Webvan: A Dot-Com Bubble Story
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Questions and Answers

What was Webvan's aim with its revolutionary idea in the dot-com bubble era?

To revolutionize the $450 billion retail grocery business with online ordering and same-day door-to-door grocery delivery.

What did Webvan believe was one of the first 'killer applications' for the Internet?

Online grocery ordering and same-day delivery.

Who did Webvan hire as its CEO during its operations?

A seasoned CEO from the consulting industry.

What was one of the reasons why Webvan initially seemed to be doing everything right?

<p>Most initial customers actually liked the service.</p> Signup and view all the answers

Despite doing everything asked by its board and investors, why did Webvan go bankrupt?

<p>Webvan was bankrupt due to financial troubles, not a failure of execution.</p> Signup and view all the answers

How long did it take for Webvan to go bankrupt after its initial public offering?

<p>Barely 24 months.</p> Signup and view all the answers

What mantras did Webvan fervently follow?

<p>First mover advantage and get big fast</p> Signup and view all the answers

What did Webvan fail to ask, leading to its downfall?

<p>Where are the customers?</p> Signup and view all the answers

What industry adopted the product-centric model in the 1950s?

<p>Consumer packaged-goods industry</p> Signup and view all the answers

Why is the new-product introduction model not a good fit for most startups?

<p>Most startups do not know who their customers are.</p> Signup and view all the answers

What stage involves turning passion and vision into a set of key ideas for a business plan?

<p>Concept and seed stage</p> Signup and view all the answers

What is the outline for a business plan based on at the concept and seed stage?

<p>Set of key ideas from the founder's passion and vision</p> Signup and view all the answers

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