Volvo Electric Trucks Sales Course

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Questions and Answers

How many days is the course designed for?

3 days (correct)

2 days

5 days

4 days

What is the primary focus of the course?

To provide training on electric vehicles

To discuss the future of electric vehicles

To compare different electric vehicle models

To provide sales professionals with skills to sell Volvo electric trucks (correct)

What is the main objective of the 'Investigate' step in the BEV sales process?

To convince the customer to buy

To probe for more information

To apply for financial solutions

To position yourself and your dealership (correct)

What is discussed in the 'Why Electric?' section?

The benefits of electric vehicles Signup and view all the answers

What is the purpose of the 'Needs Analysis Sales Tool'?

To understand a customer's EV readiness Signup and view all the answers

What is the 'Gold Contract'?

A payment plan for electric vehicles Signup and view all the answers

What is the main focus of the 'Uptime Services' section?

The importance of regular vehicle maintenance Signup and view all the answers

What is the purpose of the 'Follow Up' step in the BEV sales process?

To ensure customer satisfaction Signup and view all the answers

What is discussed in the 'EV Technology' section?

The technical aspects of electric vehicles Signup and view all the answers

What is the purpose of the 'Certification' section?

To certify sales professionals in electric vehicle sales Signup and view all the answers

What type of axle is available on 6x4 models?

Standard Dana Spicer D40-172E Signup and view all the answers

What is required for SelecTTrac axles?

Super single drive tires Signup and view all the answers

What is an available feature for electric powertrain?

Available ratios optimized Signup and view all the answers

What is a benefit of AdvanTEK gearing?

Maximized strength while reducing weight Signup and view all the answers

What is a standard feature with available differential lock?

PDLO Signup and view all the answers

What is an optional feature for standard track axles?

Dual rear wheels Signup and view all the answers

What type of drive tires are used with SelecTTrac axles?

Super single drive tires Signup and view all the answers

What is a feature of the available heavy duty axle housing?

Standard on 6x4 models Signup and view all the answers

How long should each team's presentation be?

15 minutes Signup and view all the answers

What is the total time for each group if there are four groups?

20 minutes Signup and view all the answers

What happens if there are five groups?

The contest will start earlier or end later Signup and view all the answers

What is the time slot for the final exam?

3:30 -- 4:00 Signup and view all the answers

What is the purpose of the first two slides?

To show testimonials during the workshop Signup and view all the answers

What is the time slot for the final Kahoot?

4:00 -- 4:30 Signup and view all the answers

What is the purpose of the last time slot?

To finalize the class Signup and view all the answers

What is announced during the last time slot?

Continuous learning opportunities Signup and view all the answers

What is presented during the last time slot?

EV Sales Certification Awards Signup and view all the answers

What is done during the 2:20 -- 3:30 time slot?

Prepare for the test and distribute the final exam Signup and view all the answers

What is the standard axle rating for 4x2 models?

23,000lb Signup and view all the answers

What is the spacing available for the VOAS suspension?

54" Signup and view all the answers

What is the optional axle rating available for the standard suspension?

40,000lb Signup and view all the answers

What is the purpose of the DualTrac (TM) axle?

All of the above Signup and view all the answers

What is available for customization on the single drive axle?

Ratios optimized for electric powertrain Signup and view all the answers

What is the standard axle housing associated with the DualTrac (TM) axle?

Heavy duty axle housing Signup and view all the answers

What is the objective of the EV Technology activity?

To allow participants to fully describe each aspect of new EV technology Signup and view all the answers

What do participants do during the EV Technology activity?

Teach back on one technology they learned about from eLearning Signup and view all the answers

What is the time frame for the EV Technology activity?

10:30 -- 12:15 Signup and view all the answers

What is the purpose of the prep time before the EV Technology activity?

To prepare for the activity Signup and view all the answers

What is the relationship between the EV Technology activity and the eLearning content?

The eLearning content is a prerequisite for the activity Signup and view all the answers

What is the focus of the EV Technology activity?

Fully describing each aspect of new EV technology Signup and view all the answers

Study Notes

Selling Volvo Electric Trucks

Course Description & Objectives

This 3-day course is designed to provide truck sales professionals with the skills and tools they need to sell the Volvo electric truck solution.

Session Prep

No specific details provided.

Introduction

The course is designed to provide truck sales professionals with the skills and tools they need to sell the Volvo electric truck solution.
The facilitator is encouraged to show testimonials during the workshop when appropriate.

Why Electric?

No specific details provided.

EV Technology

Participants can fully describe each aspect of new EV technology.
Activities include "teaching back" on one technology learned from eLearning.

Uptime Services

Benefits of Uptime Services are discussed.
Activity: Review of Uptime Services.

Gold Contract

What is Gold Contract and its payment options are explained.

Charging Solutions

Understand The Timeline and Know the Basics of charging solutions.
Activity: Using the Needs Analysis Tool for Charging Solutions Support.

Incentives

Overview of incentives is provided.
Activity: Finding the Right Incentive.

Sales Process

Selling Solutions and The BEV Sales Process are discussed.
Activity: The BEV Sales Process and revising MY LinkedIn Profile.

The Investigate Step

Position Yourself and Your Dealership and The Investigate Step are explained.

Prospecting the Right Customer

Identifying the right customer motivators is discussed.
Activity: What are YOUR customer's motivators?

The Meet Step

Adjust for new players and influencers, target their motivators, and prepare for the meeting.

The Probe Step

Use the Needs Analysis Form to Probe and Partner Sharing are discussed.

The Apply Step

No specific details provided.

The Convince Step

Spec'ing and Quoting are discussed.

The Tie It Up Step

ORDER/GOLD CONTRACT PROCESS/HANDOVER is explained.

Follow Up

BEV Unique Follow-Up Steps and Final Exam and Certification are discussed.

Applications/Routes/EPG

Applications, Routes, and EPG are explained.
Activity: EPG Demo and Ensuring the Right Fit.

Competition Report Out

Customer Presentations: Practice and the final exam are discussed.

Final Exam and Certification

The final exam is taken and participants receive EV Sales Certification Awards.

Course Wrap-up

The course is finalized, and any continuous learning opportunities are announced.

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Description

This course is designed to facilitate the sale of Volvo electric trucks, covering topics such as course objectives, session preparation, introduction, and more. The content is current as of August 2024.