement

Procurement that buys larger quantities of goods, leading to lower per-unit costs. It requires significant storage space.

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Just-in-Time Procurement

A method for procuring goods directly before they are needed, avoiding storage and reducing risk of obsolescence.

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Order Costs

Costs related to placing and processing an order for goods—this can include things such as paperwork or staff time.

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Storage Costs

Expenses related to maintaining inventory. This includes warehouse space, security, and potential obsolescence costs.

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Optimal Order Volume

The quantity of goods that minimizes total costs by balancing order costs against storage costs.

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X-Goods

A category of goods with high procurement costs, potentially due to infrequent ordering and/or high product storage needs.

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Y-Goods

A category of goods requiring careful planning, potentially with significant supplier dependencies or longer lead times, therefore higher planning and risk.

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Z-Goods

A category of goods with relatively low procurement costs, often due to large stock and/or easily available suppliers.

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Capital Lock-up

The amount of funds tied up in inventory, representing a cost of holding stock.

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Material Management Objectives

Minimizing costs (procurement, materials, and logistics) while ensuring good quality and timely delivery of products

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Throughput Time

The time taken between ordering and receiving a product

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Procurement Objectives

Ensuring the right goods and services are available for operations, effectively planned and strategically managed

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Outsourcing Decisions

Strategic choices on whether to produce internally ('make') or buy from external suppliers ('buy')

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Supplier Base

The number and locations of suppliers

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Procurement Planning

Planning for the needs of raw materials, auxiliary materials, and other goods/services to match sales and production plans

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Requirements Planning

Determining the needed inputs for production

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Parts List

A detailed list of all the components required for producing a final product

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Procurement Costs

Costs associated with purchasing goods and services

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Deployment Principles

Methods for managing the delivery and acquisition of products

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Raw Materials

Basic inputs used in the manufacturing process.

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Auxiliary Materials

Supporting materials used in the manufacturing process.

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Finished Goods

Products fully assembled and ready for sale.

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Production Planning

The process of specifying how to produce goods.

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Sales Planning

Forecasting future sales to influence procurement and production plans

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Supply Readiness

Ensuring materials are available when needed.

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Study Notes

General Business Administration - Bachelor

  • Course offered by Wiesbaden Business School, taught by Prof. Dr. Markus Faber
  • Course covers a broad range of topics in business administration

Agenda

  • Introduction
  • Basics of Business Administration
  • Material
  • Production
  • Marketing
  • Objectives
  • Management
  • Organization
  • Human Resources
  • Financing and Investment
  • Accounting/Controlling
  • Mega Trends and Perspectives

Introduction - Why?

  • Why is Business Administration relevant for students?
  • Why did students choose to study Business Administration?

Introduction - What?

  • Objectives of the course "General Business Administration"
  • Understanding business administration/management as a science
  • Knowing the most relevant cornerstones of business administration
  • Understanding a company as an organism
  • Preparing for future courses
  • Shifting perspective from customer to producer

Introduction - What? - Systems

  • Example: Apple and Tesla

Introduction - What? - Top 50 Most Valuable Companies

  • Data from 2023, ranks companies by market cap
  • Data included for a range of global sectors

Introduction - What? - Operating Institution (1/2)

  • Diagram illustrating the interconnectedness of sourcing, supplies, assets, operations, finance, accounting, and controlling within a company
  • Shows the flow of transactions with external actors (government, customers).

Introduction - What? - Operating Institution (2/2)

  • Diagram illustrating the company's relationship with financial markets, procurement markets, material, production, and sales markets.

Introduction - How/When?

  • Relevant information: See StudIP
  • Literature: (specific books by Wöhe and Vahlen)
  • Other materials: Script and Content of the Course; Financial Times

Basics of Business Administration - Science

  • Identification and increase of knowledge (research)
  • Qualitative aspects
  • Quantitative aspects
  • Imparting and broadening knowledge (teaching)
  • Education for jobs
  • Universities
  • In-company training

Basics of Business Administration - Science - Business Administration and Science

  • Characteristics of a science with four elements
  • Object of knowledge (focus on economics in a company; decisions about scarce goods)
  • Knowledge target (theoretical and practical)
  • Methods (interdisciplinary science, methodology; gaining information in a context)
  • System (cause-and-effect mechanisms in context)

Basics of Business Administration - Science - Business Administration in the Context of Science

  • Ideal sciences (logic, mathematics, methods)
  • Real sciences (biology, chemistry, physics)
  • Social sciences (sociology, political sciences, psychology)
  • Humanities (law, arts, languages)
  • Economic sciences (economics, business administration)

History of BA Science - Main Steps of Development

  • Antiquity (400 B.C.) - Lively long-distance trade, skepticism towards profit, Aristotle's view of money
  • Middle Ages (1200 onwards) - Compatibility of economy and religion, Thomas Aquinas' Just Price, prohibition of interest
  • Modern Times (1650 onwards) - State promoting trade, mercantilism, maximization of state wealth, import duties
  • 19th Century (1800 onwards) - Trade as an industry, national economy (A. Smith), first industrial revolution, cheap labor
  • 20th Century (1900 onwards) - Birth of modern business administration, business schools, business administration as an independent science since 1912

Science and BA - Needs, Definitions, Principles (1/5)

  • Maslow's hierarchy of needs (physiological, safety, belongingness, esteem, self-actualization)

Science and BA - Needs, Definitions, Principles (2/5)

  • Kinds of individual economies (producers, consumers, private, governmental)
  • Company characteristics (open, dynamic, complex, autonomous, market-oriented, social system)
  • Principles (maximizing output, minimizing input, optimizing)

Science and BA - Needs, Definitions, Principles (3/5)

  • Effectiveness (assessment of target achievement, measured by efficiency and profitability; doing the right things)
  • Efficiency (assessment of the relationship between service provided and use of resources, measured by productivity; doing things right)
  • Goods (physical, non-physical, services)

Science and BA - Needs, Definitions, Principles (5/5)

  • Comparison of market economy and planned economy (socialist centrally planned economy and capitalist market economy)
  • Prerequisites for both economies (use of production factors, economic efficiency, financial equilibrium)

Science and BA - Code of Conduct of Business Administration Science

  • Visible reality versus value judgments
  • Experience object of business administration
  • Object of business administration knowledge

Material - Basics

  • Basics
  • Procurement
  • Storage

Material - Basics (Decision and Function-Oriented Model)

  • Company constitutive decisions (location, legal form, cooperations); general management (controlling, organization, human resources)
  • Performance (research and development, logistics); procurement; production; marketing; accounting/finance; economy
  • Suppliers → real goods → nominal goods → customers

Material - Basics

  • The object of materials management (supply and disposal of goods for all areas in accordance with requirements)
  • Procurement and logistics
  • Merchandise management and procurement management are synonymous with materials management

Material - Objects and Types of Materials Management

  • Raw materials; auxiliary materials; operating materials/consumables; completed goods; other goods; info + resources; assets; services

Material - Objectives

  • Costs
  • Time
  • Output (quality, supply readiness, right time, location, quantity, status quo)

Procurement (Basics)

  • Objectives (ensuring needs-based supply)
  • Strategic considerations (outsourcing decisions, supplier quantity/location)
  • Operative considerations (planning needs, stock planning, supplier policies)

Procurement (Requirements Planning)

  • Requirements planning (procurement planning, production planning, sales planning, using an example of an automotive parts list)
  • Deployment principles (single procurement, stock procurement, just-in-time)
  • Cost trends as a function of order volumes (optimum order quantity, trade-offs)

Storage (Basics)

  • Comparison of manual and automatic bearings (flexible space allocation, short training times, handling costs)
  • Barcode shapes (linear, stacked, 2D, 3D)
  • RFID system - structure

Storage - Cycle

  • Pallets and containers cycle, challenges (returning empty containers, documentations, defective containers, stock fluctuations)

Production - Basics

  • Production management (design, implementation of transformation of production factors in internal services/products using production processes)
  • Input factors (raw materials, auxiliary materials, consumables, human resources)
  • Combination of factors
  • Production Process
  • Output (products/services)
  • Objectives (cost optimization, deadline compliance, throughput time, quantity, quality)
  • Different types of production (individual, serial, mass)
  • Shop floor
  • Workshop / flow production

Production - Planning

  • Differences between inventory management and production planning (independent demand(forecasting), dependent demand (intermediate products))
  • Process of production planning (business planning, aggregated планирование, master production scheduling, material requirement planning, process planning, manufacturing resource planning)
  • Dimensions of aggregation (time, spatial, factual)
  • Production control alternatives (push/pull)
  • Target operationalization

Marketing - Basics

  • Problem-solving process (analysis of situation, definition of objectives, definition of strategy, definition of instruments, creation of marketing mix, implementation, evaluation)
  • Monitoring functions (planning, controlling, management, assignment, decision)
  • Sales market (all consumers to whom a company turns, purchase decision process)
  • Market research (object of purchase, purchasing goals, purchasing influencers, decision makers, buyer, user)
  • Market segmentation (geographic, demographic, socio-psychological, behavioral)
  • Product ideas - idea selection (interesting because of economic reasons, fit in existing portfolio, performance, technical feasibility, high risk)

Marketing - Product

  • Product development (research, development, prototyping, tests, optimization, market surveys, production launch/marketing tools)
  • Design considerations (functionality, service abilities, operational safety, susceptibility to failure, durability, value retention)
  • Product policy (retention, product changes, product innovation, product elimination, horizontal/vertical/lateral diversification, differentiation)

Marketing - Place

  • Distribution (design and control of product transfer)
  • Sales channels (direct, indirect, mixed paths, sales bodies, own bodies, others)
  • Logistical distribution ( part of logistics of a company; activities of transfer; main objectives-right product at right time/location at minimal cost, objective: high delivery service at minimal cost)
  • Degree of distribution (product availability)
  • Direct and Indirect sales paths
  • Franchising

Marketing - Price

  • Conditions policy (pricing of products/services, terms and conditions, rebates/discounts/credit financing
  • Pricing policy decisions (price-performance ratio, customer/target oriented)
  • Practice-oriented price determination (risk appetite, competitor behavior, pricing strategies)
  • Causes for price setting (new product introductions, modifications, changes, optimized prices)
  • Price orientations (cost-oriented, profit-oriented, demand-oriented, competitor/industry-oriented)
  • Cost orientation (progressive costing, mark-up costing, full cost accounting, partial cost accounting)
  • Profit orientation (setting a profit target, break-even analysis)
  • Demand-oriented pricing (value perception by buyer, based on market data)
  • Competitive pricing (bases price on competitors)
  • Price differentiation (spatial, time-related, according to target customer group, sales path, and body, according to order size, according to quantity)
  • Price increases/reductions (market, cost, volume, competition)

Marketing - Promotion

  • Communication policy and public relations (aim is to inform about products, create positive image with current/future customers)
  • Public relations
  • Advertising concept/functions (information delivery/market transparency)
  • Main objectives of advertising (announcement, information, image/building, action-trigger, immediate sale, further activities, message forwarding)
  • AIDA concept
  • Elements of advertising concept (advertising object, target group, objectives, budget, location, period, media, message)

Objectives - Types

  • Factual objectives - Specific actions in business operations; performance, financial, social, and ecological
  • Formal objectives - Overarching, expressed success of entrepreneurial activity, productivity, economic efficiency, profitability
  • Formal and Factual Objectives are based on Economic Efficiency and are also tied to Environmental protection

Objectives - Types (Functions)

  • Decision-making process: Orientation, evaluation, selection
  • Decision realization: Coordination, motivational, appraisal
  • Review of consequences: Control

Objectives - Types (Example)

  • Resource objective (conserve/keep scarce resources)
  • Emission and waste objectives (avoid, reduce, recycle, dispose of polluting emissions/waste)
  • Risk objectives (minimize potential dangers, prevent incidents, risk limitation)

Objectives - Setting Process

  • Management cycle (will formation, measure decisions, organization, will enforcement, control,
  • Step-by-step development of a possible target system (target search, operationalization, ordering, feasibility check, decision, implementation, review)
  • Base of the target search (theory of firm - premises: homo economics, individual decision makers; reality/empirically - existence of other goals, security, qualitative growth, social responsibility)
  • Target Operationalization
    • Target content
    • Target extent
    • Temporal reference
    • Organizational reference (who, departments, goals, employees)

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