Workforce Planning Introduction

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Questions and Answers

What was the primary focus of manpower planning in the 1960s?

  • Workforce development
  • Employee satisfaction
  • Quantitative demand and supply forecasts (correct)
  • Flexible working arrangements

Workforce planning today is primarily based on predicting future supply and demand using historical data.

False (B)

What does workforce planning help to interpret in terms of business planning?

People requirements

Workforce planning covers activities such as succession planning, smart working, flexible working, and __________ planning.

<p>talent</p> Signup and view all the answers

Match the following aspects of workforce planning with their descriptions:

<p>Succession planning = Preparing for future leadership roles Smart working = Flexible and efficient working practices Talent planning = Developing skills for organizational needs Flexible working = Adapting work hours to improve work-life balance</p> Signup and view all the answers

What is the main focus of systematic workforce planning?

<p>Predicting future workforce needs (D)</p> Signup and view all the answers

Workforce planning is more based on scientific methods than artistic approaches.

<p>False (B)</p> Signup and view all the answers

What does an organization need to consider when forecasting the supply of suitable people?

<p>Productivity trends</p> Signup and view all the answers

The business plan provides the basis for the workforce plan insofar as it sets out what the organization intends to do in terms of __________ and the scale of those activities.

<p>activities</p> Signup and view all the answers

Match the following concepts with their descriptions:

<p>Demand Forecasts = Estimates of future workforce needs Supply Forecasts = Estimates of available talent HR Plans = Flexible and subject to regular reviews Business Plans = Outline of organizational strategy and objectives</p> Signup and view all the answers

What is a significant challenge faced in quantitative workforce planning?

<p>Predicting future changes (D)</p> Signup and view all the answers

According to Cappelli, estimates of demand for talent are highly accurate and stable over time.

<p>False (B)</p> Signup and view all the answers

Who noted that HR plans should be tentative, flexible, and regularly reviewed?

<p>Beardwell</p> Signup and view all the answers

What is the primary aim of the sales department's strategy?

<p>To predict possible future situations (A)</p> Signup and view all the answers

Managerial judgement is a quantitative method for forecasting workforce requirements.

<p>False (B)</p> Signup and view all the answers

What kind of data is collected under 'qualitative internal data'?

<p>Business information on product/market developments, proposed work systems, organizational changes, and HR information.</p> Signup and view all the answers

_______ analysis is a method used to collect qualitative external data concerning political, economic, social, technological, legal, and environmental factors.

<p>PESTLE</p> Signup and view all the answers

Match the type of forecasting with its description:

<p>Managerial judgement = requires managers to estimate future workloads Bottom-up approach = line managers submit proposals for agreement Top-down approach = forecasts prepared by top management PESTLE analysis = covers external factors influencing the workforce</p> Signup and view all the answers

Which of the following is NOT a component of qualitative internal data?

<p>Turnover rates (B)</p> Signup and view all the answers

The 'top-down' approach to forecasting involves input from departmental managers.

<p>False (B)</p> Signup and view all the answers

List two types of qualitative external data used in workforce planning.

<p>PESTLE analysis and skills availability</p> Signup and view all the answers

What is the primary purpose of demand forecasting?

<p>To estimate future workforce numbers and skills needed (B)</p> Signup and view all the answers

Departmental managers prepare their forecasts without any guidelines.

<p>False (B)</p> Signup and view all the answers

What two approaches should be adopted for effective managerial judgment in planning?

<p>Bottom-up and top-down approaches</p> Signup and view all the answers

The annual budget and longer-term business plan are the basis for creating ______________ forecasts.

<p>activity level</p> Signup and view all the answers

Match the following departments with their roles in demand forecasting:

<p>HR Department = Prepares company forecast Departmental Managers = Prepare departmental forecasts Work Study Department = Provides insights on workload Human Resource Planning Committee = Reconciles discrepancies and approves forecasts</p> Signup and view all the answers

Who typically reviews and reconciles discrepancies in forecasts?

<p>Human Resource Planning Committee (A)</p> Signup and view all the answers

The final amended forecast must be submitted to departmental managers for approval.

<p>False (B)</p> Signup and view all the answers

What must the HR department prepare in conjunction with other departments?

<p>Company forecast</p> Signup and view all the answers

What is essential to cope with unforeseeable changes in people requirements during implementation?

<p>A flexible approach (B)</p> Signup and view all the answers

Monitoring and evaluation are unnecessary during the implementation of action plans.

<p>False (B)</p> Signup and view all the answers

What are some reasons that workforce planning may involve considering alternatives to the existing mix of employees?

<p>Employee turnover, absenteeism, or skill mismatch.</p> Signup and view all the answers

Workforce planning may involve the use of __________ workers to address flexibility needs in an organization.

<p>gig</p> Signup and view all the answers

Match the following workforce planning approaches with their descriptions:

<p>Recruitment and retention = Strategies to keep and attract employees Succession planning = Preparation for future leadership roles Flexible working = Adaptable work arrangements for employees Outsourcing = Using external resources to fulfill tasks</p> Signup and view all the answers

Which of the following is an activity mentioned in planning for workforce management?

<p>Succession and talent management (A)</p> Signup and view all the answers

Plans for downsizing always aim to reduce the workforce without consideration for retention strategies.

<p>False (B)</p> Signup and view all the answers

According to Peter Reilly, what is a common problem organizations face with workforce planning?

<p>Execution of the planning concepts.</p> Signup and view all the answers

What is the first step in the Six Steps Workforce Planning Methodology?

<p>Define the plan (D)</p> Signup and view all the answers

Managers at the trust are skilled in workforce planning without any additional support.

<p>False (B)</p> Signup and view all the answers

What process do managers at Siemens (UK) start with for workforce planning?

<p>Review of the current workforce derived from SAP data</p> Signup and view all the answers

The Six Steps Workforce Planning Methodology was developed by the _______.

<p>NHS Workforce Projects Team</p> Signup and view all the answers

Match the following steps of the Six Steps Workforce Planning Methodology with their descriptions:

<p>Define the plan = Establish the framework for workforce needs Understand workforce availability = Assess current workforce resources Plan to deliver the required workforce = Create strategies to meet workforce gaps Implement, monitor and refresh = Execute the plan and adapt as needed</p> Signup and view all the answers

Which of the following is NOT one of the steps in the Six Steps Workforce Planning Methodology?

<p>Review skill mix and succession planning (D)</p> Signup and view all the answers

At Siemens (UK), future workforce requirements are determined solely by historical data.

<p>False (B)</p> Signup and view all the answers

How long are the workforce plans that managers are required to produce?

<p>One-year, two-year, and five-year timescale</p> Signup and view all the answers

Flashcards

Workforce Planning

A strategic process that links people requirements with business objectives. It's more than just forecasting numbers; it covers succession planning, talent planning and flexible working.

Business Planning

The process of defining future activities and their scale, identifying core skills, and determining people requirements for achieving goals.

Manpower Planning (1960s)

A previous approach to planning focused primarily on quantitative demand and supply forecasts of people; it often failed to accurately predict and plan.

Succession Planning

A component of workforce planning that addresses the process and needs for a company to ensure the right people are in place.

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Strategic Process (planning)

Identifying future activities, skills, and people requirements for achieving business objectives.

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Quantitative Workforce Planning

Using data and numbers to predict future workforce needs. Difficult due to changing business strategies and forecasts.

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Short-Term Workforce Planning

A strategy for managing workforce issues like shortages or surpluses as they arise, rather than planning ahead.

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Business Plan

A document outlining a company's intended activities and scale, serving as a foundation for workforce planning.

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Demand Forecasting

Estimating the future need for employees based on projections of the business' activities.

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Supply Forecasting

Estimating the future availability of skilled workers in the market.

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Integrated Approach

Combining workforce planning with overall business planning, to create a unified approach.

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Volatile Business Plans

Changing business plans that make workforce planning difficult.

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Workforce Planning Data

Information used to estimate future workforce needs, involving internal and external data sources.

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Qualitative Internal Data

Non-numerical information inside the organization; includes business developments and HR insights.

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Quantitative Internal Data

Numerical information inside the organization; workforce data like turnover and skills audits.

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Qualitative External Data

Non-numerical information from the outside world, using a PESTLE analysis or similar.

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Quantitative External Data

Numerical information from the outside world, such as labor market demographics and skills availability.

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Managerial Judgement

A forecasting method where managers estimate future workload and staffing needs.

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Bottom-Up Forecasting

A method where lower-level managers propose staffing needs, which are then reviewed by senior management.

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Top-Down Forecasting

A method where senior management develops overall forecasts and then communicates guidelines to departmental managers.

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Analysis Stage

Combines information from business plans, activity forecasts, scenarios, and data for demand and supply forecasts.

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Basis of Demand Forecast

Derived from the annual budget and long-term business plan, translated into department activity levels.

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Bottom-Up Approach

Department managers independently create forecasts, then aligned with company-wide goals.

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Top-Down Approach

Company sets broad guidelines for future activities influencing departmental forecasts.

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Human Resource Planning Committee

Reconciles discrepancies between departmental and company forecasts.

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Activity Levels

Specific levels of work for departments, obtained from overall company plans.

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Forecasting format

Departmental managers format their forecasts following guidelines.

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Workforce Planning Implementation

Putting workforce planning strategies into action, often encountering challenges due to unpredictable events and requiring flexibility.

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Flexible Workforce

Utilizing various employment types to meet changing business demands, including part-time, home workers, freelancers, and temporary employees.

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Key Workers

Essential employees whose expertise and skills are crucial to the success of an organization.

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Gig Workers

Freelancers or individuals working on short-term contracts, typically hired on a temporary basis for specific tasks.

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Zero-Hours Contracts

Employment contracts without fixed working hours, allowing for flexibility but potentially leading to unpredictability for the employee.

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Monitoring and Evaluation

Regularly tracking the progress of workforce planning initiatives, evaluating effectiveness, and making necessary adjustments.

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Downsizing Plans

Strategies for reducing workforce size, aimed at minimizing compulsory redundancies through measures like hiring freezes and recruitment optimization.

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Skill Requirements

The specific skills and knowledge needed by employees to meet current and future business demands.

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Six Steps Workforce Planning

A method developed by the NHS to guide organizations in planning their workforce needs. It includes steps like defining the plan, mapping service change, and understanding workforce availability.

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Workforce Planning at Siemens

Siemens uses a three-step approach: assessing the current workforce, predicting future needs, and bridging the gap between the two.

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Corporate People Strategy

A high-level document outlining the company's overall approach to managing its workforce, providing context for workforce planning.

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SAP Data for Workforce Planning

Siemens uses data from SAP, a business software system, to analyze the current workforce and identify potential attrition.

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Dialogue for Future Needs

Siemens involves HR business partners and business unit managers in identifying future workforce needs.

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Attrition Forecasting

Predicting the rate at which employees leave the company, helping to anticipate future workforce needs.

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One-, Two-, and Five-Year Plans

The NHS planning framework requires managers to create plans for different timescales, allowing for short-term and long-term workforce management.

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Workforce Planning Integration

Incorporating workforce planning into existing business processes, ensuring that people are considered in all strategic decisions.

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Study Notes

Workforce Planning Introduction

  • Organizations need to know how many and what type of people are needed to meet present and future business needs.
  • Workforce planning matches organizational labor demand with labor supply over time.
  • Workforce planning is not as straightforward as manpower planning of the 1960s and 1970s.
  • It's about establishing people requirements so that plans can be made to meet them.

Workforce Planning Defined

  • Workforce planning analyzes current workforce, determines future needs, identifies the gap, and implements solutions to achieve organizational goals, short-term and long-term objectives.

Words of Wisdom

  • Companies with the right people in place are well-equipped to implement business plans effectively.
  • Strategic plans' human resource implications should be considered to avoid potential failures.
  • Workforce planning is integral to business planning.
  • Strategic planning identifies core competencies and skill needs.
  • Workforce planning interprets these to translate them into people requirements.
  • Impacts business strategy by addressing issues concerning the supply of suitable personnel.

Workforce Planning Issues

  • Major difficulty is predicting future needs and dealing with change.
  • Businesses often adopt short-term approaches.
  • Shifting policy priorities make long-term forecasts difficult.

Systematic Workforce Planning

  • A systematic approach to workforce planning is shown in a flowchart.
  • This includes scenario planning, data collection, demand forecast, and supply forecast, leading to action planning, then implementation and evaluation.

Forecast Activity Levels

  • Forecasts of activity levels come from the business plan and will impact demand for people.
  • External factors, such as demographic and political changes, will also affect workforce requirements.

Scenario Planning

  • Scenario planning assesses changes impacting the organization, creating a picture/forecast of the future.
  • Aims to anticipate possible situations and reactions.

Data Collection

  • Obtaining internal and external data (qualitative/quantitative) for workforce planning.
  • Includes internal business data, workforce (skills/performance), demographic data, etc.
  • External factors like political, economic, social, technological, legal, and environmental factors.
  • Quantitative skills/availability data (demographics/skills availability).

Demand Forecasting

  • Demand forecasting estimates the future number of people and skills needed.
  • Based on annual budgets and longer-term business plans translated into activity levels for each function/department.

Supply Forecasting

  • Supply forecasting estimates the number of available people from within and outside the organization.
  • Includes factors like employee turnover, job opportunities, and potential internal/external personnel.

Ratio-Trend Analysis

  • Ratio-trend analysis relates activity levels to the number of employees involved.
  • Applied to forecast future activity levels and determine the number of employees required.
  • Accounts for possible improvements in productivity.

Work Study Techniques

  • Work study techniques calculate operation lengths and required personnel numbers.
  • Used with activity level forecasts.
  • Combining with ratio-trend analysis calculates the number of indirect workers.

Forecasting Skill/Competency Requirements

  • Skills and competency forecasting requires managerial judgment based on projected product/market developments and new technologies.

Implementation

  • Implementing action plans requires a flexible approach to unexpected changes in personnel requirements.

Monitoring & Evaluation

  • Monitoring progress and evaluating effects is crucial to adjust plans for any discrepancies between forecasts and reality.

Approaches to Workforce Planning

  • Key approaches include business planning, forecasting activity levels, scenario planning, data collection, demand/supply forecasting, action planning, implementation, and evaluation.

Key Learning Points

  • Workforce planning is a core process linking organizational strategy to human resources.
  • It ensures the right people with the right skills are in the right place at the appropriate time.
  • The primary challenges are dealing with change and predicting future needs/availability.

References

  • This section contains names of articles/reports/books, authors, and relevant publishing data for further research.

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