Podcast
Questions and Answers
What is the primary reason provided for checking the shaded slots on the calendar?
What is the primary reason provided for checking the shaded slots on the calendar?
According to the provided information, what technology does the site use to deliver its services?
According to the provided information, what technology does the site use to deliver its services?
Why does the site share information about user activity with Google?
Why does the site share information about user activity with Google?
What does the statement 'By using this site, you agree to its use of cookies' imply?
What does the statement 'By using this site, you agree to its use of cookies' imply?
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What should users do if they want to know more about how the site uses cookies?
What should users do if they want to know more about how the site uses cookies?
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Which of the following is the correct way to gain access to the site?
Which of the following is the correct way to gain access to the site?
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What is the specific instruction regarding the scheduling of access?
What is the specific instruction regarding the scheduling of access?
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What is the primary purpose of the transition mentioned?
What is the primary purpose of the transition mentioned?
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What is the best course of action if a user cannot request access online?
What is the best course of action if a user cannot request access online?
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What does 'Requesting access for a full Home Inspection' imply regarding the duration of access?
What does 'Requesting access for a full Home Inspection' imply regarding the duration of access?
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What should be done when receiving a call for a next day appointment after 5pm?
What should be done when receiving a call for a next day appointment after 5pm?
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What additional charge is required if a home has a basement over 2000 sq ft for radon inspection?
What additional charge is required if a home has a basement over 2000 sq ft for radon inspection?
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How should termite inspections be handled if requested after a home has already been inspected?
How should termite inspections be handled if requested after a home has already been inspected?
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Which of the following is NOT a requirement for scheduling Stand Alone Water Sampling?
Which of the following is NOT a requirement for scheduling Stand Alone Water Sampling?
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What should be done when radon is added to an existing order?
What should be done when radon is added to an existing order?
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What happens to termite inspections if they are not paid for?
What happens to termite inspections if they are not paid for?
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What is the maximum distance the radon inspector will travel?
What is the maximum distance the radon inspector will travel?
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When sending out a quote for services, who must be copied?
When sending out a quote for services, who must be copied?
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What information needs to be collected before booking a Stand Alone Radon Test?
What information needs to be collected before booking a Stand Alone Radon Test?
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Who is responsible for coordinating the date and time with the property owner/client for Stand Alone Radon Tests?
Who is responsible for coordinating the date and time with the property owner/client for Stand Alone Radon Tests?
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What information should be sent to BG via SMS regarding a Stand Alone Radon Test booking?
What information should be sent to BG via SMS regarding a Stand Alone Radon Test booking?
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Why is it important to check the deadline for when the Stand Alone Radon Test should be completed?
Why is it important to check the deadline for when the Stand Alone Radon Test should be completed?
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What should be done once the information for a Stand Alone Radon Test booking is collected?
What should be done once the information for a Stand Alone Radon Test booking is collected?
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What is the first step after receiving a request for a Stand Alone Radon Test?
What is the first step after receiving a request for a Stand Alone Radon Test?
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Which piece of information is NOT specifically required when collecting details for a Stand Alone Radon Test booking?
Which piece of information is NOT specifically required when collecting details for a Stand Alone Radon Test booking?
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Why is it important to send an SMS to BG after receiving a request for a Stand Alone Radon Test?
Why is it important to send an SMS to BG after receiving a request for a Stand Alone Radon Test?
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According to the document, what is the purpose of using cookies on this site?
According to the document, what is the purpose of using cookies on this site?
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What is the final action to be taken by the initial contact regarding a Stand Alone Radon Test booking?
What is the final action to be taken by the initial contact regarding a Stand Alone Radon Test booking?
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Flashcards
Bryan's Schedule
Bryan's Schedule
A schedule that may change without notice, requiring users to check for updates.
Website Data Sharing
Website Data Sharing
Information about website usage is shared with Google for analysis.
Cookies
Cookies
Small files used by websites to track and store user information.
Agreeing to Cookies
Agreeing to Cookies
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Cookie Consent
Cookie Consent
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BrokerBay Access
BrokerBay Access
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BrokerBay Online Access
BrokerBay Online Access
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Full Home Inspection Access
Full Home Inspection Access
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BrokerBay Phone Access
BrokerBay Phone Access
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Day-of Access Confirmation
Day-of Access Confirmation
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Next-Day Appointment Restrictions
Next-Day Appointment Restrictions
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Quoting and CCing Bryan
Quoting and CCing Bryan
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Calculating Total Square Footage
Calculating Total Square Footage
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Radon Monitoring for Large Basements
Radon Monitoring for Large Basements
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Radon Inspection Distance Limit
Radon Inspection Distance Limit
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Termite Inspections and Fees
Termite Inspections and Fees
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After-Inspection Termite Requests
After-Inspection Termite Requests
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Stand-Alone Water Sampling Process
Stand-Alone Water Sampling Process
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Stand-Alone Radon Test
Stand-Alone Radon Test
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Radon Test Information Collection
Radon Test Information Collection
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Radon Test Price
Radon Test Price
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Contact Bryan for Radon Test
Contact Bryan for Radon Test
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Radon Test Scheduling
Radon Test Scheduling
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What is a Standalone Radon Test?
What is a Standalone Radon Test?
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Collecting Radon Test Information
Collecting Radon Test Information
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Getting the Price and Contacting Bryan
Getting the Price and Contacting Bryan
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Who Schedules Radon Test Appointments?
Who Schedules Radon Test Appointments?
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When to Text Bryan
When to Text Bryan
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Study Notes
Important Scheduling Reminders
- Regularly check shaded calendar slots.
- Bryan's schedule may change without notice.
- To schedule access for a Home Inspection, request it online, or call the day of if online rescheduling is not possible. Do not contact Bryan unless unable to request or reschedule access online in which case use BrokerBay.
- Use BrokerBay for access instead of Showingtime.
- No next-day appointments after 5 pm. If a caller requests a next-day appointment after 5 pm, inform them of the no-next-day policy or verify with the inspector for approval. Do not book until approved.
- Copy Bryan on all Quotes.
- Unfinished basement square footage: Add unfinished basement square footage to the total property size.
- Radon: Inform Bryan when adding or changing radon services.
- Radon over 2000 sq ft: If the basement is over 2000 sq ft, add a second monitor and charge an extra $100.
- Radon distance limit: Do not book radon inspections over 50 miles from the property.
- Radon notification: Do not add the Radon Inspector to orders, the inspector will be notified automatically.
- Pass Stand Alone Radon: Pass all independent radon requests to Bryan for handling.
- Stand-Alone Radon Testing: Do not book in ISN. Gather the address, deadline, client relationship to the property, phone number, email, and send an SMS to Bryan. Determine the item, gather order information, and send an SMS to Bryan for pricing. Bryan will coordinate the date/time with the client as needed.
Website Information
- Website uses Google cookies for service and traffic analysis.
- Information is shared with Google.
- Continued use signifies agreement to cookie use.
- More information available for details.
Inspection Specifics
- Termite Inspections: Termite inspections are performed during each inspection but are not included in the report unless paid for.
- If a client requests a termite inspection after the original inspection, add termite inspection to the existing order, note who requested it, and generate the $75 fee on the fees tab.
- Collect payment by phone or direct client to website.
- Inform the original inspector by SMS to generate a termite report (no re-visit needed).
- Stand-Alone Water Sampling: To schedule a stand-alone water sampling, first select the "Stand Alone Water Sampling Trip Charge" ($150), then choose the specific water test (Bacteria, Nitrate/Nitrite, Lead) or bundle.
- Clearly communicate to the client that water testing results will be ready in 2-3 days.
- Square Footage Accuracy: Ensure the total square footage of the property listing accurately reflects finished and unfinished spaces.
Studying That Suits You
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Description
Test your knowledge on the important scheduling reminders and the cookie policy of our website. This quiz covers the key points regarding calendar management and the usage of cookies for service improvement. Stay informed about how your data is handled while using the website.