Washington MAST Training Flashcards
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Questions and Answers

The purpose of MAST training is to teach ___________________.

The laws regarding alcohol sales and service and how to serve alcohol responsibly

To obtain a MAST permit, you must ___________________.

Complete an approved course and pass the exam.

You must have your MAST permit and photo ID available at all times when ___________________.

Serving alcohol.

If conducting a sampling or tasting at a grocery store, the MAST permit is required ___________________.

<p>At the time of the sampling or tasting.</p> Signup and view all the answers

What are the penalties a server or bartender may face for serving or selling alcohol at a liquor licensed establishment without a valid MAST permit?

<p>Criminal penalties including fines and/or imprisonment for up to 90 days.</p> Signup and view all the answers

A _______________ MAST permit is required to: Draw alcohol from tap, Mix drinks, Manage the establishment.

<p>Class 12</p> Signup and view all the answers

MAST permits must be renewed every _________________.

<p>5 years</p> Signup and view all the answers

Are managers who supervise alcohol servers required to complete MAST training?

<p>True</p> Signup and view all the answers

A ________________ is required to be at least 3 hours.

<p>Class 12 MAST permit training course</p> Signup and view all the answers

Can a MAST permit be used at multiple establishments?

<p>True</p> Signup and view all the answers

What affects a person's BAC?

<p>Time, Weight, Gender, Age, Metabolism, Water, Health, Fatigue, Mental State and Environment.</p> Signup and view all the answers

The process by which alcohol is removed from the bloodstream is _____________.

<p>Primarily metabolism and some excretion</p> Signup and view all the answers

Food can slow the rate at which __________________.

<p>The alcohol is absorbed in the body.</p> Signup and view all the answers

Alcohol is a legal depressant drug that directly affects ____________________.

<p>The entire nervous system.</p> Signup and view all the answers

Time is the only thing that will ___________________________.

<p>Bring a person under the influence of alcohol back to a sober state.</p> Signup and view all the answers

Alcohol affects everything from a person's ____________________.

<p>Thinking skills to their breathing.</p> Signup and view all the answers

Blood Alcohol Concentration (BAC) is the level of alcohol in the _________________.

<p>Bloodstream, expressed as a percentage.</p> Signup and view all the answers

A person who is tired will tend to become intoxicated _____________________.

<p>More quickly.</p> Signup and view all the answers

What kind of drugs can be dangerous if mixed with alcohol?

<p>Prescription drugs, Over the counter drugs, Illegal drugs.</p> Signup and view all the answers

Consuming stimulants with alcohol often ____________________.

<p>Increases blood pressure, hides the typical signs of intoxication, and results in more risky behavior.</p> Signup and view all the answers

Is it important to check the date of birth on an ID?

<p>True</p> Signup and view all the answers

When should licensee certification card be used?

<p>Whenever you have doubts about a customer's age.</p> Signup and view all the answers

What minor employees are allowed to do in the restricted areas?

<p>Pick up liquor for service in other parts of the establishment, Clean, set up, and arrange tables, Deliver messages, Serve food, Seat patrons.</p> Signup and view all the answers

Acceptable forms of ID include:

<p>Driver's License, ID Card, Instruction Permit issued by a US State, any Canadian Province, US Territory, or the District of Columbia, Washington Temporary Driver's License, US Military ID, Merchant Marine ID, Washington Tribal Enrollment Card, Passport.</p> Signup and view all the answers

Signs that an ID has been altered include:

<p>Glue lines near the photo, Different front for the date of birth, Ragged edges, Dull or blurry images, Holographic security images that do not change as the card angle is changed.</p> Signup and view all the answers

Is an expired ID acceptable for verifying a customer's age?

<p>False</p> Signup and view all the answers

Features of Washington driver's licenses issued to individuals over the age of 21 include:

<p>Horizontal format, A ghost image, 'WA USA' in the heading, Issue date and expiration date overlapping the ghost image, Black Washington state seal over the main photo, First two numerals of the license number plus the year of birth equal 100, 'Washington' laser etched on the ID (Visible when tilted), Washington state seal repeats across the middle of the ID (visible with UV light).</p> Signup and view all the answers

If there is a bouncer at the door to check the ID of every customer entering the establishment, is the server still required to check IDs?

<p>True</p> Signup and view all the answers

It is important to verify that the ________________ match the person who presents the ID.

<p>height stated on the ID and the hairline, eyebrows, and chin shape in the photo.</p> Signup and view all the answers

The criminal penalty for selling or serving alcohol to a minor is a gross misdemeanor punishable by:

<p>A fine of up to $5,000 and/or imprisonment in the county jail for up to 1 year.</p> Signup and view all the answers

Sometimes _____________ may be mistaken for intoxication.

<p>Illnesses or disabilities.</p> Signup and view all the answers

What are common signs of apparent intoxication?

<p>Sparse eye contact, Glassy or bloodshot eyes, Disheveled hair or clothes, Flushed face, Disoriented, Slurred words, Change in behavior.</p> Signup and view all the answers

If you determine a person is apparently intoxicated you must:

<p>Refuse to serve or sell the person any alcohol. Remove any alcohol from the person (if he or she has an unfinished drink).</p> Signup and view all the answers

Effective ways to inform your customers of the law without putting them on the defensive include:

<p>Be courteous, Be confident, Be tactful, Be discreet, Be calm, Be firm.</p> Signup and view all the answers

Techniques to avoid overconsumption of alcohol include:

<p>Talking and listening to customers before serving them and whenever serving a subsequent drink. Serving a glass of water alongside each alcoholic drink. Not walking past their table as often. Taking their attention away from drinking with things such as pool tables and dance floors.</p> Signup and view all the answers

The incident documentation log book is a bound book where ______________ are recorded.

<p>Incidents that occur within and on the property of the establishment.</p> Signup and view all the answers

When refusing service, you should:

<p>Avoid 'you' statements. Use 'I' statements. Focus on the law. Express concern for your customers.</p> Signup and view all the answers

What are effective methods for removing a drink from an intoxicated customer?

<p>Ask questions that require the customer to look away from the table. Use the wipe and swipe method: When you are wiping down the table or bar, remove the drink as you wipe by it with your bar rag.</p> Signup and view all the answers

An apparently intoxicated customer may remain in the establishment as long as he does not consume, possess, or purchase any alcohol and he is not being disorderly.

<p>True</p> Signup and view all the answers

If an intoxicated customer insists on driving, you should:

<p>Offer to call a taxi for the customer. Call the police. Document the incident in the log book.</p> Signup and view all the answers

Drivers convicted of DUI may be required to participate in alcoholism treatment or driving safety classes.

<p>True</p> Signup and view all the answers

Driving under the influence refers to operating a motor vehicle:

<p>With an alcohol concentration of 0.08 or higher. With a THC concentration of 5.00 or higher. While under the influence of or affected by intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug.</p> Signup and view all the answers

Any person who operates a motor vehicle in Washington state is deemed to have given consent to _____________.

<p>a breath test if the arresting officer believes the person to be under the influence.</p> Signup and view all the answers

Information on the location where persons who are arrested for DUI consumed their last drink is provided to _______________.

<p>The Washington State Liquor and Cannabis Board.</p> Signup and view all the answers

Penalties for ____________ include up to $5,000 in fines, imprisonment for up to a year and driver's license suspension or revocation.

<p>Driving under the influence.</p> Signup and view all the answers

One way to protect yourself from a liquor liability lawsuit is to observe ____________.

<p>Your customers for signs of intoxication.</p> Signup and view all the answers

The social impact of irresponsible alcohol use can range from ____________ to _____________.

<p>Individual harm that directly affects the drinker and his acquaintances to harm inflicted on society in general, such as treatment facilities.</p> Signup and view all the answers

Driving under the influence (DUI) refers to operating a motor vehicle under the influence of or affected by _________________.

<p>Intoxicating liquor, marijuana, or any drug or the combined influence of intoxicating liquor, marijuana, or any drug.</p> Signup and view all the answers

Liquor liability laws can hold servers responsible for _________________.

<p>Harm that intoxicated customers cause others.</p> Signup and view all the answers

Alcohol is the most widely used substance of abuse among ____________ in the United States.

<p>Young people.</p> Signup and view all the answers

When is it legal for an on-premises retail establishment to give away a free drink?

<p>Under limited circumstances such as the customer's birthday or to compensate for unsatisfactory products or services.</p> Signup and view all the answers

Is a restaurant with a beer and/or wine license required to provide food service?

<p>True</p> Signup and view all the answers

Food service requirements for a spirits, beer and wine restaurant licensee include serving at least ____________ complete meals.

<p>Eight.</p> Signup and view all the answers

Alcohol sales are legal from:

<p>6 AM to 2 AM.</p> Signup and view all the answers

Which law establishes limited immunity from prosecution for people under 21 who seek medical assistance in alcohol poisoning situations?

<p>The 'Good Samaritan' law.</p> Signup and view all the answers

Adequate lighting is required on all areas of the premises where alcohol is served and consumed in order to _____________.

<p>Check IDs and observe customers for the enforcement of liquor laws.</p> Signup and view all the answers

A bottle of wine may be resealed and removed from the premises if _______________.

<p>It was sold with a meal.</p> Signup and view all the answers

Fetal Alcohol Syndrome (FAS) Warning signs must be posted ______________.

<p>In the women's restroom and in plain view at the entrance to stores, restaurants, taverns and lounges.</p> Signup and view all the answers

Is it legal to allow a customer to consume marijuana products while on liquor licensed establishment?

<p>False</p> Signup and view all the answers

Licensees and employees may not sell or serve any liquor, beer, or wine other than ________________.

<p>What was ordered.</p> Signup and view all the answers

Study Notes

MAST Training Purpose and Requirements

  • MAST training aims to educate on laws governing alcohol sales and responsible service practices.
  • To obtain a MAST permit, completion of an approved course and passing an exam is mandatory; permits must be issued within 30 days of completion.
  • A valid MAST permit and photo ID are required at all times during alcohol service.
  • A MAST permit is essential during sampling or tasting events at grocery stores.

Penalties and Types of Permits

  • Serving alcohol without a valid MAST permit can result in criminal penalties, including fines or up to 90 days imprisonment.
  • Class 12 MAST permits are needed for various tasks like drawing alcohol from tap, mixing drinks, or managing the establishment.

Permit Validity and Training Necessities

  • MAST permits need renewal every 5 years.
  • Managers overseeing alcohol servers must also complete MAST training.

Blood Alcohol Concentration (BAC) Factors

  • Factors affecting BAC include time, weight, gender, age, metabolism, health, and mental state.
  • Alcohol elimination from the bloodstream primarily occurs through metabolism; a healthy body can process about one standard drink per hour.
  • Food consumption can delay alcohol absorption rates.

Alcohol's Effects and Intoxication Recognition

  • Alcohol is a depressant impacting the entire nervous system, altering behaviors and reactions.
  • Time is the only effective means to sober up an intoxicated person; alcohol can affect thinking skills and vital functions like breathing.
  • A tired person is likely to become intoxicated more quickly.

ID Verification and Responsibilities

  • Acceptable ID forms for age verification include driver’s licenses, military IDs, passports, and state-specific IDs.
  • Expired identification is not valid for age verification; only valid IDs showing the individual’s date of birth, photo, and signature are acceptable.
  • Servers must verify IDs regardless of having a bouncer checking customers' IDs; servers can be held liable for serving minors.

Intoxication Signs and Customer Handling

  • Common signs of intoxication include glassy or bloodshot eyes, slurred speech, and behavioral changes.
  • If a customer is identified as apparently intoxicated, further alcohol service must be refused.
  • Effective communication techniques can be used when refusing service, focusing on law compliance and customer concern.

Incident Documentation and Liability

  • An incident log must record events like the use of fake IDs or disturbances in the establishment.
  • Liquor liability laws can hold servers accountable for any harm caused by intoxicated patrons.
  • Observing customers for intoxication signs is vital for protection against liability lawsuits.

Driving Under the Influence (DUI) Regulations

  • Driving under the influence is defined as operating a vehicle with a BAC of 0.08 or higher or under the influence of drugs or intoxicants.
  • DUI convictions may lead to fines up to $5,000 and possible imprisonment up to one year.
  • All persons operating vehicles in Washington consent to breath tests if suspected of intoxication.

Alcohol Service Regulations

  • Alcohol sales are permitted from 6 AM to 2 AM, and establishments must adhere to food service requirements, especially for beer and wine licenses.
  • Free drinks are allowed under specific circumstances, such as for customer birthdays.
  • Fetal Alcohol Syndrome warnings must be displayed in women's restrooms and visible areas of licensed establishments.

Additional Key Points

  • Marijuana consumption is prohibited in liquor-licensed establishments.
  • Patrons may retain unfinished bottles of wine if they were purchased with a meal.

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Description

Test your knowledge on the Mandatory Alcohol Server Training (MAST) requirements in Washington. These flashcards cover key concepts such as the purpose of MAST training and the process to obtain a MAST permit. Perfect for those preparing for the MAST exam.

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