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Questions and Answers
What is the primary goal of Security Operations?
What is the primary goal of Security Operations?
- To eliminate all cybersecurity threats
- To ensure compliance with all regulations
- To focus solely on preventative measures
- To maintain the ongoing security posture of an organization (correct)
Which type of measures are considered part of a comprehensive security system?
Which type of measures are considered part of a comprehensive security system?
- Preventative, detective, and corrective measures (correct)
- Only corrective measures
- Preventative and detective measures
- Only preventative measures
What is a key function of the ServiceNow security incident response application?
What is a key function of the ServiceNow security incident response application?
- To offer training for personnel on security threats
- To automate and speed up the remediation of critical incidents (correct)
- To prevent security incidents from occurring
- To provide a manual process for incident management
In Security Operations, what are detective measures primarily concerned with?
In Security Operations, what are detective measures primarily concerned with?
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Which question is pertinent to addressing a security incident?
Which question is pertinent to addressing a security incident?
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Which aspect does Security Operations NOT focus on?
Which aspect does Security Operations NOT focus on?
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What distinguishes a reactive approach in Security Operations?
What distinguishes a reactive approach in Security Operations?
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How does ServiceNow support organizations in their Security Operations?
How does ServiceNow support organizations in their Security Operations?
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What is an essential part of the corrective measures in security response?
What is an essential part of the corrective measures in security response?
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What components contribute to the overall Security Operations of an organization?
What components contribute to the overall Security Operations of an organization?
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Study Notes
Workflow and Approvals
- Individual vulnerable items can undergo scans through a defined workflow.
- Vulnerable Item State Approval workflow governs approvals for changing vulnerable item status to terminal.
Interaction with Other Applications
- Security Information and Event Management (SIEM):
- Vulnerable items (VITs) can trigger Security Incident Response (SIR) for analysis.
- Threat Intelligence (TI):
- VITs discovered via TI enable enrichment of VIT records with additional details.
- Governance, Risk, and Compliance (GRC):
- Tracks Vulnerable Response (VR) activities to ensure compliance.
Benefits of a Mature CMDB
- Enhances visibility into the effects of SecOps on operational infrastructure.
- Service Mapping: Correlates SecOps with key business services, preventing security obscurities caused by network changes.
- Event Management and Orchestration: Increases efficiency by automating SecOps tasks, reducing response times.
- Performance Analytics: Visualizes SecOps data and cross-references it with existing datasets, aiding in decision-making.
ServiceNow Security Operations Core Applications
- Vulnerability Management: Focuses on preventing vulnerabilities from escalating into security incidents.
- Vulnerability Response Application: Manages both infrastructure and application vulnerabilities.
- Configuration Compliance: Targets and corrects misconfigured software.
Security Incident Response Features
- Integrates with 3rd party threat detection systems and SIEM for enhanced security incident management.
- Prioritizes incidents based on their potential business impact.
- Enriches incidents with relevant threat intelligence.
- Automation enhances collaboration among IT, end-users, and security teams.
Integration with Existing Security Tools
- ServiceNow integrates seamlessly with existing security tools like firewalls and SIEM systems.
- Collected security incidents help create a unified view of the security landscape, facilitating fast analysis and effective decision-making.
Vulnerability Response (VR) Overview
- Integrates with the National Vulnerability Database (NVD) and various third-party vulnerability scanners.
- Helps identify both infrastructure and application vulnerabilities.
- Works alongside existing assessment solutions like Qualys, Rapid7, and Tenable for comprehensive vulnerability information.
Definition and Purpose of Security Operations
- Comprises a suite of security activities designed to maintain organizational security posture.
- Involves monitoring, maintenance, and management of IT security aspects, including networks, applications, and data centers.
- Emphasizes a holistic approach incorporating preventive, detective, and corrective measures.
- Prepares organizations for breaches by addressing incident prioritization, understanding, response, and learning from security events.
- ServiceNow offers a mix of proactive and reactive security operation strategies to tackle issues like phishing, malware, and unauthorized access.
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