Podcast
Questions and Answers
How often do Operations Managers complete an audit on each of their sites?
How often do Operations Managers complete an audit on each of their sites?
- Twice per year
- Once a month
- Once per year (correct)
- Once every two years
Quality audits are performed once per year for every site.
Quality audits are performed once per year for every site.
False (B)
What type of meeting is held once a month to discuss safety matters?
What type of meeting is held once a month to discuss safety matters?
Monthly Health and Safety Meeting
Slips, trips, and falls are often caused by __________.
Slips, trips, and falls are often caused by __________.
Match the following meeting types with their purposes:
Match the following meeting types with their purposes:
What is the first step in ensuring safety at work?
What is the first step in ensuring safety at work?
It is acceptable to ignore near misses in the workplace.
It is acceptable to ignore near misses in the workplace.
What should an employee do if they witness a fire hazard?
What should an employee do if they witness a fire hazard?
Employees must immediately report all ______ or dangerous incidents.
Employees must immediately report all ______ or dangerous incidents.
Which of the following is NOT a recommended action for employees?
Which of the following is NOT a recommended action for employees?
Employees are required to participate in training sessions.
Employees are required to participate in training sessions.
Match the safety topics with their corresponding descriptions:
Match the safety topics with their corresponding descriptions:
What denotes commitment to workplace safety practices?
What denotes commitment to workplace safety practices?
Employees must wear protective clothing or equipment as ______.
Employees must wear protective clothing or equipment as ______.
Which of the following is NOT a type of incident that must be reported to the Health and Safety Team?
Which of the following is NOT a type of incident that must be reported to the Health and Safety Team?
All accidents, regardless of severity, must be reported to the Location Manager.
All accidents, regardless of severity, must be reported to the Location Manager.
What is the primary purpose of accident reporting?
What is the primary purpose of accident reporting?
The ______ is a dedicated online portal used to record and report accidents and near misses.
The ______ is a dedicated online portal used to record and report accidents and near misses.
Match the following regulations and incidents with the correct description:
Match the following regulations and incidents with the correct description:
What must firefighting equipment be kept free from?
What must firefighting equipment be kept free from?
Firefighting equipment must be inspected every six months.
Firefighting equipment must be inspected every six months.
How often must fire alarm systems be checked?
How often must fire alarm systems be checked?
All alarm systems must be simple to operate and have clear __________ instructions.
All alarm systems must be simple to operate and have clear __________ instructions.
Match the following responsibilities with their correct description:
Match the following responsibilities with their correct description:
What must be recorded on firefighting equipment after an inspection?
What must be recorded on firefighting equipment after an inspection?
Team members should be trained to use firefighting equipment only if required by the client.
Team members should be trained to use firefighting equipment only if required by the client.
What is Benugo responsible for regarding fire safety?
What is Benugo responsible for regarding fire safety?
The assembly point should be __________ from the building.
The assembly point should be __________ from the building.
What should be included in the Fire Awareness training?
What should be included in the Fire Awareness training?
What is the minimum temperature at which fryers should not be cleaned or emptied?
What is the minimum temperature at which fryers should not be cleaned or emptied?
Employees have no responsibility for their own health and safety while at work.
Employees have no responsibility for their own health and safety while at work.
What are the ‘five house rules’ intended to promote?
What are the ‘five house rules’ intended to promote?
Clients must ensure that __________ maintenance is carried out on all plant and machinery.
Clients must ensure that __________ maintenance is carried out on all plant and machinery.
Match the responsibilities with the respective parties:
Match the responsibilities with the respective parties:
What should be documented and assessed to ensure adequate control is maintained for utilities?
What should be documented and assessed to ensure adequate control is maintained for utilities?
Good housekeeping reduces the risk of safety hazards.
Good housekeeping reduces the risk of safety hazards.
Flashcards
Hot Liquid Handling Safety
Hot Liquid Handling Safety
Using protective gloves or cloths when dealing with hot liquids to prevent burns.
Fryer Safety
Fryer Safety
Making sure fryers are not cleaned or drained until the oil temperature drops below 40°C.
Adequate Staff Training
Adequate Staff Training
Ensuring that all staff members have received proper training for the tasks they perform.
Following HSMS Procedures
Following HSMS Procedures
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Promoting Safe Practices
Promoting Safe Practices
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Good Housekeeping
Good Housekeeping
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Client Responsibilities for Maintenance
Client Responsibilities for Maintenance
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Incident Reporting
Incident Reporting
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Accident Investigation
Accident Investigation
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Accident Report
Accident Report
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Accident Reporting Procedure
Accident Reporting Procedure
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Root Cause Analysis
Root Cause Analysis
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Corrective Actions
Corrective Actions
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Incident Review
Incident Review
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Accident Investigation SOP
Accident Investigation SOP
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Near Miss
Near Miss
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What is an accident?
What is an accident?
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What is the Company's online accident reporting system?
What is the Company's online accident reporting system?
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Who should be notified of an accident?
Who should be notified of an accident?
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What is RIDDOR reporting?
What is RIDDOR reporting?
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What are the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013 ?
What are the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013 ?
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What is a 7-day absence incident?
What is a 7-day absence incident?
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Who is the Health and Safety Team?
Who is the Health and Safety Team?
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What is a 'specified injury' under RIDDOR?
What is a 'specified injury' under RIDDOR?
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What is a 'dangerous occurrence' under RIDDOR?
What is a 'dangerous occurrence' under RIDDOR?
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What is an 'occupational disease' under RIDDOR?
What is an 'occupational disease' under RIDDOR?
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Fire Extinguisher Accessibility
Fire Extinguisher Accessibility
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Firefighting Equipment Inspection
Firefighting Equipment Inspection
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Fire Alarm System Installation
Fire Alarm System Installation
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Fire Alarm System Operation & Testing
Fire Alarm System Operation & Testing
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Benugo Fire Safety Responsibility
Benugo Fire Safety Responsibility
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Fire Risk Assessment
Fire Risk Assessment
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Fire Safety Training
Fire Safety Training
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Firefighting Equipment Monthly Check
Firefighting Equipment Monthly Check
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Reporting Fire Safety Changes & Defects
Reporting Fire Safety Changes & Defects
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Fire Extinguisher Training
Fire Extinguisher Training
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Study Notes
Health and Safety Policy
- Benugo Limited's policy is to comply with the Health & Safety at Work etc. Act 1974 legislation and ensure the health, safety, and welfare of employees, clients, and others.
- The goal is to reduce health and safety risks, prevent accidents, and foster a safety culture.
- Benugo will implement a documented Health & Safety Management System (HSMS) to achieve these goals.
- The HSMS will be regularly reviewed by the Risk Management Committee and Benugo Board.
- Safety performance will be measured through key indicators/metrics.
- Health and Safety information is accessible via SharePoint.
How Benugo Manages Risk
- Benugo has a fully transparent Health and Safety Management System (HSMS).
- The system uses a Plan, Do, Check, Act approach to manage risks.
- Benugo's core initiative is its 5-Star Housekeeping program, primarily focused on promoting an environment where staff look out for each other.
Health and Safety Organisation and Responsibilities
- All employees have a personal responsibility for health and safety.
- Key roles and responsibilities involved are outlined in the Occupational Health & Safety Management System (HSMS).
- The Risk Management Committee monitors safety trends, regulatory and operational risks.
- The Director of Health & Safety (WSH International) has oversight for strategic direction/policies for WSH brands.
- Their reporting involves monthly updates to the Risk Management Committee on safety and audit performance.
- Benugo's statutory board defines health & safety policy and ensures compliance.
- Effective health & safety practice is crucial, for the staff and the clients.
Responsibilities of the Head of Health and Safety (Benugo)
- The Head of Health & Safety (Benugo) is responsible for implementing, monitoring, and reviewing health & safety risks.
- They will ensure compliance with the Health & Safety Policy, HSMS, and other related control measures.
- They communicate updates and changes in the policy & system.
- The Head of Health & Safety manages the Benugo H&S team, which supports and ensures health and safety across Benugo Operations.
- This involves the development of safety measures, control measures and communicating them to all sites.
Accident Investigation and Reporting
- Benugo uses a dedicated online accident reporting portal for accidents and near misses.
- All accidents resulting in an injury must be reported using the company's online accident reporting system.
- If an incident has the potential to cause harm, but it didn't, it should still be reported.
Contractors
- Contractors are subject to the same care standards as all other employees.
- Contractor activities must be coordinated, to handle risks appropriately.
- Approved contractors are nominated through Supply Chain.
- Work is coordinated outside typical operation hours, to avoid risk to site staff.
Control of Substances Hazardous to Health (COSHH)
- Benugo acknowledges the numerous chemicals and hazardous substances used in their sites.
- Benugo maintains a restricted chemical supply chain with company-approved chemicals only.
- All locations have Material Safety Data Sheets (MSDS) readily available for all relevant chemicals/substances.
- A COSHH Risk Assessment should be carried out for every chemical and hazardous substance.
Display Screen Equipment (DSE)
- DSE use can lead to upper-limb pain, eye strain, and fatigue.
- A Display Screen Equipment (DSE) and Workstation Risk Assessment must be completed for all DSE users.
- Regular rest breaks (5-10 minutes every hour of DSE work) are essential.
- Safety training is provided to ensure DSE users understand the work risk factors.
Electricity
- Faulty electrical equipment can cause severe injury/death from shocks and burns.
- Electrical installation and equipment must adhere to standards and be regularly inspected by qualified personnel.
- No electrical appliance should be used, if damaged or there are concerns about its integrity.
Fire
- The risk of fire is managed through procedures based on standards such as the Regulatory Reform (Fire Safety) Order 2005.
- A comprehensive Emergency Evacuation Procedure is available, and fire drills are conducted.
- Suitable and sufficient fire equipment (e.g., extinguishers) are kept available.
- Fire safety training focuses on clear escape routes, fire equipment use, and emergency procedures.
Legionella
- Benugo's policy addresses the risk of transmission of water droplets that can lead to the formation of Legionella bacteria.
- An appropriate risk assessment will be performed and a scheme will be implemented for managing any foreseeable risks.
- All records from the risk assessment must be kept on site for five years.
- Regular temperature checks are carried out on water systems, and anomalies are reported.
- The policy ensures that water systems are regularly/periodically tested/reviewed and kept in good condition (including water testing.)
Lifts
- Safe use of lifts is critical to prevent injuries from falls or entrapment.
- Lifts must undergo thorough examinations at designated intervals (e.g., 6 or 12 months).
- Records for inspection must be kept and properly maintained.
- Overloading of lifts is prohibited.
Lone Working
- Lone workers need appropriate risk assessments, precautions, and access to emergency support.
- Lone worker risk assessments should be conducted and recorded, and the experience/fitness, training level, and emergency preparedness of the lone worker will be considered.
Manual Handling
- A safe handling risk is assessed by considering the task, individual, load & environment, to identify hazards and improve work procedures, where appropriate.
- Mechanical aids, such as trolleys or hoists, must be provided to minimize the handling risks.
- The policy aims on the practical rather than the tick-box approach.
- A Person Specific Manual Handling Risk Assessment should be completed and reviewed at least annually to identify any changes made to tasks or handling activities.
- Manual handling training should be completed by all team members.
New and Expectant Mothers
- Benugo is committed to managing the specific risks to pregnant and new mothers in the workplace.
- A risk assessment specific to pregnant workers & new mothers must be implemented & reviewed periodically.
- The policy covers aspects like manual handling, posture, long working hours, and exposure to hazards.
Noise at Work
- Excessive noise can cause hearing damage, necessitating measures to reduce noise levels, where possible.
- Management and client must be informed of any concerns regarding noise levels.
Occupational Contact Dermatitis
- Dermatitis concerns the skin irritation from irritant substances that can lead to severe health problems.
- Protective measures such as suitable protective clothing, safety equipment such as gloves, hygiene procedures, protective creams must be in place.
- Regular checks of the skin must be performed to report any irregularities to the supervisor or manager.
Personal Protective Equipment (PPE)
- PPE, such as gloves, goggles, and safety shoes, provides individual protection to team members—other safety measures must be in place before PPE is issued.
- All PPE must be appropriate for the job—compatible with other PPE if multiple items are required and stored properly so that it doesn’t affect its condition.
Pressure Vessels
- Many sites use "Still" and Café units with pressurised systems requiring careful maintenance.
- A written program for annual/periodic testing and examination by qualified personnel has been implemented by Benugo.
- Appropriate safety measures should be in place to manage risks related to pressurised systems.
Remote Workers
- Remote workers require appropriate equipment, PPE, and safety training, depending on their tasks/environments.
- Remote workers must report problems (eg. eye strain & aches) to their direct manager or supervisor.
Risk Assessments
- Benugo has implemented a system for identifying hazards/risks/controls and providing assurances on effectiveness and to address emerging risks.
- Risk assessments must be performed annually, or whenever conditions change to ensure its fit for purpose.
Safety Audits and Meetings
- Regular safety audits (e.g., Navitas, Operational Manager, Quality) are essential.
- Audits/meetings involve checks for compliance, hazard identification, and improvement suggestions.
- The results must be reported using the due diligence book/records.
- The policy and procedure should follow the agreed guidelines and standards.
Slips, Trips, and Falls
- Poor housekeeping, and obstructions can lead to slips, trips, and falls.
- Good housekeeping and regular maintenance of floors/equipments is essential to prevent slips and falls..
- Unsafe conditions must be reported immediately.
Structure and Equipment
- Equipment must be maintained and/or tested regularly.
- Appropriate equipment (based on the needs for safety and task) must be used when working in various environments.
Training
- Suitable and sufficient training, related to tasks/roles, should be provided (including fire safety awareness, hazard identification and risk assessment.)
- Training records are maintained for all team members.
Workplace Temperature
- Reasonable workplace temperatures (at least 16°C) must be ensured to support cognitive function.
- Appropriate measures must be in place to protect workers if extremely hot or cold work conditions exist.
Working at Height
- Working or cleaning equipment at heights requires specific safety measures.
- Work at heights above 6 ft should be avoided and if unavoidable appropriate equipment (i.e. ladder, platforms) must be used.
Young People
- Young workers need careful management of risks to protect them from hazards based on experience, maturity, and knowledge.
- A separate risk assessment to examine/understand hazards/risks for young people is essential.
- Young workers must receive appropriate training to use required equipment and/or materials.
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Description
Test your knowledge on workplace safety practices and regulations. This quiz covers essential safety audits, meeting types, and employee responsibilities. Ensure you are informed about preventing hazards and maintaining a safe work environment.