Effective Leadership and Expectations Quiz
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Questions and Answers

What should effective leaders do to ensure their people are doing their job effectively?

  • Communicate their expectations in writing
  • Set expectations through their own behavior (correct)
  • Plan and decide but not enact
  • Assess and measure outcomes
  • What is the essence of adaptive decision-making?

  • Quickly recognizing and responding to change (correct)
  • Accurately evaluating outcomes
  • Considering credible information from multiple sources
  • Identifying positive and negative outcomes
  • How can leaders ensure accurate evaluation?

  • By considering credible information from multiple sources (correct)
  • By anticipating and predicting future outcomes
  • By constantly communicating their expectations
  • By setting expectations through their own behavior
  • Study Notes

    • Effective leaders empower their people to do their job effectively.
    • Leaders must constantly communicate their expectations in face-to-face interactions, not just rely on written policies and procedures.
    • Leaders set expectations by serving as deliberate role models.
    • To expect someone to do something is to think they will actually do it.
    • Effective leadership requires the capacity to plan and decide; however, without the capacity to enact, nothing gets accomplished.
    • Effective leaders continuously assess and measure the outcomes of their actions, and of the actions of the people under their command.
    • Based on evaluation results, effective leaders continuously refine and change their course of action.
    • The essence of adaptive decision-making is the capacity to quickly recognize and respond to change.
    • Without the continuous, accurate evaluation of outcomes, leaders cannot accomplish even a simple mission.
    • Accurate evaluation means considering credible information from multiple and even conflicting sources.
    • Effective evaluation must identify positive and negative outcomes, and anticipate and predict future outcomes.

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    Test your knowledge about effective leadership, communication of expectations, capacity to plan and decide, continuous assessment, adaptive decision-making, and accurate evaluation of outcomes.

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