40 Questions
How many days is the course designed for?
3 days
What is the primary focus of the course?
To provide sales professionals with skills to sell Volvo electric trucks
What is the main objective of the 'Investigate' step in the BEV sales process?
To position yourself and your dealership
What is discussed in the 'Why Electric?' section?
The benefits of electric vehicles
What is the purpose of the 'Needs Analysis Sales Tool'?
To understand a customer's EV readiness
What is the 'Gold Contract'?
A payment plan for electric vehicles
What is the main focus of the 'Uptime Services' section?
The importance of regular vehicle maintenance
What is the purpose of the 'Follow Up' step in the BEV sales process?
To ensure customer satisfaction
What is discussed in the 'EV Technology' section?
The technical aspects of electric vehicles
What is the purpose of the 'Certification' section?
To certify sales professionals in electric vehicle sales
What type of axle is available on 6x4 models?
Standard Dana Spicer D40-172E
What is required for SelecTTrac axles?
Super single drive tires
What is an available feature for electric powertrain?
Available ratios optimized
What is a benefit of AdvanTEK gearing?
Maximized strength while reducing weight
What is a standard feature with available differential lock?
PDLO
What is an optional feature for standard track axles?
Dual rear wheels
What type of drive tires are used with SelecTTrac axles?
Super single drive tires
What is a feature of the available heavy duty axle housing?
Standard on 6x4 models
How long should each team's presentation be?
15 minutes
What is the total time for each group if there are four groups?
20 minutes
What happens if there are five groups?
The contest will start earlier or end later
What is the time slot for the final exam?
3:30 -- 4:00
What is the purpose of the first two slides?
To show testimonials during the workshop
What is the time slot for the final Kahoot?
4:00 -- 4:30
What is the purpose of the last time slot?
To finalize the class
What is announced during the last time slot?
Continuous learning opportunities
What is presented during the last time slot?
EV Sales Certification Awards
What is done during the 2:20 -- 3:30 time slot?
Prepare for the test and distribute the final exam
What is the standard axle rating for 4x2 models?
23,000lb
What is the spacing available for the VOAS suspension?
54"
What is the optional axle rating available for the standard suspension?
40,000lb
What is the purpose of the DualTrac (TM) axle?
All of the above
What is available for customization on the single drive axle?
Ratios optimized for electric powertrain
What is the standard axle housing associated with the DualTrac (TM) axle?
Heavy duty axle housing
What is the objective of the EV Technology activity?
To allow participants to fully describe each aspect of new EV technology
What do participants do during the EV Technology activity?
Teach back on one technology they learned about from eLearning
What is the time frame for the EV Technology activity?
10:30 -- 12:15
What is the purpose of the prep time before the EV Technology activity?
To prepare for the activity
What is the relationship between the EV Technology activity and the eLearning content?
The eLearning content is a prerequisite for the activity
What is the focus of the EV Technology activity?
Fully describing each aspect of new EV technology
Study Notes
Selling Volvo Electric Trucks
Course Description & Objectives
- This 3-day course is designed to provide truck sales professionals with the skills and tools they need to sell the Volvo electric truck solution.
Session Prep
- No specific details provided.
Introduction
- The course is designed to provide truck sales professionals with the skills and tools they need to sell the Volvo electric truck solution.
- The facilitator is encouraged to show testimonials during the workshop when appropriate.
Why Electric?
- No specific details provided.
EV Technology
- Participants can fully describe each aspect of new EV technology.
- Activities include "teaching back" on one technology learned from eLearning.
Uptime Services
- Benefits of Uptime Services are discussed.
- Activity: Review of Uptime Services.
Gold Contract
- What is Gold Contract and its payment options are explained.
Charging Solutions
- Understand The Timeline and Know the Basics of charging solutions.
- Activity: Using the Needs Analysis Tool for Charging Solutions Support.
Incentives
- Overview of incentives is provided.
- Activity: Finding the Right Incentive.
Sales Process
- Selling Solutions and The BEV Sales Process are discussed.
- Activity: The BEV Sales Process and revising MY LinkedIn Profile.
The Investigate Step
- Position Yourself and Your Dealership and The Investigate Step are explained.
Prospecting the Right Customer
- Identifying the right customer motivators is discussed.
- Activity: What are YOUR customer's motivators?
The Meet Step
- Adjust for new players and influencers, target their motivators, and prepare for the meeting.
The Probe Step
- Use the Needs Analysis Form to Probe and Partner Sharing are discussed.
The Apply Step
- No specific details provided.
The Convince Step
- Spec'ing and Quoting are discussed.
The Tie It Up Step
- ORDER/GOLD CONTRACT PROCESS/HANDOVER is explained.
Follow Up
- BEV Unique Follow-Up Steps and Final Exam and Certification are discussed.
Applications/Routes/EPG
- Applications, Routes, and EPG are explained.
- Activity: EPG Demo and Ensuring the Right Fit.
Competition Report Out
- Customer Presentations: Practice and the final exam are discussed.
Final Exam and Certification
- The final exam is taken and participants receive EV Sales Certification Awards.
Course Wrap-up
- The course is finalized, and any continuous learning opportunities are announced.
This course is designed to facilitate the sale of Volvo electric trucks, covering topics such as course objectives, session preparation, introduction, and more. The content is current as of August 2024.
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