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Questions and Answers
What is the main issue preventing the user from signing in?
What is the main issue preventing the user from signing in?
- The user's account credentials are incorrect.
- The internet connection is unstable.
- The browser is set to block JavaScript. (correct)
- The service requires a software update.
What must the user do to resolve the sign-in issue?
What must the user do to resolve the sign-in issue?
- Clear the browser cache and cookies.
- Disable all browser plug-ins.
- Allow JavaScript in their browser settings. (correct)
- Switch to a different web browser.
Where can the user find information on how to allow JavaScript?
Where can the user find information on how to allow JavaScript?
- In the online help of the web browser. (correct)
- From customer support via email.
- In the service's FAQ section.
- In the user agreement document.
What feature must be enabled for the service to function properly?
What feature must be enabled for the service to function properly?
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What might be a consequence of keeping JavaScript blocked in a browser?
What might be a consequence of keeping JavaScript blocked in a browser?
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Study Notes
JavaScript and Browser Settings
- JavaScript is essential for using specific online services and applications.
- Browsers often block JavaScript by default for security reasons, which can prevent sign-in functionality.
- Users must adjust browser settings to enable JavaScript in order to access services.
Troubleshooting JavaScript Issues
- Check browser help documentation for guides on allowing JavaScript.
- Ensuring that JavaScript is enabled is crucial for proper functionality of many websites.
- Compatibility of the browser with JavaScript is necessary; some older browsers may not support it.
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