Podcast
Questions and Answers
What percentage of ownership does Willis Europe BV have in the structure?
What percentage of ownership does Willis Europe BV have in the structure?
- 25.1%
- 50%
- 100%
- 74.9% (correct)
Which city is NOT mentioned as having an office for Willis South Africa?
Which city is NOT mentioned as having an office for Willis South Africa?
- Johannesburg
- Cape Town
- Pretoria (correct)
- Stellenbosch
What level is the BEE rating of Willis South Africa?
What level is the BEE rating of Willis South Africa?
- Level 3
- Level 2
- Level 1 (correct)
- Level 4
What aspect is NOT emphasized in the selection of Willis South Africa employees?
What aspect is NOT emphasized in the selection of Willis South Africa employees?
How many offices does Willis South Africa operate within the country?
How many offices does Willis South Africa operate within the country?
Which type of companies does Willis South Africa provide services to?
Which type of companies does Willis South Africa provide services to?
What is the combined experience of employees at Willis South Africa?
What is the combined experience of employees at Willis South Africa?
Which option describes the type of clients that Willis South Africa serves?
Which option describes the type of clients that Willis South Africa serves?
What is the primary function of the Client Advocate in the risk management process?
What is the primary function of the Client Advocate in the risk management process?
Why is employing insurance specialists considered essential in today's insurance environment?
Why is employing insurance specialists considered essential in today's insurance environment?
Which aspect of risk management is directly supported by the Claims Advocacy role?
Which aspect of risk management is directly supported by the Claims Advocacy role?
What is a key feature of WTW's service delivery model?
What is a key feature of WTW's service delivery model?
What does 'Access To Global Markets' imply in the context of risk management?
What does 'Access To Global Markets' imply in the context of risk management?
How do research and development specialists contribute to risk management?
How do research and development specialists contribute to risk management?
What key characteristic is emphasized in the approach to client interactions?
What key characteristic is emphasized in the approach to client interactions?
What is indicated by the term 'Insurance Market Interface' in WTW's context?
What is indicated by the term 'Insurance Market Interface' in WTW's context?
What differentiates WTW’s approach from generalists in insurance?
What differentiates WTW’s approach from generalists in insurance?
What is a significant advantage provided by the service team?
What is a significant advantage provided by the service team?
Which of the following is NOT part of the offered bespoke solutions?
Which of the following is NOT part of the offered bespoke solutions?
What tool is used to assist with risk management?
What tool is used to assist with risk management?
Which service is highlighted as a method to handle claims?
Which service is highlighted as a method to handle claims?
What aspect of client experience is prioritized?
What aspect of client experience is prioritized?
What type of expertise is highlighted in understanding business model risk exposures?
What type of expertise is highlighted in understanding business model risk exposures?
What is the role of senior management in the service provided?
What is the role of senior management in the service provided?
What year is associated with the deep history of WTW in South Africa?
What year is associated with the deep history of WTW in South Africa?
Which of the following best describes WTW's financial strength in 2023 globally?
Which of the following best describes WTW's financial strength in 2023 globally?
How many countries does WTW operate in across the African continent?
How many countries does WTW operate in across the African continent?
What is a significant feature of WTW's operational strategy?
What is a significant feature of WTW's operational strategy?
What partnership does WTW have to enhance its operational culture?
What partnership does WTW have to enhance its operational culture?
Which area is highlighted as part of WTW's value proposition for clients?
Which area is highlighted as part of WTW's value proposition for clients?
What notable aspect does WTW possess in Africa compared to other brokers?
What notable aspect does WTW possess in Africa compared to other brokers?
Which city is likely to host WTW's headquarters in Africa given its history?
Which city is likely to host WTW's headquarters in Africa given its history?
What is the primary responsibility of Willis South Africa (Pty) Limited?
What is the primary responsibility of Willis South Africa (Pty) Limited?
Which license category does Willis South Africa (Pty) Limited NOT hold?
Which license category does Willis South Africa (Pty) Limited NOT hold?
Where is the physical address of the Cape Town office located?
Where is the physical address of the Cape Town office located?
Who should complaints be directed to at Willis South Africa (Pty) Limited?
Who should complaints be directed to at Willis South Africa (Pty) Limited?
What kind of insurance does Willis South Africa (Pty) Limited possess?
What kind of insurance does Willis South Africa (Pty) Limited possess?
For which service category does Willis South Africa (Pty) Limited have a Financial Services Board License?
For which service category does Willis South Africa (Pty) Limited have a Financial Services Board License?
Which is the correct contact number for the Johannesburg office?
Which is the correct contact number for the Johannesburg office?
Which statement regarding the Ombud for Financial Services Providers is true?
Which statement regarding the Ombud for Financial Services Providers is true?
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Study Notes
WTW Risk Management Value Proposition
- WTW provides a comprehensive risk management service to businesses, delivering expertise in areas like research and development, risk management, and claims advocacy.
- Businesses have access to local and global markets through WTW’s Client Advocate service.
- The company specializes in providing industry-specific advice, tailoring solutions to manage risk, minimize costs, and promote business growth.
- WTW emphasizes data-driven insights, using advanced analytics and technologies to deliver effective risk solutions.
- WTW’s clients include major South African brands, benefitting from their experience in servicing corporate clients.
- WTW’s value proposition centers around building a trusted partnership, providing expert client advocacy, and offering comprehensive claims management services.
WTW South Africa
- Willis Towers Watson (WTW) is a global advisory, broking, and solutions company.
- WTW South Africa is a leading insurance broker with a significant African footprint spanning 36 countries.
- The South African branch of WTW has been in operation for over 71 years, demonstrating a strong commitment to the region.
- The company has a network of 160 colleagues across South Africa, generating a revenue of R363 million in 2023.
- WTW South Africa boasts a Level 1 BEE rating, signifying dedication to diversity and inclusion.
- It is a recognized industry leader, partnering with major Johannesburg Stock Exchange (JSE)-listed companies and other global and local businesses.
Company Structure
- WTW South Africa has a 74.9% ownership stake from Willis Europe BV and a 25.1% stake from Willis Development Trust.
- The company maintains multiple offices across South Africa, with locations in Johannesburg, Durban, Cape Town, and Stellenbosch.
Staff Expertise
- WTW’s team comprises experienced risk and insurance professionals, with a collective experience of over 750 years.
- The company has a proven track record of success, demonstrated through competitive pricing, empowered and entrepreneurial colleagues, and effective claim negotiation and settlement.
Operational Excellence and Compliance
- WTW South Africa has a strong commitment to operational excellence, maintaining a robust infrastructure and a culture of compliance.
- The company emphasizes information security through robust governance policies.
- WTW’s operational effectiveness is further highlighted through its partnership with Ask GS.
Contact Information
- Website: www.wtwco.com
- Head Office (Johannesburg): 1 Harries Rd, Illovo, Johannesburg, 2196
- Phone: +27 11 535 5400
- Fax: +27 11 784 1610
- Company Registration No.: 1997/020469/07
- FSB License No.: 267
Key Takeaways
- WTW distinguishes itself as a specialized insurance provider, offering expertise in various insurance disciplines.
- The company prioritizes client advocacy, providing a dedicated team to address client needs.
- WTW South Africa is a trusted risk partner, positioned to provide comprehensive risk management solutions to businesses.
- Its commitment to operational excellence, compliance, and data-driven insights makes it a valuable resource for businesses seeking effective risk management strategies.
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