Why Do People Resist Change?
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Questions and Answers

Which of the following is NOT a reason why change may be resisted?

  • The proposed change is inconsistent with an individual's values and ideals
  • The leaders who propose the change are trusted (correct)
  • The change would benefit the organization but not the individuals
  • The signs of a developing problem are ambiguous
  • What is a potential consequence of failed change efforts based on popular management programs?

  • Decreased resistance to change
  • Increased organizational cynicism (correct)
  • Decreased job security
  • Increased trust in leadership
  • What factor can influence how people view change?

  • The cost of the change
  • The legitimacy of the leaders proposing the change
  • The potential benefits of the change
  • The self-confidence of people who must implement the change (correct)
  • Study Notes

    Reasons for Accepting or Rejecting Change

    • Change is likely to be resisted if there is no clear evidence of a serious problem or opportunity that would justify major change.
    • A proposed change may be resisted if it is believed that it cannot be implemented successfully.
    • Major change always entails some costs, and they may be higher than any likely benefits, leading to resistance.
    • Even if a change would benefit the organization, it may be resisted by people who would suffer personal loss of income, benefits, or job security.
    • The proposed change may appear inconsistent with an individual's values and ideals, leading to resistance.
    • Change may be resisted because the leaders who propose it are distrusted.
    • Some organizations have a history of failed change efforts based on popular management programs that are ineffective, leading to organizational cynicism and hence resistance to change.
    • The signs of a developing problem are usually ambiguous at the early stage, and it is easy for people to ignore or discount them.
    • Making a change that is radically different from anything done previously will appear difficult if not impossible to most people.
    • The self-confidence of people who must implement change also influences how they view it.
    • A change will be perceived as unfair by people if it has adverse consequences for them and they have little or no influence over decisions about the change.
    • Resistance may also reflect resentment that changes were proposed by leaders who are not viewed as having legitimate authority to make them.

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    Description

    Are you curious about the reasons why some people accept or reject change? Take this quiz to test your knowledge and understanding of the factors that influence how individuals and organizations respond to change. From personal values to distrust of leadership, this quiz will explore various reasons for resistance to change. Test your skills and learn more about the psychology behind why some people embrace change while others resist it.

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