Week 1 Module Overview with Prof. Jeong Hugh HAN
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Questions and Answers

Global logistics professionals are responsible for managing the transportation and delivery of goods over short distances only.

False

Paypal is accepted for payments in more countries than it can receive payments from.

True

EBay's 'international shipping program' allows sellers to ship to a maximum of 100 countries.

False

Shutterstock has contributors in over 200 countries.

<p>False</p> Signup and view all the answers

Apple's 'App Store' is available in more countries than Shutterstock has contributors in.

<p>True</p> Signup and view all the answers

Global logistics professionals do not need to consider risks that goods face during transit.

<p>False</p> Signup and view all the answers

McDonald’s first foreign ventures followed European military personnel in Germany and Japan.

<p>False</p> Signup and view all the answers

EBay's 'international shipping program' does not provide global shipping options for sellers.

<p>False</p> Signup and view all the answers

Shutterstock contributors are only located in a few countries around the world.

<p>False</p> Signup and view all the answers

Companies enter foreign markets mainly because their customers are not technologically savvy.

<p>False</p> Signup and view all the answers

McDonald's first foreign ventures followed U.S. military personnel in the United Kingdom and France.

<p>False</p> Signup and view all the answers

Technology drivers are a key reason why companies enter foreign markets.

<p>True</p> Signup and view all the answers

Global logistics professionals arrange the transportation of goods over thousands of miles, not just short distances.

<p>False</p> Signup and view all the answers

Paypal can be used to make payments in 84 countries and receive payments from 53 countries.

<p>False</p> Signup and view all the answers

EBay's 'international shipping program' allows sellers to ship to 150 countries.

<p>False</p> Signup and view all the answers

Shutterstock has contributors in a few countries around the world.

<p>False</p> Signup and view all the answers

Global logistics professionals are responsible for understanding the trade-offs between different modes of transportation.

<p>True</p> Signup and view all the answers

Apple's 'App Store' is only available in 100 countries.

<p>False</p> Signup and view all the answers

Global logistics professionals do not need to consider risks that goods face during transit.

<p>False</p> Signup and view all the answers

Companies enter foreign markets mainly because their customers are technologically savvy.

<p>True</p> Signup and view all the answers

Which of the following influence tactics involves appealing to the target's emotions, ideals, or values?

<p>Inspirational appeal</p> Signup and view all the answers

What is the main purpose of Organizational Politics?

<p>To improve individual or organizational interests</p> Signup and view all the answers

What is the term for subjective attribution of others' behaviors to self-serving intent?

<p>Perceptions of organizational politics</p> Signup and view all the answers

What type of behavior involves aggression, interpersonal deviance, social undermining, interactional injustice, and bullying?

<p>Incivility</p> Signup and view all the answers

What is the term for getting others to support your effort to persuade the target?

<p>Coalition</p> Signup and view all the answers

What is the goal of managing conflict and negotiations?

<p>To resolve conflicts quickly</p> Signup and view all the answers

What type of influence tactic involves making implied promises and trading favors?

<p>Exchange</p> Signup and view all the answers

What is the term for requesting someone to do something based on one's authority or right?

<p>Legitimating</p> Signup and view all the answers

What type of behavior involves making someone in a good mood prior to making a request?

<p>Ingratiation</p> Signup and view all the answers

Which factor does NOT affect media richness?

<p>User's engagement</p> Signup and view all the answers

What benefit of social media usage at the workplace is mentioned?

<p>Real-time connection over distance</p> Signup and view all the answers

What is a characteristic of dysfunctional conflict?

<p>Breeds hostility</p> Signup and view all the answers

What is one of the desired outcomes of conflict?

<p>Stronger relationships</p> Signup and view all the answers

Which of the following is a potential cost of social media usage at work?

<p>Employee cyber loafing</p> Signup and view all the answers

Which factor is considered a source of team/interpersonal conflict?

<p>Role ambiguity</p> Signup and view all the answers

What role does functional conflict play in an organization?

<p>Serves organization's interests</p> Signup and view all the answers

Which form of communication is considered the richest?

<p>Two-way face-to-face conversation</p> Signup and view all the answers

Which component of the PERMA model involves achieving positive outcomes and mastering new skills?

<p>Accomplishment</p> Signup and view all the answers

What does the 'H' in the HERO framework stand for?

<p>Hope</p> Signup and view all the answers

How can signature strengths be developed?

<p>Through deliberate interventions and personal experiences</p> Signup and view all the answers

Which aspect of the PERMA model is associated with fostering a strong sense of purpose in life?

<p>Meaning</p> Signup and view all the answers

What differentiates a group from a team?

<p>Teams develop a sense of shared commitment and synergy</p> Signup and view all the answers

Which '3C' is NOT one of the qualities of an effective team player?

<p>Competitive</p> Signup and view all the answers

In the Psychological Capital framework, what does 'Resilience' encompass?

<p>Sustaining and bouncing back from stress, conflict, and failure</p> Signup and view all the answers

Within the PERMA framework, which component is exemplified by creating and maintaining positive relationships?

<p>Relationships</p> Signup and view all the answers

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