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Written Communication Principles
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Written Communication Principles

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Questions and Answers

What is a characteristic of written communication?

  • It always requires immediate feedback.
  • It is limited to electronic formats.
  • It allows for asynchronous communication. (correct)
  • It usually occurs in real time.
  • Which of the following is NOT a disadvantage of written communication?

  • Requires careful editing before sending.
  • May not provide immediate feedback.
  • Is always less clear than verbal communication. (correct)
  • Takes longer to compose than speech.
  • What principle must be adhered to for achieving clarity in written communication?

  • Adapt the message to fit the reader's understanding. (correct)
  • Avoid any revisions once the first draft is written.
  • Use passive voice to sound more formal.
  • Use complex vocabulary to impress the reader.
  • What effect does using concrete language have in written communication?

    <p>It enhances clarity and understanding.</p> Signup and view all the answers

    Which of the following is an example of strong expression in written communication?

    <p>A skilled artisan.</p> Signup and view all the answers

    Which example uses active voice?

    <p>The team completed the report.</p> Signup and view all the answers

    What is one advantage of collaborative written communication?

    <p>It enables multiple contributions before finalizing the document.</p> Signup and view all the answers

    What should be avoided for achieving clarity when selecting words?

    <p>Technical jargon when writing for a general audience.</p> Signup and view all the answers

    In written communication, what is a major drawback compared to verbal communication?

    <p>Written communication provides less opportunity for immediate feedback.</p> Signup and view all the answers

    What is a benefit of revising written communication?

    <p>It helps eliminate unclear or unnecessary language.</p> Signup and view all the answers

    Study Notes

    Written Communication

    • Written communication encompasses all forms of communication transmitted through the written language.
    • This includes documents like letters, emails, text messages, memos, reports, and more.
    • It is often asynchronous, meaning the sender can write a message that the reader can access at any time.
    • Written communication can be collaborative, allowing multiple people to contribute to a document before it's sent.
    • Written communication is often revised and edited before it's sent.
    • Clarity is a crucial factor in written communication.
    • Adaptation is key to achieving clarity, tailoring the message to the reader's understanding.

    Challenges of Written Communication

    • Written communication may not offer immediate feedback.
    • Drafting written communication can take longer than speaking.

    Principles for Clarity

    • Choose shorter words over longer ones:
      • Example: Use "buy" instead of "purchase".
    • Use technical words with caution: Consider the reader's understanding.
      • Example: Explain an "annuity" to someone unfamiliar with insurance terms.
    • Select words with the right strength:
      • Example: Instead of "eminently successful business person", use "tycoon".
    • Use concrete language instead of abstract language:
      • Example: Instead of "a significant loss", use "a 60% loss".
    • Prefer active voice over passive voice:
      • Example: Instead of "The books were inspected by the auditor", use "The auditor inspected the books".

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    Quiz Team

    Description

    Explore the various aspects of written communication, including its forms and challenges. This quiz covers essential principles for achieving clarity and effective collaboration in written documents. Learn how to adapt your messages for better understanding.

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