Gibbs Info Site Quiz

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary reason provided for checking the shaded slots on the calendar?

  • To track Google cookie usage.
  • To confirm Bryan's schedule changes. (correct)
  • To learn more about the site's privacy policy.
  • To analyze site traffic patterns.

According to the provided information, what technology does the site use to deliver its services?

  • Google Analytics.
  • User-generated data.
  • Cookies from Google. (correct)
  • Personal user accounts.

Why does the site share information about user activity with Google?

  • To personalize user accounts.
  • To sell user information to third parties.
  • To manage website security.
  • To deliver services and analyze traffic. (correct)

What does the statement 'By using this site, you agree to its use of cookies' imply?

<p>Users are consenting to the use of cookies. (B)</p> Signup and view all the answers

What should users do if they want to know more about how the site uses cookies?

<p>Learn more using the provided link. (A)</p> Signup and view all the answers

Which of the following is the correct way to gain access to the site?

<p>Requesting access for a full Home Inspection over the phone, if possible (D)</p> Signup and view all the answers

What is the specific instruction regarding the scheduling of access?

<p>Contact Bryan the day of the Home Inspection to arrange access (D)</p> Signup and view all the answers

What is the primary purpose of the transition mentioned?

<p>Streamlining the process of scheduling Home Inspections (A)</p> Signup and view all the answers

What is the best course of action if a user cannot request access online?

<p>Contact BrokerBay over the phone (D)</p> Signup and view all the answers

What does 'Requesting access for a full Home Inspection' imply regarding the duration of access?

<p>Access is granted for the duration of the Home Inspection (D)</p> Signup and view all the answers

What should be done when receiving a call for a next day appointment after 5pm?

<p>Tell the caller no appointments are possible. (B), Check with the inspector before booking. (C)</p> Signup and view all the answers

What additional charge is required if a home has a basement over 2000 sq ft for radon inspection?

<p>$100 (B)</p> Signup and view all the answers

How should termite inspections be handled if requested after a home has already been inspected?

<p>Add the termite inspection directly to the original order. (A)</p> Signup and view all the answers

Which of the following is NOT a requirement for scheduling Stand Alone Water Sampling?

<p>Choosing a follow-up visit to the property. (A)</p> Signup and view all the answers

What should be done when radon is added to an existing order?

<p>Text Bryan for record-keeping. (C)</p> Signup and view all the answers

What happens to termite inspections if they are not paid for?

<p>They are documented in the report. (D)</p> Signup and view all the answers

What is the maximum distance the radon inspector will travel?

<p>50 miles (A)</p> Signup and view all the answers

When sending out a quote for services, who must be copied?

<p>Bryan. (B)</p> Signup and view all the answers

What information needs to be collected before booking a Stand Alone Radon Test?

<p>Client's relationship to the property (A)</p> Signup and view all the answers

Who is responsible for coordinating the date and time with the property owner/client for Stand Alone Radon Tests?

<p>Bryan (C)</p> Signup and view all the answers

What information should be sent to BG via SMS regarding a Stand Alone Radon Test booking?

<p>Client's contact information and test request (B)</p> Signup and view all the answers

Why is it important to check the deadline for when the Stand Alone Radon Test should be completed?

<p>To accommodate the client's time requirements (D)</p> Signup and view all the answers

What should be done once the information for a Stand Alone Radon Test booking is collected?

<p>SMS BG to confirm receipt of the information (A)</p> Signup and view all the answers

What is the first step after receiving a request for a Stand Alone Radon Test?

<p>Collect detailed information and SMS BG. (D)</p> Signup and view all the answers

Which piece of information is NOT specifically required when collecting details for a Stand Alone Radon Test booking?

<p>The client's preferred payment method. (B)</p> Signup and view all the answers

Why is it important to send an SMS to BG after receiving a request for a Stand Alone Radon Test?

<p>To notify him about the request and get price of item, and so he can coordinate scheduling. (C)</p> Signup and view all the answers

According to the document, what is the purpose of using cookies on this site?

<p>To deliver services and analyze site traffic. (A)</p> Signup and view all the answers

What is the final action to be taken by the initial contact regarding a Stand Alone Radon Test booking?

<p>Collect initial information and SMS BG with specifics. (B)</p> Signup and view all the answers

Flashcards

Bryan's Schedule

A schedule that may change without notice, requiring users to check for updates.

Website Data Sharing

Information about website usage is shared with Google for analysis.

Cookies

Small files used by websites to track and store user information.

Agreeing to Cookies

Accepting cookies means allowing a website to collect information about your usage.

Signup and view all the flashcards

Cookie Consent

A user's agreement to allow cookies to be placed on their device.

Signup and view all the flashcards

BrokerBay Access

For access to properties, use BrokerBay instead of Showingtime.

Signup and view all the flashcards

BrokerBay Online Access

Request or reschedule access to properties through the BrokerBay system.

Signup and view all the flashcards

Full Home Inspection Access

For full Home Inspection access, specifically state this when requesting through BrokerBay.

Signup and view all the flashcards

BrokerBay Phone Access

Contact BrokerBay directly by phone only if you cannot submit access requests online.

Signup and view all the flashcards

Day-of Access Confirmation

Call BrokerBay on the day of the inspection to confirm access information.

Signup and view all the flashcards

Next-Day Appointment Restrictions

Next-day appointments are not allowed after 5 PM. If someone requests a next-day appointment after 5 PM, inform them that next-day appointments are unavailable or get inspector approval before booking.

Signup and view all the flashcards

Quoting and CCing Bryan

When sending out a quote, always CC Bryan on the email. This ensures he is aware of the quote and its details.

Signup and view all the flashcards

Calculating Total Square Footage

Include unfinished basement square footage in the total square footage when calculating the total living area.

Signup and view all the flashcards

Radon Monitoring for Large Basements

If a home has a basement larger than 2000 sq ft, an additional radon monitor is needed. Manually add a $100 fee for the second monitor.

Signup and view all the flashcards

Radon Inspection Distance Limit

Radon inspections are limited to a 50-mile radius.

Signup and view all the flashcards

Termite Inspections and Fees

Termite inspections are performed during each inspection but not included in the report unless paid for.

Signup and view all the flashcards

After-Inspection Termite Requests

If someone requests a termite inspection after a home inspection, add the request to the original order and note who called. Collect the $75 termite fee and notify the original inspector to generate a report.

Signup and view all the flashcards

Stand-Alone Water Sampling Process

For stand-alone water sampling, choose the 'Stand Alone Water Sampling Trip Charge' fee and then select specific water tests. Inform the scheduler that results will be available in 2-3 days.

Signup and view all the flashcards

Stand-Alone Radon Test

This test looks for radon gas levels in a property, and is booked separately from other inspections.

Signup and view all the flashcards

Radon Test Information Collection

When a client requires a standalone radon test, get the property address, deadline for completion, client contact information (name, phone, email), and their relationship to the property.

Signup and view all the flashcards

Radon Test Price

When a client requests a Radon test, you need to find out what the specific item is and what the price should be.

Signup and view all the flashcards

Contact Bryan for Radon Test

When a Standalone Radon Test is requested you will need to contact Bryan and let him know about the request.

Signup and view all the flashcards

Radon Test Scheduling

Bryan will handle scheduling appointments for Radon tests with the property owner or customer.

Signup and view all the flashcards

What is a Standalone Radon Test?

A standalone radon test is a separate inspection that checks for radon gas levels in a property.

Signup and view all the flashcards

Collecting Radon Test Information

When someone wants a standalone radon test, gather their contact info, the address, their deadline, and their relationship to the property.

Signup and view all the flashcards

Getting the Price and Contacting Bryan

After collecting the info, find out the cost of the radon test and contact Bryan to let him know about the request.

Signup and view all the flashcards

Who Schedules Radon Test Appointments?

Bryan is in charge of scheduling the radon test appointment with the homeowner or client.

Signup and view all the flashcards

When to Text Bryan

Always text Bryan to let him know about these standalone radon test requests.

Signup and view all the flashcards

Study Notes

Important Scheduling Reminders

  • Regularly check shaded calendar slots.
  • Bryan's schedule may change without notice.
  • To schedule access for a Home Inspection, request it online, or call the day of if online rescheduling is not possible. Do not contact Bryan unless unable to request or reschedule access online in which case use BrokerBay.
  • Use BrokerBay for access instead of Showingtime.
  • No next-day appointments after 5 pm. If a caller requests a next-day appointment after 5 pm, inform them of the no-next-day policy or verify with the inspector for approval. Do not book until approved.
  • Copy Bryan on all Quotes.
  • Unfinished basement square footage: Add unfinished basement square footage to the total property size.
  • Radon: Inform Bryan when adding or changing radon services.
  • Radon over 2000 sq ft: If the basement is over 2000 sq ft, add a second monitor and charge an extra $100.
  • Radon distance limit: Do not book radon inspections over 50 miles from the property.
  • Radon notification: Do not add the Radon Inspector to orders, the inspector will be notified automatically.
  • Pass Stand Alone Radon: Pass all independent radon requests to Bryan for handling.
  • Stand-Alone Radon Testing: Do not book in ISN. Gather the address, deadline, client relationship to the property, phone number, email, and send an SMS to Bryan. Determine the item, gather order information, and send an SMS to Bryan for pricing. Bryan will coordinate the date/time with the client as needed.

Website Information

  • Website uses Google cookies for service and traffic analysis.
  • Information is shared with Google.
  • Continued use signifies agreement to cookie use.
  • More information available for details.

Inspection Specifics

  • Termite Inspections: Termite inspections are performed during each inspection but are not included in the report unless paid for.
    • If a client requests a termite inspection after the original inspection, add termite inspection to the existing order, note who requested it, and generate the $75 fee on the fees tab.
    • Collect payment by phone or direct client to website.
    • Inform the original inspector by SMS to generate a termite report (no re-visit needed).
  • Stand-Alone Water Sampling: To schedule a stand-alone water sampling, first select the "Stand Alone Water Sampling Trip Charge" ($150), then choose the specific water test (Bacteria, Nitrate/Nitrite, Lead) or bundle.
    • Clearly communicate to the client that water testing results will be ready in 2-3 days.
  • Square Footage Accuracy: Ensure the total square footage of the property listing accurately reflects finished and unfinished spaces.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Like This

Cookie Knowledge Quiz
3 questions

Cookie3 Quiz: Test Your Knowledge About Cookie3

DashingRetinalite avatar
DashingRetinalite
Cookie Quiz
3 questions

Cookie Quiz

HardierOstrich avatar
HardierOstrich
Website Cookie Policy Overview
5 questions

Website Cookie Policy Overview

StunnedMorningGlory avatar
StunnedMorningGlory
Use Quizgecko on...
Browser
Open
Browser
Browser