Podcast
Questions and Answers
Which of the following is an example of an event in a business process?
Which of the following is an example of an event in a business process?
- Initiating a task
- Receiving an invoice (correct)
- Delivering a product
- Deciding between activities
What is the purpose of a decision in a business process?
What is the purpose of a decision in a business process?
- To receive a purchase order
- To decide between activities (correct)
- To deliver a product
- To initiate tasks
Which type of process starts when a customer places an order and ends when the corresponding payment is received?
Which type of process starts when a customer places an order and ends when the corresponding payment is received?
- Quote to cash
- Procure to pay
- Quote to order
- Order to cash (correct)
Which type of gateway is used when all outgoing branches need to be executed before proceeding?
Which type of gateway is used when all outgoing branches need to be executed before proceeding?
When does an AND-join gateway proceed?
When does an AND-join gateway proceed?
When are OR gateways used?
When are OR gateways used?
What happens when an OR-join gateway proceeds?
What happens when an OR-join gateway proceeds?
Which type of event indicates that an instance of the process is created when a message is received?
Which type of event indicates that an instance of the process is created when a message is received?
What type of event is triggered at certain date(s)/time(s), or after a time interval has elapsed since the moment the event is enabled?
What type of event is triggered at certain date(s)/time(s), or after a time interval has elapsed since the moment the event is enabled?
Which type of event is used when an activity takes too long and must be interrupted?
Which type of event is used when an activity takes too long and must be interrupted?
What type of event stops the enclosing activity and starts an exception handling routine?
What type of event stops the enclosing activity and starts an exception handling routine?
Which of the following is NOT one of the dimensions of process performance according to the text?
Which of the following is NOT one of the dimensions of process performance according to the text?
What is the purpose of process identification according to the text?
What is the purpose of process identification according to the text?
Which method aims to achieve breakthrough innovation by questioning the fundamental assumptions and principles of the existing process structure?
Which method aims to achieve breakthrough innovation by questioning the fundamental assumptions and principles of the existing process structure?
Which type of process generates value directly for external customers?
Which type of process generates value directly for external customers?
What are the three objectives of Ford in reviewing its procurement process?
What are the three objectives of Ford in reviewing its procurement process?
What are the two ways to gain insights into the interrelations between processes?
What are the two ways to gain insights into the interrelations between processes?
Which principle of Business Process Reengineering (BPR) involves capturing information only once at the source and sharing it among all process workers?
Which principle of Business Process Reengineering (BPR) involves capturing information only once at the source and sharing it among all process workers?
According to the text, what is the purpose of chain value modelling?
According to the text, what is the purpose of chain value modelling?
According to the text, what are the guidelines to identify horizontal boundaries in value chains?
According to the text, what are the guidelines to identify horizontal boundaries in value chains?
According to the text, what are the factors to consider when defining a process landscape model?
According to the text, what are the factors to consider when defining a process landscape model?
According to the text, what is BPMN?
According to the text, what is BPMN?
Which one of these is a source of waste in a process?
Which one of these is a source of waste in a process?
What is the formula for calculating the cycle time of a process?
What is the formula for calculating the cycle time of a process?
What is the purpose of stakeholder analysis in BPM?
What is the purpose of stakeholder analysis in BPM?
What is the formula for calculating cycle time efficiency?
What is the formula for calculating cycle time efficiency?
