Podcast
Questions and Answers
A customer is unsure about purchasing an item due to its price. Which expression would a sales clerk likely use to encourage the customer, while also being mindful of the customer's hesitation?
A customer is unsure about purchasing an item due to its price. Which expression would a sales clerk likely use to encourage the customer, while also being mindful of the customer's hesitation?
- "That's not bad." (correct)
- "It's cheap!"
- "It costs a lot."
- "That's expensive."
A shopper is looking at two different shirts and says, "Hmm, let's see..." What does this expression most likely indicate?
A shopper is looking at two different shirts and says, "Hmm, let's see..." What does this expression most likely indicate?
- The shopper is demanding immediate assistance from a sales clerk.
- The shopper is pausing to think and consider their options. (correct)
- The shopper is expressing strong disagreement with the price.
- The shopper has already decided and is ready to purchase the item.
Which of the following scenarios best demonstrates the appropriate use of the phrase, "Thanks anyway?"
Which of the following scenarios best demonstrates the appropriate use of the phrase, "Thanks anyway?"
- Successfully negotiating a lower price on an item.
- Expressing gratitude for a completed transaction.
- Accepting a gift from a close friend.
- Declining an offer of assistance that isn't needed. (correct)
A customer wants to know the price of a dress. Which question is the most appropriate to ask a sales clerk?
A customer wants to know the price of a dress. Which question is the most appropriate to ask a sales clerk?
A customer is comparing two jackets, a leather jacket and a cotton jacket. Which of the following sentences correctly uses comparative adjectives to describe them?
A customer is comparing two jackets, a leather jacket and a cotton jacket. Which of the following sentences correctly uses comparative adjectives to describe them?
A shopper is browsing through a flea market and finds two rings, one gold and one silver. Which question would the shopper ask to express their preference?
A shopper is browsing through a flea market and finds two rings, one gold and one silver. Which question would the shopper ask to express their preference?
You want to buy a new phone from a store. What would not be a reasonable question to ask the sales clerk?
You want to buy a new phone from a store. What would not be a reasonable question to ask the sales clerk?
A customer needs help finding gray socks. Which of the following questions should a sales clerk ask to clarify which socks the customer is referring to from a display of many socks?
A customer needs help finding gray socks. Which of the following questions should a sales clerk ask to clarify which socks the customer is referring to from a display of many socks?
A customer wants help deciding between two pairs of sneakers. Which question could the sales clerk ask to discover the customer's preference?
A customer wants help deciding between two pairs of sneakers. Which question could the sales clerk ask to discover the customer's preference?
A jacket is available in cotton and wool. If someone says they prefer the wool one, what are they expressing?
A jacket is available in cotton and wool. If someone says they prefer the wool one, what are they expressing?
Flashcards
Backpack
Backpack
A bag worn on your back, often used for carrying books or supplies.
Bracelet
Bracelet
An accessory worn around the wrist as decoration.
Flip-flops
Flip-flops
Footwear that is open and casual, typically worn in warm weather.
Sneakers
Sneakers
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Sunglasses
Sunglasses
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Sweater
Sweater
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Tie
Tie
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Cotton
Cotton
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Gold
Gold
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Leather
Leather
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Study Notes
- This is study material for vocabulary
Nouns
- Includes categories for clothes and jewelry, materials, and other nouns
- Clothes and jewelry: backpack, bag, belt, boots, bracelet, dress, earrings, flip-flops, jacket, jeans, ring, shirt, sneakers, socks, suit, sunglasses, sweater, tie, T-shirt, watch
- Materials: cotton, gold, leather, plastic, rubber, silk, silver, wool.
- Other nouns: acre, armchair, bid, birthday, cent(s), certificate, (sales) clerk, customer, design, dollar, electric guitar, flea market, headphones, item, land, mug, notebook, opinions, pet rock, phone, present, price, printer, skateboard, style, tablet, (price) tag, treadmill.
Pronouns
- one
- ones
Adjectives
- Includes colors and other adjectives
- Colors: black, blue, brown, gray, green, orange, pink, purple, red, white, yellow
- Other adjectives: attractive, boring, cheap, confident, crazy, creative, digital, each, expensive, extraordinary, friendly, happy, hopeful, huge, jealous, light, loving, nice, online, perfect, powerful, pretty, reasonable, sad, stylish, truthful
Verbs
- Includes modal and other verbs
- Modal: can
- Other verbs: ask, buy, compare, cost, help, look (= seem), look (at/for), mean, pay (for), prefer, say, try (it on)
Adverbs
- more
- (shop) online
- Notes: Names of materials can be used as nouns or adjectives
Expressions
- Talking about prices:
- "How much is this/that T-shirt?"
- Possible answers: "It’s..." or "That’s not bad."
- "How much are these/those sneakers?"
- Possible answers: "They’re..." or "That’s expensive."
- "How much is this/that T-shirt?"
- Comparing:
- "It’s nicer/more stylish than the black one."
- Getting someone’s attention:
- "Excuse me."
- Offering help:
- "Can I help you?"
- Identifying things by color:
- "Which one?"
- "The blue one."
- "Which ones?"
- "The gray ones."
- "Which one?"
- Talking about preferences:
- "Which one do you prefer?"
- "I prefer the... one."
- "Which ones do you like better/more?"
- "I like the... ones better/more."
- "Which one do you prefer?"
- decline an offer
- "Would you like to... ?"
- "Oh, no. That’s OK."
- "Would you like to... ?"
- Thanking someone:
- "Thanks anyway."
- "You’re welcome."
- "Thanks anyway."
- Expressing doubt:
- "Hmm."
- Pausing to think:
- "Let’s see..."
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Description
Study material covering nouns (clothes, materials), pronouns (one, ones), and adjectives (colors). This lesson includes common examples for building a diverse vocabulary. Expand your language skills with this comprehensive guide.