3 Questions
What should effective leaders do to ensure their people are doing their job effectively?
Set expectations through their own behavior
What is the essence of adaptive decision-making?
Quickly recognizing and responding to change
How can leaders ensure accurate evaluation?
By considering credible information from multiple sources
Study Notes
- Effective leaders empower their people to do their job effectively.
- Leaders must constantly communicate their expectations in face-to-face interactions, not just rely on written policies and procedures.
- Leaders set expectations by serving as deliberate role models.
- To expect someone to do something is to think they will actually do it.
- Effective leadership requires the capacity to plan and decide; however, without the capacity to enact, nothing gets accomplished.
- Effective leaders continuously assess and measure the outcomes of their actions, and of the actions of the people under their command.
- Based on evaluation results, effective leaders continuously refine and change their course of action.
- The essence of adaptive decision-making is the capacity to quickly recognize and respond to change.
- Without the continuous, accurate evaluation of outcomes, leaders cannot accomplish even a simple mission.
- Accurate evaluation means considering credible information from multiple and even conflicting sources.
- Effective evaluation must identify positive and negative outcomes, and anticipate and predict future outcomes.
Test your knowledge about effective leadership, communication of expectations, capacity to plan and decide, continuous assessment, adaptive decision-making, and accurate evaluation of outcomes.
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