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Questions and Answers
What is a key value of a good audit program?
What is a key value of a good audit program?
What characteristic must good leading indicators possess?
What characteristic must good leading indicators possess?
Which of the following is NOT a requirement for leading indicators?
Which of the following is NOT a requirement for leading indicators?
What is the main objective of safety program auditing?
What is the main objective of safety program auditing?
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Why is it important for indicators to be well understood by those responsible for implementing change?
Why is it important for indicators to be well understood by those responsible for implementing change?
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Which of the following is a component of Herzberg's Motivational Theory?
Which of the following is a component of Herzberg's Motivational Theory?
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What does the Deming Cycle focus on?
What does the Deming Cycle focus on?
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What is a primary characteristic of Theory Y in management?
What is a primary characteristic of Theory Y in management?
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Which tool is used for viewing a project at the macro level?
Which tool is used for viewing a project at the macro level?
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What are often considered hygiene factors in the workplace?
What are often considered hygiene factors in the workplace?
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What is the main purpose of the Critical Path Method (CPM)?
What is the main purpose of the Critical Path Method (CPM)?
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Which of the following best describes participative management?
Which of the following best describes participative management?
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What is one of the main reasons to prevent accidents in the workplace?
What is one of the main reasons to prevent accidents in the workplace?
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What does the Domino Theory suggest about accidents?
What does the Domino Theory suggest about accidents?
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What significant benefit comes from preventing accidents and injuries?
What significant benefit comes from preventing accidents and injuries?
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Who proposed the scientific approach to accident prevention in 1932?
Who proposed the scientific approach to accident prevention in 1932?
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What is considered an 'accident' according to the content?
What is considered an 'accident' according to the content?
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What is a regulatory requirement for employers regarding workplace safety?
What is a regulatory requirement for employers regarding workplace safety?
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What is indicated by Heinrich's conclusions about accident prevention?
What is indicated by Heinrich's conclusions about accident prevention?
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Which of the following is NOT a benefit of accident prevention mentioned?
Which of the following is NOT a benefit of accident prevention mentioned?
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What is a potential disadvantage of not preventing workplace accidents?
What is a potential disadvantage of not preventing workplace accidents?
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Which factor contributes to unsafe positions in the workplace?
Which factor contributes to unsafe positions in the workplace?
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What can lead to improper assignment of responsibility?
What can lead to improper assignment of responsibility?
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Which issue relates to weaknesses in the safety program?
Which issue relates to weaknesses in the safety program?
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What is a consequence of stacking supplies in unstable stacks?
What is a consequence of stacking supplies in unstable stacks?
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Which of the following is a result of poor housekeeping?
Which of the following is a result of poor housekeeping?
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What is a consequence of inadequate implementation of procedures?
What is a consequence of inadequate implementation of procedures?
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What can cause improper allocation of funds in safety management?
What can cause improper allocation of funds in safety management?
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Which issue is associated with the effectiveness of information collection?
Which issue is associated with the effectiveness of information collection?
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Which training issue can affect safety managers' knowledge?
Which training issue can affect safety managers' knowledge?
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What is a result of poor countermeasures in safety management?
What is a result of poor countermeasures in safety management?
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What is the main purpose of a fault tree diagram?
What is the main purpose of a fault tree diagram?
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Which components are the basic constructs in a fault tree diagram?
Which components are the basic constructs in a fault tree diagram?
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What type of logical symbols are used in a fault tree diagram?
What type of logical symbols are used in a fault tree diagram?
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What is a potential failure when creating a fault tree diagram?
What is a potential failure when creating a fault tree diagram?
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What is the role of probability in fault tree analysis?
What is the role of probability in fault tree analysis?
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What does Multilinear Events Sequencing (MES) primarily utilize?
What does Multilinear Events Sequencing (MES) primarily utilize?
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In MES, what is meant by 'actor'?
In MES, what is meant by 'actor'?
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Which of the following best describes an MES event?
Which of the following best describes an MES event?
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What is a common misconception about fault tree diagrams?
What is a common misconception about fault tree diagrams?
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What is an essential aspect to consider when analyzing systems with fault trees?
What is an essential aspect to consider when analyzing systems with fault trees?
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Study Notes
Domain 2 Management System
- Domain 2 represents 13.34% of the overall CSP knowledge.
Management Theories
-
Maslow's Hierarchy of Needs: Human motivation is driven by unsatisfied needs. Lower-level needs (physiological, safety, belonging) must be met before higher-level needs (esteem, self-actualization) become motivators.
- Physiological needs: Breathing, food, water, sex, sleep, homeostasis, excretion
- Safety needs: Security of body, employment, resources, morality, family, health, property
- Love/belonging needs: Friendship, family, sexual intimacy
- Esteem needs: Self-esteem, confidence, achievement, respect of others
- Self-actualization needs: Morality, creativity, spontaneity, problem-solving, lack of prejudice, acceptance of facts
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McGregor's Theory X and Theory Y: Different assumptions about employee motivation.
- Theory X: Employees are motivated primarily by monetary rewards and security. They are inherently lazy, dislike responsibility, and need close supervision.
- Theory Y: Employees are motivated by higher-level needs (esteem, self-actualization). They are inherently creative, motivated by self-direction, and require less supervision.
Herzberg Motivational Theory
- Hygiene factors: Factors that, when absent, cause dissatisfaction but do not necessarily motivate. Include supervision, interpersonal relationships, salary, and working conditions
- Motivation factors: Factors that increase job satisfaction and motivation. Include achievement, recognition, responsibility, and advancement.
Management by Objectives (MBO)
- A goal-setting process that aligns individual and organizational objectives to improve performance. Employees and management agree on objectives and how they will be achieved.
Contingency Theory
- No one best way to organize a company, lead, or make decisions. The best approach depends on various factors such as environment, resources, and other challenges.
Systems Theory
- Complex systems, both natural and human made, are comprised of interconnected parts that work together to produce results.
Chaos Theory
- The study of dynamical systems sensitive to initial conditions.
The Deming Cycle
- A continuous improvement model involving the steps: Plan, Do, Check, Act (PDCA)
The Critical Path Method (CPM)
- Planning the most efficient way to meet a project objective by determining the tasks and events.
Gantt Charts
- A timeline showing project activities.
Pareto Analysis
- A statistical technique used to identify the few, critical elements that produce most of the overall effect (often uses the 80/20 rule).
Short-Interval Scheduling (SIPS)
- Short-term schedule used for production planning.
Accident Causation and Investigation Techniques
- Domino Theory (Heinrich): Accident is the final event in a chain of factors.
- Three-Es control: Engineering, Education and Enforcement.
- Techniques used to investigate accidents, identify causes, develop countermeasures and prevent future incidents.
Accident/Incident Theory (Petersen)
- Overload (Pressure/Fatigue/Motivation/Drugs/Alcohol/Worry): Stress and/or other external pressures can trigger an accident.
- Ergonomic Traps: A physical setup that conflicts with typical body mechanics
- Systems Failure: Inadequate policies, procedures, or maintenance could be crucial parts of an accident
- Human Error: Errors in judgment, decision making.
Epidemiological Theory
- Focus on industrial hygiene and the link between environmental factors and diseases.
Energy Release Theory (Haddon)
- Preventing the build-up of energy.
- Reducing the initial amount of energy.
- Preventing the release of energy.
- Carefully controlling the release of energy
- Separating the energy being released from the living or non-living object.
Behavior-Based Safety (BBS)
- Analyzing safety behaviors to improve safety culture.
- Identifying safety behaviors
- Precisely defining behaviors for measurement
- Developing and implementing measurement and feedback mechanisms
- Reinforce progress.
- Consequences:
- Soon
- Certain
- Powerful
Measuring Health and Safety Performance
- Measuring health and safety performance enables a company to identify risks, manage them, prevent accidents and improve its safety culture.
Elements of Effective Accountability
- Defined standards: Objectives and parameters for judging quality and success.
- Resources: People, equipment, and support needed to maintain standards.
- Measurement system: Tools and techniques for determining whether standards have been maintained.
- Consequences: Outcomes resulting from adherence (or lack thereof ) to standards.
- Action plan: Strategy for achieving goals and maintaining required levels of safety performance.
Management Styles
- Autocratic: A style where the leader makes decisions unilaterally.
- Directive Democratic: Leader allows subordinates to participate in decision-making but closely supervises their work.
- Permissive Democratic: Leader permits subordinates to participate in the decision-making process and gives subordinates latitude in carrying out their work.
- Permissive Autocratic: Leader makes decisions unilaterally but gives employees latitude.
Employee Involvement:
- Rank-and-file workers are in the best position to recognize safety and health hazards.
- Engaging employees leads to better support for safety programs.
- Employee participation in safety programs can improve understanding, generate ideas, make recommendations, and raise morale.
Reporting of Hazards
- The chain of command should be used to report hazards.
- Safety and health committees, suggestion boxes, and voice mail can help in the process.
Health and Safety Training
- Effective training should emphasize the purpose of training.
- Information should be presented in an accessible format.
- Training programs should provide opportunities for active participation and practice.
- Feedback helps to reinforce new learnings.
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Description
Test your knowledge on key concepts related to workplace safety, management theories, and auditing programs. This quiz covers topics ranging from leading indicators and Herzberg's Motivational Theory to the Critical Path Method and accident prevention strategies. Enhance your understanding of safety program auditing and effective management practices.