Work Organization and Operations
40 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is job enlargement?

  • Adding new tasks within a job to increase variety and responsibility. (correct)
  • The temporary transfer of a worker to different operations.
  • An arrangement to share a job between two full-time workers.
  • The division of a full-time job among multiple workers.

Job rotation can be applied short-term or long-term, depending on the workplace environment.

True (A)

What is the main outcome of job sharing?

Workers share a full-time job and organize their working hours themselves.

Job _______ involves the temporary transfer of a worker to other operations.

<p>rotation</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>Job Enlargement = Adding new tasks to increase work variety Job Rotation = Temporary transfer of a worker to different operations Job Sharing = Arrangement for multiple workers to share one job Team Independence = Expanding the action radius of teams to minimize dependence</p> Signup and view all the answers

What is included in working time for a breastfeeding mother?

<p>Breaks for breastfeeding (B)</p> Signup and view all the answers

A mother working less than 20 hours per week is entitled to one half-hour breastfeeding break for each child until six months of age.

<p>False (B)</p> Signup and view all the answers

What is the purpose of outsourcing in a company?

<p>To reduce costs and focus on core activities.</p> Signup and view all the answers

The transfer of production abroad is known as _____ .

<p>offshoring</p> Signup and view all the answers

What is the maximum number of hours a shift can last according to the guidelines?

<p>12 hours (D)</p> Signup and view all the answers

The maximum weekly working time in the Czech Republic is 40 hours.

<p>True (A)</p> Signup and view all the answers

What are the two types of working regimes mentioned for employees?

<p>two-shift and three-shift working regimes</p> Signup and view all the answers

In a ________ operation, workers typically rotate between morning and afternoon shifts.

<p>two-shift</p> Signup and view all the answers

What responsibility does a job description NOT typically include?

<p>Annual salary (C)</p> Signup and view all the answers

Employees under the age of 18 can work shifts longer than 8 hours.

<p>False (B)</p> Signup and view all the answers

List two factors included in the work environment section of a job description.

<p>Spatial conditions and noise</p> Signup and view all the answers

What is the maximum length of a night shift for an employee?

<p>8 hours (A)</p> Signup and view all the answers

Employees working night shifts are entitled to a night work premium of at least 10% of their average earnings.

<p>True (A)</p> Signup and view all the answers

What is the minimum continuous rest period required between shifts?

<p>12 hours</p> Signup and view all the answers

During 7 consecutive calendar days, an employee must have a continuous rest period of at least ___ hours.

<p>35</p> Signup and view all the answers

Match the following shift types with their characteristics:

<p>Rotating shifts = Days off followed by night shift Interleaved shifts = Days off after consecutive shifts Night work = Work done between 10 pm and 6 am Medical examination = Required once a year</p> Signup and view all the answers

Which of the following conditions makes night shifts unsuitable for some workers?

<p>Being over 60 years of age (A), Having young children (D)</p> Signup and view all the answers

All workers must have a special medical examination every two years.

<p>False (B)</p> Signup and view all the answers

What combination of shifts is usually used in rotating shifts?

<p>A two-day and three-day cycle</p> Signup and view all the answers

What is the maximum duration for the equalization period without a collective agreement?

<p>26 weeks (C)</p> Signup and view all the answers

An employer is required to inform employees about their work schedule 30 days in advance.

<p>False (B)</p> Signup and view all the answers

What is the minimum length of a break after 6 hours of work?

<p>30 minutes</p> Signup and view all the answers

During the equalization period, an employee's salary must not be lower than _____ of their average earnings.

<p>80%</p> Signup and view all the answers

What must an employer keep an account of?

<p>Working hours and wages (B)</p> Signup and view all the answers

Safety breaks for professional drivers can be included in driving time.

<p>True (A)</p> Signup and view all the answers

The employer must report the difference in working hours to the employee on a _____ basis.

<p>weekly</p> Signup and view all the answers

Match the following types of breaks with their respective guidelines:

<p>Meal and rest breaks = At least 30 minutes after 6 hours of work Safety breaks for imposed pace work = 5-10 minutes after every 2 hours of work Driver breaks = Longest after 4.5 hours with a duration of 30 minutes Juvenile breaks = Maximum after 4.5 hours of work</p> Signup and view all the answers

Which of the following is NOT a characteristic of the mechanistic approach to job creation?

<p>Significant complexity in tasks (A)</p> Signup and view all the answers

Job enrichment involves the vertical integration of job tasks.

<p>True (A)</p> Signup and view all the answers

What are the key characteristics that influence the degree of job and employee specialization?

<p>Characteristics of the company and characteristics of the employees.</p> Signup and view all the answers

In motivational job creation, tasks should be complex, diverse, significant, provide autonomy, feedback, and __________.

<p>social interaction</p> Signup and view all the answers

Which factor is critical for determining the purpose of a job position?

<p>The required competencies (D)</p> Signup and view all the answers

Match the following job creation approaches with their descriptions:

<p>Mechanistic = Division of work into small, standardized tasks Motivational = Focuses on increasing job satisfaction Job enrichment = Grouping and extending tasks for more autonomy Job loading = Increasing the level of assigned tasks</p> Signup and view all the answers

Delegation of work responsibilities is an element of the mechanistic approach.

<p>False (B)</p> Signup and view all the answers

What is the main goal of job design in HRM?

<p>To determine the purpose of the job position and how it should be performed.</p> Signup and view all the answers

Flashcards

Job Purpose

The heart of job design. It defines the overall purpose of the job and its contribution to wider company goals.

Key Tasks

A clear, detailed breakdown of the specific tasks that individuals must perform on a regular basis within the job.

Work Standards

Describes the expectations in terms of skill and quality for how each task should be executed.

Required Competencies

The specific abilities, knowledge, and traits necessary to perform the job effectively. Includes technical skills, communication, problem-solving etc.

Signup and view all the flashcards

Mechanistic Job Design

An approach where work is broken down into small, repetitive, and standardized tasks. This involves minimal training and specialized skills.

Signup and view all the flashcards

Motivational Job Design

Focuses on creating jobs that are fulfilling and motivating for employees. Key elements include complex tasks, autonomy, feedback, and social interaction.

Signup and view all the flashcards

Job Enrichment

A strategy to increase the complexity and responsibility within a job. More tasks are grouped, requiring higher skills and autonomy.

Signup and view all the flashcards

Delegation

Giving employees more authority and responsibility by delegating tasks and decision-making power.

Signup and view all the flashcards

Job Enlargement

Adding new tasks to a job to increase the time between similar tasks. This aims to make the job bigger and more diverse, giving the worker more responsibility and skills.

Signup and view all the flashcards

Job Rotation

Temporarily transferring a worker to different operations or jobs. This helps workers learn new skills and prevents boredom, especially in monotonous jobs.

Signup and view all the flashcards

Job Sharing (Twin Job)

Two or more workers sharing a full-time job, dividing the work and working hours. They work together as a team, sharing responsibility and benefits.

Signup and view all the flashcards

Expanding Team Capabilities

Gradually expanding the capabilities of teams by giving them more autonomy and independence. They become less reliant on specialists and take on more responsibility.

Signup and view all the flashcards

Expanding Team Responsibilities

Adding new tasks to a team's job to make it more efficient and self-sufficient. This could involve managing social media, cleaning tools, or minor repairs.

Signup and view all the flashcards

Job Description

The specific set of duties and responsibilities assigned to a position within a company.

Signup and view all the flashcards

Independent Decision-Making

The level of authority and decision-making power granted to an employee.

Signup and view all the flashcards

Workplace Equipment

The resources, equipment, and tools provided to support an employee's work.

Signup and view all the flashcards

Qualification Requirements

Formal qualifications like education, experience, certifications, and skills required for a job.

Signup and view all the flashcards

Organisation of Work

The structure and organization of how work is performed, including schedules, monitoring, and feedback.

Signup and view all the flashcards

Work Environment

The physical environment in which work is done, including factors like lighting, noise, and climate.

Signup and view all the flashcards

Occupational Hazards

Potential risks or dangers associated with a particular job.

Signup and view all the flashcards

Working Mode

The pattern of working days, shift lengths, and rotations, ensuring compliance with legal requirements and employee needs.

Signup and view all the flashcards

Safety Breaks

Time dedicated to ensuring safety at work, considered part of working hours.

Signup and view all the flashcards

Agency Employment

A company temporarily hires workers from an agency for a specific task or project.

Signup and view all the flashcards

Outsourcing

Outsourced activities are tasks that are not core to a company's business. They are delegated to another company.

Signup and view all the flashcards

Vendor

The company who provides goods or services to another company.

Signup and view all the flashcards

Offshoring

Moving production operations to a different country.

Signup and view all the flashcards

Rotating Shifts

When days off are followed by a night shift, and morning, afternoon, and night shifts alternate between days off. It's like a cycle between work and rest.

Signup and view all the flashcards

Interleaved Shifts

When days off happen after a series of day shifts. It's a less frequent shift pattern with longer work stretches.

Signup and view all the flashcards

Night Work

Any work performed between 10 PM and 6 AM. It disrupts the regular sleep cycle.

Signup and view all the flashcards

Night Work Shift Length

The maximum shift length for night work is 8 hours within 24 consecutive hours.

Signup and view all the flashcards

Medical Exam

A special medical exam is required annually for employees who do shift work, especially night work, to ensure their health is not compromised.

Signup and view all the flashcards

Night Work Premium

It's a compensation for the disadvantages of working at night. It's a percentage of the average earnings, typically 10%.

Signup and view all the flashcards

Unsuitable for Night Shifts

These are considered unsuitable for night shifts due to potential health risks or disruptions to their routines.

Signup and view all the flashcards

Compensating for Night Work

These measures help mitigate the negative effects of night and shift work. It can involve rotating shifts with shorter cycles, shorter work hours, better work conditions, and wage premiums.

Signup and view all the flashcards

Flexible Working Hours

A system where employees work fixed hours per week, but the actual working days and times can vary based on the employer's needs. The employer must provide 14 days' notice before an employee is required to work.

Signup and view all the flashcards

Equalization Period

Used to balance out differences between actual hours worked and a fixed weekly schedule over a specific period. This period can be up to 26 weeks, or 52 weeks if agreed upon in a collective agreement.

Signup and view all the flashcards

Permanent Salary

A fixed monthly wage employees are entitled to during the equalization period. This amount is determined by collective agreement or internal regulations.

Signup and view all the flashcards

Meal/Rest Break

A mandatory break lasting at least 30 minutes after working for 6 hours (4.5 hours for juveniles). This break does not count towards working time.

Signup and view all the flashcards

Safety Breaks for Drivers

Longer breaks required for professional drivers after working for 4.5 hours, lasting at least 30 minutes. These breaks are recorded in a logbook.

Signup and view all the flashcards

Study Notes

Work Organization

  • Work organization involves dividing tasks, workflow, consumption standards, schedules, and appropriate environments
  • Aims for high output, good quality, low costs, short lead times, and flexibility in responding to market demands
  • Optimal work organization considers space, time, and conditions for maximum productivity
  • This includes minimizing time consumption of materials and financial resources, and preventing personal dissatisfaction.

Work Operation

  • A work operation is continuous work performed by one or more workers on specific items or groups of items in a single location
  • Can be technological (manufacturing, assembly), handling, inspection, or storage/archiving work
  • Operations time can range from seconds to hours
  • Specific definitions depend on division of labor, operations assigned to individuals or groups, and their work tasks.

Workflow

  • Workflow describes the interaction of workers, equipment, work items, energy, and information
  • It details the sequence of work operations, addressing when, where, who, what, and how operations are performed.

Work System

  • A work system is a system involving people and equipment working together in a given environment
  • Combining work operations creates jobs and organizational units, connected by relationships

Job Position

  • A job position is the smallest unit within an organization, held by a single worker
  • Defined by related tasks, responsibilities, relationships, requirements for the position, and work conditions
  • Creation involves technological and organizational design
  • Human Resource specialists assess requirements, suitability, and possible problems in filling the position

Job Design

  • Job design defines the job content, purpose, and how it's performed
  • Key aspects include tasks (activities), professional and quality standards, necessary competencies
  • Influencing factors include company size, tech level, and production stability

Approaches to Job Creation

  • Mechanistic: Tasks are divided into small, standardized parts, requiring minimal training, and focused on repetition
  • Motivational: Tasks emphasize complexity and diversity, offering autonomy, feedback, and social interaction to increase job satisfaction.

Motivational approaches to job creation

  • Job enrichment: Combining or enlarging tasks to increase task cycle time and responsibilities, leading to vertical integration and increased importance of tasks
  • Improving the integrity of tasks in a system increases the tasks importance and autonomy
  • This can improve worker flexibility, autonomy, and applicability of their skills

Job enlargement

  • Increasing the number of tasks a person performs
  • Can improve worker responsibility and variety of work
  • Combining jobs can combine related tasks and combine them with slightly different tasks
  • This is horizontal integration

Job Rotation

  • Temporarily moving workers to perform different tasks or operations
  • Short-term for tasks with high monotony or one-sided workloads
  • Can improve job variety and lessen health risks

Job Sharing (Twin job)

  • Two or more workers share a full-time position
  • Dividing responsibilities and working hours
  • Appropriate for service, administrative, and smaller business operations

Group Work (and team work)

  • Grouping tasks, processes, and individuals to form a team
  • Common tasks help members influence each other
  • The team controls their work and measures are in place for control
  • Cooperation amongst team members in activities

Profesiogram

  • A description of job characteristics using questions about the tasks, how it's done, and under what conditions.
  • Used for organizational changes for employee qualifications and employee career development

Planning Personal Qualification, Career, and Employee Selection

  • Processes for analyzing employee skills and needs for career and development.

Job Description

  • Standardized description of a job encompassing job titles, roles, departments, occupations, grades, supervision (direct and subordinate), number of people in roles, type of tasks, workflow, and related tasks.

Workplace Equipment and Requirements

  • Includes education, experience, other requirements, working arrangements, control and evaluation of work in work environments, and spatial arrangements (lighting, microclimate, noise). Occupational hazards and legislative compliance are also crucial.

Working Modes and Hours

  • Distribution of working days, shifts, and work location
  • Respecting regulations and employee interests in working hours and work patterns
  • Length of shifts (limits for young workers)
  • Average and maximum hours work permits
  • Types of shifts/operations (interrupted/continuous, three-shift, two-shift, single-shift)

Night Work Regulations

  • Limiting the duration of night shift work to 8 hours within a 24-hour period.
  • Implementing shift patterns to control overall working hours
  • Compensatory benefits for night work.
  • Various considerations relevant to night work

Overtime Work

  • Work outside of the specified weekly hours on demand from the employer, or with the worker's agreement.
  • Stipulations for overtime pay and/or compensatory time off are relevant regulations

Breaks

  • Obligation to take breaks and specific regulations and time limits for the break types.

Agency Employment

  • Hiring temporary employees with contracts or agreements between companies and agencies

Outsourcing

  • Companies separating support functions from core functions, contracting outside companies or individuals to provide them.
  • Typical activities that companies often outsource
  • Reasons for outsourcing a function

Flexible Working Modes

  • Different ways working and time distribution
  • Varying hours (e.g., shorter hours) and/or timing of work
  • Worker location flexibility, remote workplaces, homeworking
  • Examples of flexible working time types, including a free time bank system

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Lecture 2 PDF

Description

This quiz explores the concepts of work organization and operations, focusing on task division, workflow, and optimization for productivity. It covers the characteristics of work operations, including their types and time considerations. Understand how structured workflows enhance efficiency in various work environments.

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser