45 Questions
Global logistics professionals are responsible for managing the transportation and delivery of goods over short distances only.
False
Paypal is accepted for payments in more countries than it can receive payments from.
True
EBay's 'international shipping program' allows sellers to ship to a maximum of 100 countries.
False
Shutterstock has contributors in over 200 countries.
False
Apple's 'App Store' is available in more countries than Shutterstock has contributors in.
True
Global logistics professionals do not need to consider risks that goods face during transit.
False
McDonald’s first foreign ventures followed European military personnel in Germany and Japan.
False
EBay's 'international shipping program' does not provide global shipping options for sellers.
False
Shutterstock contributors are only located in a few countries around the world.
False
Companies enter foreign markets mainly because their customers are not technologically savvy.
False
McDonald's first foreign ventures followed U.S. military personnel in the United Kingdom and France.
False
Technology drivers are a key reason why companies enter foreign markets.
True
Global logistics professionals arrange the transportation of goods over thousands of miles, not just short distances.
False
Paypal can be used to make payments in 84 countries and receive payments from 53 countries.
False
EBay's 'international shipping program' allows sellers to ship to 150 countries.
False
Shutterstock has contributors in a few countries around the world.
False
Global logistics professionals are responsible for understanding the trade-offs between different modes of transportation.
True
Apple's 'App Store' is only available in 100 countries.
False
Global logistics professionals do not need to consider risks that goods face during transit.
False
Companies enter foreign markets mainly because their customers are technologically savvy.
True
Which of the following influence tactics involves appealing to the target's emotions, ideals, or values?
Inspirational appeal
What is the main purpose of Organizational Politics?
To improve individual or organizational interests
What is the term for subjective attribution of others' behaviors to self-serving intent?
Perceptions of organizational politics
What type of behavior involves aggression, interpersonal deviance, social undermining, interactional injustice, and bullying?
Incivility
What is the term for getting others to support your effort to persuade the target?
Coalition
What is the goal of managing conflict and negotiations?
To resolve conflicts quickly
What type of influence tactic involves making implied promises and trading favors?
Exchange
What is the term for requesting someone to do something based on one's authority or right?
Legitimating
What type of behavior involves making someone in a good mood prior to making a request?
Ingratiation
Which factor does NOT affect media richness?
User's engagement
What benefit of social media usage at the workplace is mentioned?
Real-time connection over distance
What is a characteristic of dysfunctional conflict?
Breeds hostility
What is one of the desired outcomes of conflict?
Stronger relationships
Which of the following is a potential cost of social media usage at work?
Employee cyber loafing
Which factor is considered a source of team/interpersonal conflict?
Role ambiguity
What role does functional conflict play in an organization?
Serves organization's interests
Which form of communication is considered the richest?
Two-way face-to-face conversation
Which component of the PERMA model involves achieving positive outcomes and mastering new skills?
Accomplishment
What does the 'H' in the HERO framework stand for?
Hope
How can signature strengths be developed?
Through deliberate interventions and personal experiences
Which aspect of the PERMA model is associated with fostering a strong sense of purpose in life?
Meaning
What differentiates a group from a team?
Teams develop a sense of shared commitment and synergy
Which '3C' is NOT one of the qualities of an effective team player?
Competitive
In the Psychological Capital framework, what does 'Resilience' encompass?
Sustaining and bouncing back from stress, conflict, and failure
Within the PERMA framework, which component is exemplified by creating and maintaining positive relationships?
Relationships
Learn about the lecture outline, module aim, textbook, exams, grading, and class activities in Week 1 with Professor Jeong Hugh HAN at the Department of International Business & Trade. Contact Professor HAN at [email protected] for more information.
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